Project Manager Scrum Master
Resume:
Shiva kumar Chandrasekaran
************@*****.***
https://www.linkedin.com/in/shiva-kumar-chandrasekaran-34a95929
Professional Summary:
Overall, 17+ years of IT experience in Software Development, Quality Assurance, Migration & Maintenance projects in Banking & Finance – Cards, Payments & Investments, Retail, Ecommerce, Insurance, Automobiles, Healthcare and Communication Media domains.
As a Senior Technical Manager - Project / Product Management – PMP – Project Management Professional, Agile - CSPO Certified Product Owner, CSM - Scrum Master professional have sound experience on Business, Product, Process & Technical management activities in Agile/Waterfall – workflow, Market research analysis, Product strategy development with Clients & Stakeholders, Projects delivery in onsite-offshore model, Co-ordination with Cross-functional teams, Agile-DevOps delivery with high quality results & great customer satisfaction.
Proactive in Product Strategy development and enhancement for Business to Consumers (B2C), Business to Business (B2B) portfolio applications. Have defined and articulated the vision & promotions for the product.
Performing the Market research, Business Intelligence and analysis, consumer expectations analysis and Data analytics with Product review and sales.
Have progressive & strong IT expertise as Agile Project Manager & Scrum master for enterprise level web/mobile applications using Java/Python/Mainframe technologies, AEM - Content Management System, Cloud computing infrastructure such as AWS /Azure.
Expertise in migration and legacy modernization of the applications from Mainframe to Java FACETS application, CMS Sitefinity to AEM Content management system migration.
Proficient in JIRA, Confluence, Smartsheet, MS Office – Word, Excel & Powerpoint, Sharepoint documentation. skills - Dashboard Reporting, Scrum Boards and creating JIRA Workflows.
Have conducted the product / project – Release & Roadmaps planning, Milestones, Quality assurance, E2E implementation and User acceptance testing activities to ensure the end quality of products aligned with expected functionality.
Supported collaborations with cross-functional teams to define, refine, and document data quality requirements and rules.
Evaluated project and product performance metrics and facilitating adjustments, Tracked the Team level metrics with Burndown chart, Release burn up and overseeing the blockers to remove impediments.
Facilitated Agile Scrum ceremonies - Daily Stand-up, Spring Planning, Grooming, Review, Retrospective and Deployment meetings.
Effective communication on project status, risks, and opportunities to clients, stakeholders, and team members.
Experienced in Tech stack projects - Java, Spring Boot, Microservices, Html, CSS, Javascript, React, Mainframe, Rest APIs.
Experienced with CMS – Content management system AEM - Adobe Experience Manager, Adobe Cloud service, Target, for Samsung web content & web Authoring updates in Front end - Ecommerce applications.
Coordinated the CRM project teams for data flow & customization.
Have handled projects in Data science, ETL process and Data analytics tools – Adobe Analytics, Kibana tools.
Conducted Retrospectives using various Techniques, Product backlog Grooming using different prioritization techniques and planning using various estimation techniques. Have documented process and ensuring compliance with industry standards.
Experience with the configuration, deployment and automation instances on the cloud environments like AWS, Azure.
Working knowledge and experience in Databases like MySQL, Oracle, SQL databases.
Good communication and interpersonal skills and involved in client interactions for effort estimates and status reporting.
Strong leadership qualities and commitment to meeting the project deadlines and deliverables.
Flexible and adapt to change all kinds of work environments easily, Make Suggestions for increasing the effectiveness of changes.
Certifications & Achievements
Certified Project Management Professional (PMP) from the Project Management Institute (PMI) global certification.
Certified Scrum Product Owner (CSPO) in Agile product management from Scrum Alliance.
Certified Scrum Master (CSM) in Agile Methodology Framework from Scrum Alliance.
Conducted Hackathon & Innovation events in Cognizant for the new business innovation & value add demos to the Clients & Internal stakeholders.
US experience - B1 Business visa for knowledge acquisition of Migration projects with Clients - MasterCard Worldwide, St.Louis, Emblem Healthcare, New York. Currently in US long term with H1B Visa working for Samsung SDS America
ASSET certification program from Computer Software Corporation (CSC) India Pvt Ltd that involves SDLC, Project Management and Estimation methodology, Work-Life balance strategies.
