Customer Service Store Manager
Resume:
Lovia Sharpe
Store manager
Paterson, NJ *****
*****.******@*****.***
Seeking a job in central New Jersey in which will require me to utilize my manager and customer service skills, cash handling abilities and extensive experience to ensure the company's success.
Work Experience
Merchandising Manager
HomeSense - Parsippany, NJ
August 2019 to Present
I lead a team of 40 employees .I spend most of my night closing the store I also have impeccable customer service and have yet to get any complaints from anyone. I’m also in charge of making the weekly schedule and handling nightly deposits into the safe.I take my job very seriously. Store manager
Insomnia Cookies - Tuscaloosa, AL
October 2016 to July 2017
In charge of weekly inventory, watching over the daily sales Citi Trends #3 Head manager
February 2016 to October 2016
Key holder
Mapco Mart Cashier
August 2015 to January 2016
responsible for cashiering
● collecting cash payments from customers and making change
● clean, collect, and dispose outside trash
● I order stock, and price and shelve incoming goods, and provide assistance and customer service. Lord and Taylor Sales Associate
November 2014 to July 2015
plus size department )
● I trained to use a cash register to process transactions and I was responsible for keeping track of all the money inside
● I am polite, friendly and have a very outgoing personality
● Very familiar with helping customers pick out items and finding discounts
● Greet customers, find out needs and reply questions
● Prepare store for daily opening and closing1
● Respond to phone calls with etiquette and ensure messages are relayed
● I also have at least 4 months of manager training Nail Tech
July 2014 to December 2014
Hot nails passaic nj
Salon front desk receptionist
dimensions beauty salon - Killeen, TX
March 2013 to January 2014
•Greet customers, find out needs and reply questions
•Categorize daily recovery of displays to attain full store appearance
•Operate computer and manual cash register to complete sales transactions
•Respond phone and ensure messages are relayed
•Maintain retail shelf label pricing
•Rotate and stock inventory
•Load, unload, and arrange delivery of products
•Prepare store for daily opening and closing
Sales Rep
Colorado Springs, CO
May 2011 to August 2011
-Vector's sales representatives market Cutco products under the supervision of an office manager. Working as independent contractors, representatives determine their own schedules and work hours, which may vary according to their needs. Education
Bachelor in Fashion Merchandising
fashion design/The Art Institute of Houston - Houston, TX December 2017
license
Central Texas Beauty College
August 2013
GED
Greater Columbus Learning Center - Columbus, MS
December 2012
General studies
Central Texas College - Killeen, TX
Skills
• Key Holder
• Retail Management
• Inventory Control (4 years)
• Cash Handling
• Customer Service
• Inventory
• MS Office
• Marketing
• Microsoft Office
• Retail
• Sales
• Retail Sales
• Merchandising
• Nail Care
• Planograms
• Store Management Experience
• Assistant Manager Experience
• Pricing
• Management
• Supervising Experience
• Microsoft Excel
• Payroll
• Loss Prevention
Certifications and Licenses
Cosmetology
Additional Information
• Over 5 years of manager experience 3 years experience as a Sales Associate
• Highly skilled in providing excellent service and greeting guests in the store
• Proven record of balance inventory transactions
• Hands on experience in running the cash register
• Track record of providing information, respond simple questions and determine customer complaints
• Able to provide assistance to customers in handling massive or heavy items
• Demonstrated ability to operate an electronic checkout system, and make and verify change
• Proven ability to sweep and mop floors
• Thorough understanding of safety practices and procedures
• Comprehensive knowledge of stocking shelves and coolers
Contact this candidate