North America Operations Manager

ROSHINI STANNARD

New Canaan, CT *****

Phone: (**0)-309- 3799 Email: ********@*****.*** LinkedIn: Rosh Stannard

PROFESSIONAL SUMMARY

Strategic Operations and Business Growth Leader with over 13 years of experience driving transformation across global consulting firms. Proven track record in leading strategic projects from concept to execution, developing market insights, and delivering cross-functional operating models that scale. Expertise in long-range planning, business model optimization, stakeholder alignment, and commercialization initiatives. Adept at navigating dynamic, high-growth environments with a roll-up-your-sleeves mindset and strong analytical capability.

PROFESSIONAL EXPERIENCE

Korn Ferry, North America

Manager of Operations Stamford/Hybrid, CT July 2022 – Nov 2024

Led strategic transformation projects in partnership with global stakeholders across Finance, Sales, Product, and HR, aligning execution with corporate growth goals.

Designed analytics-driven operating models, implementing Power BI dashboards and workforce KPIs to track performance and optimize resource allocation.

Directed scenario planning and long-range workforce modeling to support leadership decision-making in high-growth business environments.

Supported commercialization strategies by aligning onboarding and talent development with evolving go-to-market models.

Gartner, North America

Sales Strategy and Operations Manager Stamford, CT Nov 2021 – July 2022

Managed end-to-end execution of strategic programs impacting a $4.2B global Research business, from planning to results.

Developed and deployed best-practices playbooks and PMO processes to improve execution across product, services, and sales teams.

Conducted in-depth market and competitor analyses, delivering strategic insights that shaped account expansion and retention initiatives.

Partnered with senior executives to drive KPI alignment and scenario-based decision frameworks for operational growth.

Korn Ferry, North America

Senior Operations Analyst Stamford, CT May 2019 – Nov 2021

Analyzed workforce data and pipeline trends to support talent planning, optimizing capacity and resource availability.

Aligned operational processes with HR and talent management strategies, ensuring data accuracy and continuity in workforce planning.

Delivered critical insights to leadership for quarterly reviews, strategic decision-making, and long-term planning.

Built and maintained executive-ready business intelligence dashboards, providing leadership with actionable insights into performance, sales trends, and operational efficiencies.

Managed cross-functional collaboration with global teams, driving process improvements that resulted in a 20% improvement in operational workflows.

Spearheaded operational workflows across functions to enhance scalability, reducing inefficiencies by 20%.

Aon McLagan, Americas

Consulting Senior Analyst Stamford, CT April 2017 – April 2018

Led compensation benchmarking and workforce analysis, aligning data insights with strategic HR decisions and client business needs.

Partnered with clients to manage program implementations and deliver targeted insights, enhancing workforce strategy and engagement.

Deloitte Consulting IPL

Business Technology Analyst US Consulting Global Office Dec 2012 – May 2015

Managed large datasets and created executive-level reports, advising senior leadership on strategic and operational initiatives.

Oversaw cross-functional teams to enhance business processes and workflows, producing client-ready deliverables that improved operational efficiency.

Deloitte Support Services IPL

Operations Analyst Independence, Compliance, and Risk Aug 2008 – Dec 2012

Conducted research and data management to support compliance initiatives and maintain operational security.

Developed training materials and documentation, ensuring effective knowledge transfer and procedural consistency.

Core Skills and Competencies

Operational Excellence: Extensive experience in optimizing workflows, developing scalable processes, and driving efficiency across multiple teams.

Data-Driven Decision Making: Proficient in business intelligence tools, advanced data analysis, and translating insights into actionable strategies.

Strategic Planning & Alignment: Strong track record of aligning operational goals with business strategies to support organizational growth.

Stakeholder Collaboration: Skilled in building relationships with senior leaders, clients, and cross-functional teams to achieve buy-in and drive change.

Project & Change Management: Demonstrated success in leading complex projects and implementing change management strategies in dynamic environments.

Additional Information

Eligible to work in the U.S. without sponsorship.

Passionate about consumer trends, operational transformation, and sustainable business growth.

Familiar with U.S. market dynamics, retail channel operations, and fast-moving consumer sectors.

EDUCATION

2015-2017 University of Bridgeport Bridgeport, CT

Master of Technology in Project Management, 3.6 GPA

2003-2006 Sri Bhagawan Mahaveer Jain College Bangalore, India

Bachelor of Science, Major in Biotechnology

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