Technical Skills:
Technical Languages
Java, J2EE, Python, Mainframe
Build tool
Maven, Gradle
Frameworks
Spring Boot, Spring Framework
Version Control System
GIT, SVN, Endevor, Changeman
OS
Windows, MAC, ZOS, Unix
Java Version
Java 8, 11
Web Technologies
AEM, CMS, HTML, CSS, JavaScript, React, Angular
IDE & Tools
Eclipse, IntelliJ Idea, VS Code, AEM CRXDE
Web Services
RESTful, API, Microservices, Web Services
Tools & MS Office
Jira, Confluence, MS 365,Office,Word, Excel, Power point, Tableau, Figma
Data Base
Oracle, MySQL, DB2, PIM DB, PostgreSQL
Web Server
Apache Tomcat, AEM Server
Integration Tool
Azure, AWS, Jenkins, Akamai, GCP
Application Server
JBoss
Work Experience:
CyberThink Inc, United States From January 2025 to till date
Client – Goldman Sachs – New York, US
Senior Technical Project Manager
Role and Responsibility:
As Technical Project Manager - responsible for Goldman Sachs (GS) new features & enhancements, change requests for the Investment banking applications.
Management of team (around 15+ different stake holders) in terms of requirements discussion, prioritization and planning for production deployment of features.
Independently managing the legacy modernization of complex technology programs, strategic approach for Mainframe to AWS cloud migration of Investment application.
Managed the delivery implementation team onsite/offshore of 15+ that includes Tech Architects, UI Engineers, Front & Back-end developers, Business analysts and QA.
Supported collaborations with cross-functional teams to define, refine, and document data quality requirements and rules.
Experienced in Tech stack project – Java, Mainframe, DB2, AWS, Oracle, SQL, Git, Web Services, Microservices, Rest API, File transfer protocols impacted across GS Investment applications.
Communicate project status updates, risks, issues, and regular updates to PMO and project leadership team members.
Facilitated the stakeholders & team meetings, create and publish meeting agendas and minutes.
Managed the resource allocation, progress tracking, change and control, testing, training to on-time delivery within budget.
Reviewing the critical artifacts understanding of project deliverables, ensure quality of content, and support the effective management of risks/issues.
Managed the program-wide adherence to GS corporate standards including Legal, Compliance, Vendor Management, etc.
Have handled projects in Business Intelligence - Tableau tools, ETL process and data analytics tools.
R2 Technologies / CyberThink Inc, United States From October 2022 To December 2024
Client - Samsung SDS America - New Jersey, US
Technical Project / Product Manager
Role and Responsibility:
As Technical Project / Product Manager - responsible for Samsung product’s new features & enhancements, change requests for the Samsung Ecommerce web/mobile applications in the www.samsung.com/us pre-purchase part.
Management of team (around 25+ different stake holders) in terms of requirements discussion, prioritization and planning for production deployment of features.
Proactive in Product Strategy development and enhancement for Samsung’s Business to Consumers (B2C), Business to Business (B2B) portfolio applications. Have defined and articulated the vision & promotions for the product.
Performing the Market research and analysis, consumer expectations analysis and Data analytics with Product review and sales.
Responsible for triaging with different LOBs of Business & Product Category managers, Creative CX Teams of Mobile, TV, Monitors, Home Appliances for the new features, product launches, Enhancements & support services.
Managed the delivery implementation team onsite/offshore of 20+ that includes (AEM Developers, Front end UI Engineers, Back-end developers and Testers.
For new requirements, enhancements, production issues reported have performed the Grooming, Analysis, UI/UX Design, Development, Coordination, Implementation and Production support for the US samsung.com pre-purchase applications.
Have handled projects in Business Intelligence - Tableau tools, ETL process and data analytics tools – Adobe Analytics, Kibana tools.
Implemented the project under Agile Project Management Environment and followed weekly sprint iterative incremental model & configured various sprints to execute.
Collaborated with others to track, coordinate, and communicate end-to-end project schedules. Help hold stakeholders accountable for following the established schedule and processes.
