Jeffrey Conner
Objective
To obtain a position with a company which integrates my employment, communication, organization and people skills that foster success. Experience
Regional Vice President
Homes of America June 2024 – April 2025
Support the VP and Chief Operating Officer in effectively overseeing and managing company policies and procedures related to property management.
Recruitment, training, development, motivation, and supervision of Regional Managers.
Inspect for maintenance of the physical asset and performance of assigned properties.
Responsible for managing and overseeing the Sales team, the construction and capital improvement teams.
Establish and coordinate a communication system involving interactions and activities among Regional Managers and Community Managers.
Review and approve expenditures within specified budgetary guidelines.
Evaluate and negotiate contracts.
Review sales process and offers with sales team and provides guidance on sales pricing and closings.
Monitor, assist, and make recommendations to improve marketing activities, and occupancy.
Work with Lease Administrator and recommend rent increases per schedule and implementation of rent increases.
Review/audit property administrative, accounting, daily/weekly/monthly reporting, and maintenance areas to ensure compliance with established policies and procedures.
Conduct periodic inspection of vacant homes for market-ready condition.
Develop corrective programs for communities.
Supervise, coordinate and prepare annual operating and capital budgets. Regional Vice President
Sun Communities June 2016 – June 2024
Determine and approve staffing levels of each community.
Coordinate education and training of team members to enhance skill development.
Develop and implement marketing programs and advertising plans, including strategies and activities to achieve targeted results.
Coordinate the purchase of new and pre-owned home inventory; develop pre-owned home listing and brokerage plan.
Develop and implement effective retailer relations programs.
Conduct on-site inspections and ensure each community is consistently maintained and groomed to Sun’s curb appeal standards.
33 Raemond Lane
Palm Coast, Florida 32164
Cell: 386-***-****
Email: ***********@***.***
Ensure customers and residents receive the highest level of service consistent with Sun’s Customer Service philosophy.
Handle and resolve resident complaints and issues in a timely and professional manner.
Oversee implementation of annual capital improvement program.
Create, monitor and manage annual operating and sales budgets for each community.
Prepare monthly P&L variance explanations, including a corrective action plan where needed.
Develop annual occupancy, lease-up and sales projections; implement programs to achieve them.
Ensure internal control practices are adhered to and monitor for compliance.
Meet and maintain communication with residents, homeowner associations or boards. Accomplishment: Exceeded budgeted NOI by $450,000 in 2016, $150,000 in 2017, $135,000 in 2019,
$180,000 in 2021, $200,000 in 2022 and 123,000 in 2023 fiscal year through expense control & revenue optimization.
Special Projects Coordinator
Isotrak, Inc February 2015 – June 2016
Contracted to coordinate special projects for the North American Division Team.
Research viable office property leases.
Analyze current North American Division expenditures and evaluated areas for expense reduction.
Negotiate contracts for expense reduction.
Audit /assure accuracy of employee expense reports. Regional Manager / Midwest Portfolio and Special Projects Lakeshore Management December 2014 – February 2015
Oversaw Midwest Regional Portfolio which included six manufactured home community managers and four recreational vehicle resort managers and included sales approvals, resident application approvals, regional maintenance projects and regional capital projects.
Approved financials, payroll, accounts receivables and accounts payables.
Completed property budgets and budget reforecasts.
Conducted town hall meetings with homeowners and RV guests to address concerns and capital projects and property maintenance.
Established marketing plans for manager implementation.
Created standardized forms and property policies and procedures for all RV resorts within the company including company branding.
Completed property inspections and operational audits to assure manager compliance with property appearance / maintenance expectations and company policies and procedures.
Trained onsite staff.
Accomplishment: Stabilized manager and maintenance staff vacancies. Established standardized forms and operating procedures for all RV resorts within the company. General Manager
Equity Lifestyle Properties November 2007 – December 2014
Oversaw complete operations for a manufactured home community and a recreational vehicle resort including sales, retail, maintenance, reservationists, clerical staff and service providers.
Completed financials, payroll, accounts receivable and accounts payable functions.
Analyzed financials for budget development and budget reforecasts.
Coordinated and conducted meetings with the homeowners association for HOA conflict resolution.
Established /created marketing plans and brochures for marketing. Performed outside marketing to businesses for manufactured home sales and vacation rentals.
Maintained general store / bar inventory and reconciled inventory, cash tills, cash sales and petty cash.
Executed all necessary closing documents and informed the homebuyer of all policies/regulations established by the prospectus.
Obtained earnest money and reviewed pricing and contract terms.
Supervised and negotiated with contractors regarding capital contracts, advertising and supplies.
Coordinated property renovations and upgrades with sub-contractors and regional construction teams.
Accomplishment: Exceeded budgeted NOI by $70,312 in 2008, $306,858 in 2009, $238,844 in 2010,
$164,340 in 2011, $38,139 in 2012, $120,640 in 2013 and $111997 in the 2014 fiscal year through expense control & revenue optimization.
Regional Director of Operations
Premier Senior Living Communities April 2006 – November 2007
Hired as a consultant to assist in getting new company operational and then moved to permanent role in May 2007 to assess feasibility of acquisitions.
Provided supervision & coordination to contractors for five assisted living & memory care developmental / acquisition projects in Florida, Georgia and Illinois including construction, fire systems, civil & environmental engineers, interior designers, landscapers, signage experts and facility administrators.
Completed financials, payroll, AR and AP functions including construction loan draws.
Systems set up to become operational including state and local licensing procedures.
Assisted in developmental loan acquisition totaling $9.7 million.
Established/created marketing plans and brochures for each project including external marketing to brokers, sign creation/collaboration with signage contractors.
Coordinated & supervised commercial real estate brokers hired to list the properties for resale.
Supervised and negotiated with contractors regarding capital contracts, advertising & supplies. Accomplishment: 2 communities fully operational within 6 months of acquisition opening with 65% preleased.
Project Manager
Carmel Investment Group June 2005 – May 2007
Provided direct supervision to all project staff including service, turnkey, grounds, construction, leasing, sales, contract closing, title company closing staff and marketing on 3 condominium conversion properties.
Oversaw property acquisition and condominium conversion.
Performed due diligence on prospective property purchases.
Developed the annual financial budget for capital improvement and operations.
Negotiated and approved sales contracts.
Executed all necessary closing documents and counseled the homebuyer of all policies/regulations established by the condominium documents.
Approved HUD closing statements and made negotiations at closing.
Obtained earnest money from sales agents and reviewed pricing and contract terms.
Prepared brokerage agreements and reviewed contract terms with purchasers.
Coordinated closing between purchaser, closing attorney/title company and mortgage companies.
Supervised AP/AR departments.
Oversaw payroll accounting/benefits and personnel departments.
Supervised/negotiated with contractors regarding capital contracts, advertising and marketing for leasing and sales.
Accomplishment: Closed $49,871,252 in 2 years in condominium sales. Licensure
2006 - present Florida Real Estate Sales License
Education
Ball State University Muncie, Indiana
Bachelor of Arts Degree
Dean’s List
Flagler County Tourism Development Council 2010 - 2014 Organizations