Social Media Executive Director

Matthew Benacquista

973-***-**** ****@***************.*** Hackensack, NJ

DIRECTOR OF OPERATIONS/MANAGEMENT & SALES CONSULTANT Versatile and results-driven professional with a diverse background encompassing education, publishing, brand management, and sales consultancy. Former high school English teacher turned published author and executive director, specializing in content creation, social media management, talent development, and brand strategy. Proven track record of driving success in various industries through strategic thinking, creative problem-solving, and effective leadership.Adept at navigating the intricacies of day-to-day business operations, with a proven track record of driving growth and fostering innovation across multiple industries. Passionate about leveraging expertise to deliver impactful solutions and drive organizational success. KEY COMPETENCIES

P&L management

Strategic planning

Customer relations

Problem solving

Teamwork

CopyWriting

Financial reporting

Quality assurance

Business development

Time management

Critical thinking

Editing

Team leadership

Communication

Operations management

Organization

Motivation

People development

PROFESSIONAL EXPERIENCE

Life Time, Inc

Asst GM/Life Café Lead

May 2024-Present

Develops, implements, and maintains quality assurance protocols Increases the efficiency of existing processes and procedures to enhance the company’s internal capacity. Ensures that operational activities remain on time and within budget. Tracking staffing requirements, hiring new employees as needed. Oversees accounts payable and accounts receivable departments. Leads, motivates, and supports a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution Manages data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service. Partners with cross-functional teams to improve proprietary tools and systems Works closely with legal and safety departments to ensure that activities remain compliant Oversees materials and inventory. Conducts budget reviews and reports cost plans to upper management. Proficiency in conflict management and business negotiation processes. Works with management software programs, including NetSuite, QuickBooks, and CenterPoint Pay. Database development. Furniture Direct Enterprises

d/b/a Ashley Furniture

Regional Sales Manager/Consultant

Nov 2023-May 2024

Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts. Communicates job expectations by planning, monitoring, appraising, and reviewing job contributions, and employee enforcing policies and procedures. Plans and reviews compensation strategies. Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews. Prepares and completes action plans and implements production, productivity, quality, and customer-service standards. Resolves problems, completes audits, identifies trends, determines regional sales system improvements, and implements change when necessary.

Italindia, LLC

Director Of Operations Dec 2021-Oct 2023

Developed, implemented, and maintained quality assurance protocols Increased the efficiency of existing processes and procedures to enhance the company’s internal capacity. Ensured that operational activities remain on time and within budget. Tracked staffing requirements, hiring new employees as needed. Oversaw accounts payable and accounts receivable departments. Led, motivated, and supported a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution Managed data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service. Partnered with cross-functional teams to improve proprietary tools and systems Worked closely with legal and safety departments to ensure that activities remain compliant Oversaw materials and inventory. Conducted budget reviews and reports cost plans to upper management. Proficiency in conflict management and business negotiation processes Worked with management software programs, including NetSuite, QuickBooks, and CenterPoint Pay. Database development. OTHER EXPERIENCE

Passaic County Technical Vocational

Schools Sep 2009 - May 2021

Instructor of English & Communications Coordinator Former Instructor of English & Communications Coordinator. Public Relations – successfully grew the community outreach to over 10k people. Social Media Director increased IG followers by 55% overall and daily views 75% Copywriting and Editing.

Omni Creator, INC / NYC / Current (Startup)

Executive Consultant

Dec 2019 - Current

Assisted this start-up by developing and leading the company’s commitment to its membership and co-created the professional beauty service and product artistic enterprise model. Created and drove product roadmaps by following the product vision. Led the product roadmap with OKRs and benefits and product feature level tracking of benefits enabled. Worked closely with IT leads to designing the best solution for the product to keep it scalable and flexible. Drove the product with Agile framework with day to day working in and out of Jira, confluence and other Agile tools. Connect’Ink, LLC Mobile App

Founder/CEO

Jun 2014-May 2020

Day to day operations as CEO for Tattoo Mobile App. Head of Marketing/ Sales, Customer Retention, Analytics, e Commerce Creative Director – Designed and built website and UI for mobile app/UX Writing/Copywriting/Content Writing, Social Media Director – Procured over 17.5k followers on IG Organized and Managed multiple tattoo expos

The Only Buddha In Town * Co-Author and Editor - Published by Turn The Page Publishing- 2012 EDUCATION

Rutgers University - Newark

BA - English - 2008

FOOD SERVICE INDUSTRY EXPERIENCE

Bask 46, Woodland Park, NJ *October 2022 - April 2023 - Operations Consultant/Part Time The Craftsman, Fair Lawn, NJ *January 2021 - August 2021 - Restaurant Consultant The Crosby, Montclair, NJ *January 2016 - February 2020 - GM/Bar Manager/Bartender Franklin Steakhouse, Fairfield, NJ *April 2012 - January 2016 - GM/Bartender Irish Cottage Inn, Franklin, NJ *August 2007 - June 2010 - GM/Bartender The Hudson Hotel, Manhattan, NY *March 2003 - August 2007 - Bartender Scotland Yard, Hoboken, NJ *February 2001 - March 2003 - Bartender The Tradewinds & Cove, Sea Bright, NJ * April 1997- September 2003 - Bartender (Summers)

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