High School Medical Center
Resume:
******************@*****.***
**** *** ******, *********, ** 92507
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Telephone etiquette
• Verifying insurance
• Checking in patients
• Coordinating paperwork
• Reviewing patient information
• Medical insurance
• Document filing
• Payment collection
• System updates
• Insurance verifying
• Appointment Scheduling
• Teambuilding
• Reading comprehension
• Clerical
CPT-1
San Bernardino Adult School
11/1998
Certificate of Completion:
Micro Computer Operator
High School Diploma
Workman High School
06/1982
City Of Industry
Appointment Clerk
Kaiser Permanente Medical Center
Schedules appointments with employer or other
employees for clients or customers by mail, phone, or in person, and records time and date of appointment in appointment book.
Indicates in appointment book when appointments have been filled or cancelled.
May telephone or write clients to remind them of
appointments.
Receives calls.
2011-2022
Knowledgeable Admitting Clerk with excellent multitasking abilities, a discrete nature and strong computer skills. Well-versed in hospital procedures, scheduling practices and forms. Ready to apply 16 years of experience and take on a fast- paced new position. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in environment. Ready to help team achieve company goals.
L A N G U A G E S
English
P A T R I C E B Y R D - S A N D E R S
C U S T O M E R S E R V I C E R E P R E S E N T A T I V E Admitting Representative
Kaiser Permanente Medical Center
Verified patient details and insurance coverage and collected co-pays.
Calculated collectible amount due for procedures.
Kept current with literature and felid advancements to advocate to and for patients.
Applied administrative knowledge and courtesy to
explain procedures and services to patients.
Followed document protocols to safeguard
confidentiality of patient records.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures. Handled admission processes and discharge
procedures to transfer patients from hospital to home care, extended facility and self-care plans.
2005-2011
05/2022
US Colleges
Montclair, CA
San Bernardino, CA
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