Customer Service Administrative Assistant
Resume:
Sara Trivett**
Poland, IN **868
************@*****.***
Administrative Assistant
Manage incoming calls and emails, providing prompt responses and directing inquiries appropriately.
- Schedule and organize meetings, maintaining calendars for the team.
- Assist with data entry and document preparation, ensuring accuracy and efficiency.
- Maintain filing systems and support office operations to enhance productivity
Customer Service Representative
Addressed customer inquiries via phone and email, maintaining a high standard of service.
- Processed orders and managed follow-up communications to ensure customer satisfaction.
- Collaborated with team members to improve service processes and customer feedback.
Skills**
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational and multitasking abilities
- Friendly and professional demeanor with a focus on customer service
- Ability to work efficiently in a fast-paced environment
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