Qa Engineer Software Development

NILUFAR YASMIN

**************@*******.***

CELL: 347-***-****

Software QA Analyst /QA Engineer/Lead/DASM

A highly competent Software Development Engineer in Test with over 10+ years of experience with specializing in Software Quality Assurance Testing and QA Manual/Automation Testing of Web/Client-Server applications in Financial and Retail. Experience in Automated, Manual, Functional Testing of Web, Client/Server applications on Windows environment programmed in Java, C+/C# and .Net (dot Net) framework following AGILE and Waterfall Methodologies. Proficient and experienced in Reviewing and Analyzing Requirement Documents, creating and drafting Test Plans, Test Strategy, Test Scenarios, Test Cases, Test Scripts, Test Specification, Test Data, Test Status and Defect Reports. Experience in Mobile Apps Testing. Firm knowledge in complete software development life cycle (SDLC). Professional expertise in Functional Testing, Smoke Testing, Integration Testing, System Testing, Regression Testing, End to End Testing, Black-box Testing, and User Acceptance Testing.

EDUCATION

Bachelor of Arts & Science Medgar Evers College, Brooklyn, New York

CERTIFICATES

Discipline Agile Scrum Master (Clearance: Public Trust)

TECHNICAL SKILLS

Test Management Tools

QTest, Jira, Trello, HP ALM, TFS, MTM, VSTS, Remedy, PowerBI, Azure DevOps, SortSite, Sharepoint, SailPoint, SeeTest

Testing Tools/Framework

Eclipse, IntelliJ, Selenium WebDriver, Selenium IDE,

Cucumber, Maven, Junit, Gradle, Jenkins, Git, Subversion, Data-Driven, Behavioral Driven Development, Page Object Model

Database

Oracle, MS SQL Server, DB2, EWODS, OLTP

Platforms

Windows, Linux, Solaris, Salesforce, Postman, SeeTest, ServiceNow, Workday

Server

Microsoft IIS, Apache, Windows, SQL, Oracle server

Process

Agile-Scrum, Agile Kanban, Safe Agile, Waterfall, Hybrid

Testing

Ad-Hoc, Functional, Non-Functional, Black box, Smoke, Integration, Regression, System, End to End, Usability, and User Acceptance testing, ETL, DELTA, API, 508 Compliance, Accessibility

PROFESSIONAL EXPERIENCES

Raytheon corp, Remote

Sr. Qa engineer/lead 11/2017 – 06/2024

Sr. Qa engineer/lead 11/2024 – Present

Responsibilities:

Working simultaneously on multiple projects as a Sr. QA Engineer/Lead.

Develop, define, implement and execute test script against SIT and UAT environment and log defects discovered by end users.

Execute manual tests to ensure code is functioning as per the requirements and provide Demos in both UAT/SIT environment.

Performing Ad-Hoc, Regression, Integration and End to End testing for various functionalities along with back-end coordination.

Support HR technology projects or initiatives involving Workday HCMS. Keep current with Workday releases via release notes and schedule internal release review meetings to understand changes and new functionalities. Interpret and provide feedback to product manager on product usability, functionalities and quality.

Help in developing and maintaining system and functional documentation for Workday. Assess upcoming Workday release functionality and impacts to client business process.

Testing various module in ServiceNow (Chane, Incident, Knowledge, Problem) to keep management updated of progress and report issues. Maintain Business services and configuration items in relationships in ServiceNow tool.

Prepared Test Script for User Acceptance Testing in multiple projects followed by project planning in various business environment and performed Smoke testing during deployment.

Working efficiently with the onshore/offshore teams and extensively working on ALM, TFS, ADO and JIRA as the primary test management tools to manage Epic, Feature, User Stories, Tasks, Test Cases, Test Script.

Developed BDD (Behavior Driven Development) using Cucumber Features, Scenarios and Step Definitions. Resolved issue prior to execution, retested and re-evaluated after debugging application.

Performed Data Migration testing by evaluating data from one environment to another using data analysis and assessments

Perform Demo before distribution of UAT script and log defects for the business team after evaluating results.

Conduct meeting with SME to understand, elicit the business workflow and application process.

Provide Test Estimation effort for each sprint. Develop and document clear concise defect reports and validate bug fixes.

Work individually and as a team performing varied daily tasks that requires effective communication with team members.

Creating and modifying automated test scripts and debugging scripts. Automate Test suites for use in development and testing cycles using Java using Selenium WebDriver to ensure compliance with quality standards and functional requirements.

Creating and modifying automated test and debugging scripts based on the user stories for each release using Selenium, Java, Cucumber and Maven.

First Horizon Bank, Remote

QA Specialist 06/2024-11/2024

Responsibilities:

Communicate with Product manager, Developers, Head of Clients and Business Development Managers for all project updates and status.

Prepare comprehensive/well-structured Manual Test Cases and identify/track issues for UAT environment using Qtest.

Conduct Exploratory, Functional, Smoke, Regression, End to End along with Security testing to ensure that the application protects sensitive financial data from cyber-attacks and unauthorized access.

Perform Data Validation by using Deconversion Extract Files, Recon reports and various special reports.

Testing all Commercial and Corporate bank payment systems, including Credit Card Payment, Debit Card, Online banking, Wire Transfer, ACH payment, Bill Payments, POS, and International Payment, Fraud Management.

Perform continuous Web and Mobile App testing to accelerate release cycles and increase quality, ensuring they work correctly across various platforms and devices (Soft/Hard Tokens) using SeeTest Cloud.

Testing special scenarios based on cut-off times of the different services along with Weekend/Holiday schedules.

Worked in a team environment which requires effective communication with project managers, developers and team members.

processed/transmitted outgoing and incoming domestic and international wire transfers. Responsible for accurate initiation, verification and releasing wire payments.

