Customer Service Inventory Management

PROFILE

Dedicated and versatile professional with over four years of experience in the cleaning and retail industries. Known for delivering exceptional customer service, thriving under pressure, and being highly reliable. Possesses strong problem-solving skills, an ability to lead and work effectively in teams, and a commitment to maintaining high standards of cleanliness and organization. Proficient in managing tasks independently, adhering to safety protocols, and providing leadership when required. Ready to contribute positively to your organization and exceed expectations. Date of Birth: 24 December 1992

PERSONAL INFORMATION

MAPULA PUNKIE MOJAPELO

CURRICULUM VITAE

H176 Plot 14, Paardekraal

N/A

083-***-**** 078-***-**** / 078-***-****

SKILLS

Time Management

Attention to Detail

Customer Service Excellence

Cleaning & Sanitation

Health & Safety Compliance

Leadership & Teamwork

Cash Handling & POS Operation

Organization & Inventory Management

Problem-Solving

Communication Skills

Work Under Pressure

Reliable & Punctual

Chemical Handling

Team Coordination

Conflict Resolution

EDUCATION

National Senior Certificate (Grade 12)

Motlhaputseng High School

2010

EXPERIENCE

Retail Cleaner

Cash Crusaders

2018 – Present

Responsibilities & Duties:

Vacuuming, sweeping, and mopping floors of various types.

Dusting ceilings, light fittings, countertops, and loose furniture.

Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.

Emptying trash cans and washing/drying windows.

Reporting any breakages or repairs needed to the line manager.

Key Achievements:

Consistently maintain a clean and organized

environment, contributing to a safer, more enjoyable shopping experience.

Proactively manage cleaning inventory, ensuring zero disruptions in cleaning operations.

Casual Cashier

Shoprite 1195

October 2015 – January 2016

Responsibilities & Duties:

Maintain a clean, neat, organized, and safe work

environment.

Greet customers and provide prompt, courteous service. Operate the cash register, ensuring proper handling of all payment methods.

Accurately scan products and assist customers with locating items in-store.

Key Achievements:

Recognized for outstanding customer service and

maintaining a high level of accuracy during transactions. Successfully met and exceeded performance

expectations during fixed-term contract.

REFERENCES

Monicka Venter – Assistant Manager, Cash

Crusaders

Phone: +27-67-981-****

Tumisang – Manager, Shoprite 1195

Phone: +27-14-594-****

DECLARATION

I hereby declare that the above information

is true and correct to the best of my

knowledge and belief.

Mapula Punkie Mojapelo

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