KATIE
HUNTER
L O A N O P E R A T I O N S
CONTACT
*************@*****.***
Rogers, AR, USA
LinkedIn.com/in/
EDUCATION/TRAINING
Business Technologies
Certification
Pine Ridge Trade School
2003
Notary Public License
Colorado Secretary of State
2015
Title Insurance License
Colorado Division of Insurance
2016
Lean Six Sigma Certification
White Belt - Completed
Green Belt (in Progress)
The Brightside Group, LLC
2025
Excel Certification
My Excel Online
2025
SKILLS
• Strategic Planning & Execution
• Process Improvement
• Research & Data Analysis
• Training & Development
• Team Building & Leadership
• Cross-functional Collaboration
• Attention to Detail
• Active Learning
COURSES
UCC Financing Statements:
Completing, Filing, Amending
and Reviewing
Community Bankers Network
PROFESSIONAL OVERVIEW
Accomplished professional eager to partner with a company that prioritizes growth, innovation, and meaningful connections. With over 13 years of experience in the title/escrow and lending industries, I have a proven track record of a commitment to quality and driving team success while navigating the complexities of the industry. My analytical skills and meticulous attention to detail contribute to my ability to problem solve and increase efficiency, creating value for any organization.
WORK EXPERIENCE
Loan Operations
Generations Bank, Rogers, Arkansas 2024 – present Applied elevated knowledge of real estate, commercial, construction, and consumer loan products to successfully complete and improve processing and servicing of the banks new and existing loans. Identified trends and areas for improvement by analyzing operational data. Established and fostered positive working relationships across the organization.
• Performed all functions of the loan operations department, provided support, and assisted in training of new and existing employees
• Increased efficiency by 30% with development of improvements for processing workflows, loan boarding, exception tracking, and maintenance requests.
• Directed cross-departmental collaboration for feedback on newly implemented loan operations software, leading to an increase of employee engagement and overall morale.
• Led data research projects for route cause analysis, contributing to a 10% improvement of internal and external satisfaction.
Licensed Commercial Escrow Officer
Stewart Title dba Unified Title, Colorado Springs, CO 2015 – 2022 Oversaw real estate purchase and refinance transactions and streamlined commercial, builder/developer, and residential closings. Ensured requirements were fulfilled, addressed potential issues, review legal documents, balance figures, and prepare closing documents according to stakeholder directives and legal regulations.
• Introduced and managed an innovative new sector for builder and developer accounts, increasing annual revenue by 15%.
• Supervised and trained escrow support personnel, boosting efficiency and team building.
• Contributed to being recognized as the top commercial title/escrow team in Colorado. Office Manager
Eagle Eyes Energy Solutions & Ductz Indoor Air Professionals 2009 – 2014 Managed daily operations of the office, ensuring efficient workflow and high productivity. Oversaw administrative staff by providing guidance, training, coordinating schedules, and evaluations. Escrow and Title Assistant
Land Title Guarantee Company, Fort Collins, CO 2003 – 2008 Collaborated with agents and lenders, researched property data, prepared documentation, funded, reconciled accounts, apply expertise in legal regulations, and lead marketing projects. katie-hunter-103688a9