Mentoring the developers by showing them the right way of doing things. Have recommended for future state process and owned the process/projects with smooth delivery.
Experienced in Tech stack project – Java, J2EE, Spring boot, Microservices, CMS, AEM, Html, CSS, Javascript, Java Batch, PIM Web Services, API impacted across US samsung.com
Experienced with CMS – Content management system AEM - Adobe Experience Manager, Adobe Target for web content & web Authoring updates in Front end - Ecommerce applications.
Implemented Multi Site Manager MSM and Live Copy model using Adobe Target across US, UK, Korea, China, Japan.
Experienced in AEM – Authoring tool for samsung.com web contents updates for TV, Mobile, Monitors pages that includes images, banners, copy & texts, disclaimer updates.
Exposure to Adobe - Analytics tagging for all the clickable events in Samsung web applications, implemented tagging changes based on Tagging spec info from Analytics team & for the UI changes.
Risk strategy and mitigation for the ongoing project roadmaps on a weekly basis.Supported the product lifecycle with estimations relating to the specialized areas or components.
Lead the daily stand-up (scrum) meetings. Code reviews, foresee the deployments for each Sprints.
Create detailed plans for product launches, execution and implementation of projects.
Overseen the UAT testing and developed the best practices for Integration & UAT test coordination.
Environment: AEM, CMS, Figma, Jira,Confluence, Microservices, Spring Boot, Tomcat, HTML5, CSS3, JavaScript, IntelliJ Idea, Postman, SOAP, JSON, XML, AWS, Maven, Oracle, SQL and Windows.
Cognizant, Chennai, India From October 2015 To July 2022
Clients : Emblem Healthcare - NewYork US, Comcast – Philadelphia, US,
Macys / Bloomingdales - Atlanta US – Retail
Project / Product - Technical Lead
Role and Responsibility:
As a Senior Project / Product Lead involved in Requirement gathering, Analysis, Design, Development, documentation, UAT and Production phases of the application.
Implemented the project under Agile Project Management Environment and followed Bi-Weekly scrum iterative incremental model & configured various sprints to execute.
Managed the offshore delivery implementation team of 20+ that includes (Front-end & Back-end developers, Testers).
Have involved in identify, onboard, schedule and manage resources based on testing work assignation. Provided technical mentoring and guidance to the existing team members on tools, frameworks and applications
Conducted sync up on project execution with the various teams of projects.
Have handled Healthcare & Retail client projects with web / mobile applications in Agile Scrum method. Emblem healthcare migration of all the applications from Legacy Mainframe to Java based – FACETS application.
Key feature delivery of Macys – Next Day & Same day delivery for Ecommerce application on cart/checkout functionality with DoorDash vendor with successful implementation.
Experienced in AEM – Content Management System CMS - Authoring tool for Adobe Client projects web contents updates for application pages that includes images, banners, copy & texts, disclaimer updates.
Experienced with AEM - Adobe Experience Manager, Adobe Target for web content hosting & web Authoring updates in Front end - applications.
Have handled projects in Business Intelligence tools, ETL process and data analytics tools – Adobe Analytics, Kibana tools.
Experienced in Tech stack projects – Java,.NET, Html, CSS, Javascript, React,Angular, APIs, impacted across the Client project - web applications.
Actively participated and provided feedback in a constructive and insightful manner during weekly Iterative review meetings to track the progress for each iterative cycle and figure out the issues.
Defined program goals and priorities for programs you own, driving data focused analysis and translation of organizational requirements into program goals.
Collaborated with others to track, coordinate, and communicate end-to-end project schedules. Help hold stakeholders accountable for following the established schedule and processes.
Overseen the UAT testing and developed the best practices for Integration & UAT test coordination.
Systematically developed Test plans and ensure its execution.
Environment: Java 8, Spring, Spring Boot, Genesys Cloud Service, Micro-services, Tomcat, HTML5, CSS3, JavaScript, IntelliJ Idea,Eclipse, JQuery, Postman, SOAP, WSDL, XML, Java Beans, Apache, EJB, Azure, Maven, JBOSS, Log4J, SQL, Agile and Windows.
