It Specialist Technical Support
Resume:
I .T SPEACIALIST AND NETWORK ENGINEER
SAMUEL
BALLEW
CONTACT INFORMATION
***********@*****.***
**** ******** **, **** ********
80516
SKILLS
LANGUAGES
German Intermediate
OBJECTIVE
Highly motivated IT professional with expertise in cybersecurity and network administration, adept at developing strategies to protect sensitive data and ensure seamless connectivity.
Results-driven IT Specialist with over 5 years of experience in network management, skilled in troubleshooting and optimizing system performance to enhance operational efficiency.
Experience with Azure Active Directory cloud based systems, as well as Jira ticketing systems.
EXPERIENCE
IT SPECIALIST AND A/V TECHNICIAN
New Horizons Christian Church. - Present
Specializes in the deployment and management of network infrastructure and AV systems. Provides technical support to staff and volunteers, resolving hardware and software issues efficiently. Manages the setup, maintenance, and troubleshooting of AV equipment for services and events. Updates and maintains the church's website and social media accounts. Ensures data integrity and system security through regular backups and security measures. IT SPECIALIST
Wings. May 2024 - Jul 2024
Assisted in setting up and maintaining flight simulation hardware and software. Provided technical support to users of the simulation equipment, ensuring a seamless and educational experience. Conducted regular diagnostics and troubleshooting to ensure optimal performance of simulation systems. Collaborated with the museum's technical team to develop and implement system improvements. Educated visitors and staff on the use of simulation technology and related IT systems. Documented system configurations and maintenance procedures for future reference and training. LEGO ROBOTICS TEAM MENTOR
First LEGO League. Aug 2012 - May 2021
Utilized C# coding language to program and control LEGO robots. Taught coding and robotics principles to team members, fostering a collaborative and educational environment. Led teams to six state championships by developing and optimizing robot performance through advanced coding techniques. Provided guidance on project design, programming, and execution, ensuring successful completion of competition tasks. Encouraged the application of gracious professionalism and teamwork, preparing students for future engineering challenges.
EDUCATION
HIGH SCHOOL DIPLOMA
Ballew Acres Preparatory.
Front Range Community College.
PROJECTS
I have created a personal intranet server for seamless streaming, using Windows server 2019.
CERTIFICATIONS & COURSES
CompTIA A+
CompTIA Network+
CompTIA Security+
HONORS & AWARDS
FLL First Lego League Senior Solutions 2012-13
FLL First Lego League Nature's Fury 2013-2014
FLL First Lego League Food Factor 2014-2015
FLL First Lego League World Class 2015-2016
FLL First Lego League Trash Trek 2016-2017
FLL First Lego League Mentor Animal Allies 2017-2018 FLL First Lego League Mentor Hydro Dynamics 2018-2019 FLL First Lego League Mentor Into Orbit 2019-2020
FLL First Lego League Mentor City Shaper 2020-2021 FLL First Lego League Mentor Cargo Connect 2021
REFERENCES
Linette Ballew
Rob Thomas
Gus Posey
Matthew Collier
Advanced IT and A/V Systems
Project Management and Leadership
Comprehensive Quality Assurance
Comprehensive Quality Assurance
Strategic Resource Management
Strategic Resource Management
Customer Service
Advanced Technical Support and
Customer Service
Azure Active Directory
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