Medical Assistant Certified
Resume:
Vera Greer
McDonough, GA *****
*************@*****.***
Willing to relocate: Anywhere
Work Experience
Medical Receptionist/Medical Assistant
The Medspa At Evolutio Wellness-Stockbridge, GA
September 2024 to Present
• Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
• Maintained electronic medical records (EMR) system, ensuring accuracy and confidentiality of patient information
• Administered medications under the direction of healthcare providers and ensured proper documentation
• Provided clear instructions to patients regarding medication usage, test preparations, or follow-up care plans
• Managed inventory of medical supplies and equipment to ensure availability when needed
• Responded to patient inquiries in person or over the phone regarding appointment scheduling or general healthcare questions
• Developed strong relationships with patients by providing compassionate care during their visits
• Ensured compliance with HIPAA regulations when handling sensitive patient information
• Served as a liaison between patients and healthcare providers to facilitate effective communication
• Updated patient demographics in the EMR system accurately upon each visit
• Prepared examination rooms before each patient's arrival by sanitizing surfaces and restocking supplies
• Demonstrated proficiency in using electronic health record systems such as Epic or Cerner
• Maintained a high level of professionalism and confidentiality when handling patient concerns or complaints
• Supported physicians during minor procedures by preparing instruments and assisting as needed
• Educated patients on proper self-care techniques after procedures or treatments
• Participated in staff meetings to discuss office updates, workflow improvements, or policy changes
• Demonstrated excellent customer service skills by providing a welcoming environment for patients Certified Medical Assistant (CMA)
Southern Illinois Healthcare-Carbondale, IL
April 2023 to April 2024
I recently worked with the head of pulmonology and critical care. We use epic electronic health records. My day consists of rooming between 15 to 20 patients a day when my provider is in clinic, when he is on call I usually pre-chart for the following week to ensure that all orders are complete by patients before their upcoming appointment. My provider usually does 20 minute appointments so it’s best to pre-chart to prevent keeping patients waiting or rushed. Empathy is most important with our patients mainly because most are terminally ill. Rooming patients are just like anywhere else, you’re going to do reason for visit, med rec, updating medical history asking and symptoms as well as concerns and vitals. We also do some injections mainly flu vaccines low-dose and high-dose and then we have some Biologics to help with patients with severe asthma or chronic COPD. Since working in pulmonology and critical care I have learned a lot about the specialty because my provider is always teaching, explaining diagnostic studies such as CXR, MRI, CT. I’ve gotten verbal praise from my provider as well as my office manager for how thorough, professional and compassionate I am. I’ve also received letters and emails from patients praising how understanding I am to their situation but most of all my empathy. Some of the duties the job consists of are completing prior authorizations for medication’s faxing orders, working the in basket, delivering result notes by phone, addressing patient calls and concerns and refilling in prescriptions. Certified Medical Assistant (CMA)
CaroMont Family Medicine-Gastonia, NC
July 2022 to October 2022
Review schedule, ensure exam rooms are disinfected, greet and triage patients including vitals, new concerns, medication reconciliation, refills, in house UA and cmp, blood collection by venipuncture, set up sterile fields and assist with in office procedures, scheduling future appointments and referrals, IMS and Epic emr, immunizations administration, PT/INR, Covid testing Certified Medical Assistant
Lincoln Internal Medicine-Lincolnton, NC
September 2021 to February 2022
Review schedule, ensure exam rooms are disinfected, greet and triage patients including vitals, new concerns, medication reconciliation, refills, in house UA and cmp, blood collection by venipuncture, set up sterile fields and assist with in office procedures, scheduling future appointments and referrals, IMS emr, immunizations administration, PT/INR, Covid testing Education
John A Logan College - Carterville, IL
August 2018 to May 2021
High school diploma or GED
Carbondale Comm High School - Carbondale, IL
August 1993 to June 1996
Skills
• Medical records
• EMR systems
• Venipuncture
• Nursing
• Experience Administering Injections
• Medical office experience
• HIPAA
• Medical Coding
• Phlebotomy
• Phone Etiquette
• Supervising experience
• Communication skills
• Computer skills
• Anatomy knowledge
• Laboratory experience
• Caregiving
• Medical terminology
• Patient Care
• Microsoft Word
• Clerical Experience
• Triage
• Quality Assurance
• Anatomy Knowledge
• Medical billing
• Vital signs
• English
• ICD-10
• Medication administration
• Epic
• Patient assessment
• Critical care experience
• Medical Scheduling
• Geriatrics
• Insurance verification
• Office Management
• Transcription
• Medical scheduling
• Insurance Verification
• Care plans
• Customer service
Certifications and Licenses
BLS Certification
CCMA Certification
AED Certification
CPR Certification
Certified Medical Assistant
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