Tech Mahindra, India From March 2014 To October 2015
Clients – Nissan North America & Europe – Car Web portals upgrade project
Module / Tech Lead – Scrum
Role and Responsibility:
As a Module / Tech Lead involved in analyzing the user requirements and defining functional specifications using Agile methodologies.
Followed Agile Scrum methodology that included iterative application development, weekly Sprints and daily stand up meetings.
Have involved in identify, onboard, schedule and manage resources based on testing work assignation. Provided technical mentoring and guidance to the existing team members on tools, frameworks and applications
Conducted sync up on project execution with the various teams of projects.
Managed the delivery implementation team of 6+ that includes (Front-end & Back-end developers, Testers).
Experienced in Tech stack – Java, Html, CSS, Javascript, React, APIs, impacted across the Client project - web applications.
Developed Restful APIs and microservices using Java, Spring framework, Spring data, Spring jdbc.
Worked on the REST/Web API to create the services and used in Javascipt, HTTP service calls and bind the data in the table using ng-repeat attributes.
Used Angular as a framework to create a Single Page Application (SPA) which can bind data to specific views and synchronize data with server using Sass, Bootstrap, Angular8 and higher versions..
Excellent in utilizing databases like SQL server, Oracle, MYSQL.
Configured Jenkins using groovy dsl for the project to automate builds.
Environment: Windows, Linux, .NET, Java 1.8,Java OpenJDK, Spring, SpringBoot,AZure,HTML, JavaScript, MYSQL, Log4j, microservices, JUnit,BitBucket,Jenkins, IntelliJ Idea and Safe Agile.
Computer Sciences Corporation (CSC) India Pvt Ltd, India From July 2010 To March 2014
Client – Citibank - US
Application Designer - Professional
Role and Responsibility:
Design & develop the code using languages Java/J2EE, spring, JSP, Servlets and JavaScript.
Active member in developing the applications endpoints restfully.
Developed the application using Spring MVC Architecture.
Design Database Schema.
Created new Queues and connection factory.
Prepared and executed unit test cases for all components.
Actively Participated in requirements Analysis and design discussions.
Developed the search functionality with caching and implemented within prescribed timelines.
Providing the development support for go live and monitor the issues in live environment.
Build, deploy and manage Web sphere Application server on development environment.
Involved in estimations, sprint planning and scope definition using Agile methodology.
Technology: Java/J2EE, Spring, Web Services, MySQL, Junit, Slf4j, Git, Maven, Eclipse
Wipro Technologies From July 2007 To July 2010
Client – MasterCard Worldwide, St.Louis, Chicago - Credit Card Payments & Billing system
Senior Project Engineer
Role and Responsibility:
As a Senior Project Engineer coordinated the Onsite-Offshore for all Design, Development and Testing activities.
Coding, Data Creation tool and preparation of Functional Test Plan Document.
Cross Loading DB2 Tables, Environmental Setup and Retrofits.
Have travelled to MasterCard Office – St.Loius, US with B1 Visa for short term Knowledge acquisition on Migration project from Legacy Mainframe to Java based tool - Billing applications called as Intermediate ImE and Singleview.
Had supported migration of Legacy Mainframe applications to new Billing application tools referred as BES - Billing Enhanced Strategy project as part of product based Implementation.
Parallel Testing and Compare Analysis between Mainframe (Legacy) system and Intermediate & Singleview Billing application data using Unix Compare Tool.
Execution of ImE (Intermediate) Application tool and Singl.eView Convergent Billing Application.
Post Production support, Bug fix, Batch jobs & monitoring
Technology: Mainframe, Cobol, JCL, CICS, Unix, DB2, Java, SQL – Server, Oracle, Web portals, CICS online, HP ALM, Endevor, IBM Rational Synergy, File-Aid, Automated Billing Tools - Intermediate & Single. View – Billing, Toad, Putty, Interface - Host Bridge (Java – Mainframe),
Education:
1.Bachelor of Engineering (B.E) - Electronics & Communication (ECE) degree, Anna University (India), Year Passed – 2007.
2.Post Graduate Diploma in Management (Information Technology & Systems), ICFAI University (India), Year passed – 2016.
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