Good listener, adaptive and friendly. Microsoft Office, multitasking

Jean Lunt **** Erie St., Racine, Wisconsin 331-***-**** *******.*********@*****.***

Work Experience

Receptionist 3/2024 – 12/2024

Complete Care of Ridgewood

**** **** **** ******, ** 53406 262-***-****

Answered phone; assisted visitors and residents; monitored security doors; received payments, dispensed trust fund money to residents and balanced register at the close of each shift; maintained beauty shop calendar

Activity Aide 6/2021 – 8/2023

Crossroads Care Center of Woodstock, IL

309 McHenry Ave Woodstock, IL 60098 815-***-****

Led group activities such as games, chair exercise, trivia, arts & crafts, socials; documented attendance and gathered information for assessments and care plans; visited residents one on one for sensory stimulation as well as friendly visits for bedbound residents, distributed resident mail; relieved receptionist at lunchtime

Licensed Nursing Home Administrator

ManageCare, LLC 1992-1998 in Chicago, IL

Resident focused approach to maintaining compliance with all governmental regulations and outcomes

Managed 150 bed and 300 bed Medicaid and Medicare facilities

Had a record of low complaints and good public health surveys by involving both residents and staff in daily rounds and problem solving with them as needed

Activity Director & Psychosocial Director 1981-1991 at several locations in

South Holland, IL and Ypsilanti, MI

Created and implemented balanced Activity calendar of programs each month; charted progress notes, attendance, assessments, and care plans. Maintained Activity budget, Activity Assistants schedules supervision and training

Created new psychosocial programs and implanted them with residents. Received stars for each program under QUIP which not only improved the quality of life for the residents, it also brought in more money to the facility from the state’s Medicaid program.

Published a monthly newsletter which was distributed to the residents, their families and also used as a marketing tool

Education

Governor’s State in Forest Park, IL 1991 (nursing home administration)

Eastern Michigan University in Ypsilanti, MI 1979-1981 (music therapy)

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