Prepared test summary report after every build release and created detailed status report for senior management for implementation progress

Santander Bank, Dorchester, MA

Software QA Analyst 05/2016 – 10/2017

Responsibilities:

Worked on UOB (Universal Online Banking)/ OBS (Online Banking Solution) /Treasury Link system (External & Internal Application).

Created Use Cases and Test Cases based on requirements and functional specifications.

Executed assigned manual tests to ensure code is functioning as per the requirements.

Proficient in Testing all Commercial and corporate bank payment systems, including Credit Card Payment, Debit Card, Online banking, Wire Transfer, Automated Clearing House (ACH) payment, Bill Payments, POS, and International Payment.

Focused areas of expertise include Swift Messages, Wire payments, ACH Payments, Transfers, Fraud Control, Check Services, Info Reporting and Application configuration (SAM).

Oversaw the Automated Clearing House (ACH) process, including management of debit/credit exceptions and Non-Sufficient Funds (NSF) items, to ensure accurate and efficient transaction processing.

Managed disputes related to ACH, share draft, and Visa Debit/ATM cards, including chargebacks, and compromised cards, prioritizing customer satisfaction.

Performed Regression, Integration, end to end testing for many functionalities along with back-end coordination

Provided support to SIT, UAT and MOT (Model Office) testing while working efficiently with the on/offshore teams.

Had an understanding on the back-end systems (Pay+ and PEP) processing tools for the payments as well as testing various batch processes related to all functions. Testing special scenarios based on cut-off times of the different services along with Weekend/Holiday schedules.

Worked in SaaS model using Salesforce environment utilizing Sandbox and JIRA, ALM as the defect management tools.

Conducted API testing using Postman and troubleshoot API data issues using SQL queries involves identifying discrepancies or errors.

Perform continuous Web and Mobile App testing to accelerate release cycles and increase quality, ensuring they work correctly across various platforms and devices (Soft/Hard Tokens) using SeeTest Cloud.

Using Selenium WebDriver, Java, and Cucumber to design automated test scenarios and parameterization methods such as Cucumber Scenario Outline and external data sources like Excel.

Collaborated with clients, team members, and business analysts to ensure high value application development.

Bank of new York (BNY Mellon), New York, NY

UAT test Analyst 08/2015 – 04/2016

Responsibilities:

Performed data migration testing by evaluating data from one environment to another using data analysis and assessments.

Strong analytical experience in developing detailed business level test scenarios and scripts based on functional and business requirements.

Worked as an internal UAT test analyst with UAT business team. Made significant Contributions in obtaining and reviewing requirements through extensive analysis of Data mapping Document, BVR conversion, BVR Specification, and RTM.

Managed end-to-end complex data migration, conversion, data modeling and overseeing and ensuring delivery of all aspects of data analysis, mapping and transfer. Performed source system data analysis to manage source to target data mapping.

Attended daily stand-up meeting with the QA Team to provide status and Provided test estimation effort for each sprint and Update Test Cases according to the changes of RDD.

Attended meetings, power sessions, lesson learned sessions and walkthrough (application mapping) meetings.

Implemented Test plans, Test scenarios, Test Cases following STLC.

Responsible for performing Functional and Regression testing on the application by creating Manual Test Scripts using ALM.

Prepared Test Script for manual testing based on the user stories for various releases that covered the GUI Testing, Functional Testing, Backend Integration Testing, Regression Testing, End-to-End Testing, and User Acceptance Testing followed by the project planning as an Internal UAT Tester in the business environment.

Utilized Oracle, MS SQL Server for Back-End testing and wrote complex SQL query to validate the test data and integration point of AUT.

Worked in Mainframe, EWODS, OLTP environment and also responsible for ETL and DELTA data migration and maintain the back-end database.

Prepared test summary report after every build release and created detailed status report for senior management for implementation progress.

Perform section 508 Compliance Testing/Accessibility Testing with Accessibility Life Cycle and Accessibility Best Practice Library.

Bloomingdale’s, New York, NY

QA Analyst 12/2013 – 07/2015

Responsibilities:

Involved in Developing Test Plans, Test Cases, Test Strategy with input from the assigned Business Analysts.

Tested and evaluated procedures to ensure system requirements are met.

Provided Test estimation by analyzing User Stories and provides regular progress reports and effort for each sprint. Updated requirement traceability matrices (RTM) and managed all components of the business requirements

Developed Test Scripts/Test Cases based upon business requirements and processes and tested functionality across applications and workflows.

Worked with Data Validation, Constraints, Record Counts, and source to target, Row Counts, random sampling and error processing.

Designed the test scripts and analyzed the results in various levels of the application including integration, regression, functional and acceptance testing using Selenium.

Performed Black-box Testing, System Testing, Data Integrity Testing and End to End Testing.

Co-ordinate Component, system testing with the appropriate technical groups and Release Management and document test procedures and findings.

Reported Bugs and Track Defects using QC/ALM and enhanced the recorded scripts to resolve Synchronization issues

Integrated Quick Test Pro with Quality Center and schedule the execution of Quick Test Pro scripts from the Quality Center to perform Regression Testing and Integration Testing.

Performed Automated Functional and Regression testing by creating Automated Test Scripts using VBScript in UFT

Performed Data-Driven Testing using data tables in UFT.

Performed BDD (Behavior Driven Development) using Cucumber Features, Scenarios and Step definitions in Gherkin format.

Involved in extensive DATA validation using SQL queries and back-end testing. Also used SQL for Querying in the DB2 and Oracle database.

Tested applications on wide range of Mobile handset which includes Samsung, Motorola, HTC, LG, I-phone, etc.

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