Customer Service Representative
Resume:
Brandy Mccree
Jackson, MS *****
************@*****.***
Professional Summary
Energetic Customer Service Representative with 10+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement and willing to go that extra mile with a golden smile Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Customer Service Representative (Remote)
InteLogix-Remote
July 2023 to Present
As a Customer Service Representative handled
a variety of tasks, including assisting customers with billing questions, resolving service issues, and managing accounts.
Customer Service Representative (Remote)
Alorica Calling Center-Remote
August 2021 to July 2023
• As a Customer Service Representative for Entergy. I handled a variety of tasks, including assisting customers with billing questions, resolving service issues, and managing accounts. Director of Operations
T & G Scholars Learning Academy-Jackson, MS
June 2018 to August 2021
• Supervise preschool teachers and childcare workers
• Hire and train new staff members
• Provide professional development opportunities for staff
• Establish policies and communicate them to staff and parents
• Develop educational programs and standards
• Maintain instructional excellence
• Assist staff in communicating with parents and children
• Meet with parents and staff to discuss students’ progress
• Prepare budgets and allocate program funds
• Ensure that facilities are maintained and cleaned according to state regulations Manager
Hollywood-Jackson, MS
January 2007 to August 2014
Ran a shift with two employees
Offered service to my customers with great customer service and knowledge of products Handle day to day transactions
Handle company product order and inventory
Handle bank deposits
Sales Representative
Babies R Us-Flowood, MS
January 2005 to December 2008
Offered service to my customers with great customer service and knowledge of products Handle day to day transactions
Handle company product order and inventory
Restaurant Supervisor
Captain D's-Jackson, MS
January 2000 to December 2004
Ran a shift with eight or more employees
Offered service to my customers with great customer service with fresh products and fast customer service
Handle day to day transactions
Handle company product order and inventory
Assistant Manager
Handle bank deposits-popeyes
January 1997 to December 2001
Ran a shift with eight or more employees
Offered service to my customers with great customer service with fresh products and fast customer service
Handle day to day transactions
Handle company product order and inventory
Handle bank deposits
Education
Associate in Science
Hinds Community College - Jackson, MS, US
January 2016 to May 2016
Skills
• Learning Technology
• Management (10+ years)
• Infant Care
• Supervising Experience (10+ years)
• Cash Handling (10+ years)
• Operations Management
• Store Management Experience (10+ years)
• Payroll (10+ years)
• Childcare
• Retail Management (8 years)
• Toddler Care
• Assistant Manager Experience
Certifications and Licenses
Infant & Toddler Certification
Contact this candidate