Food & Beverage Service
Resume:
Soft Skills
Leadership Problem-solving
Teamwork Adaptability
Technical Skills
Team Leadership
Event Management
Operational Management
MS Office
Venue Layout Planning
Smart Excel
Core Competencies
Inventory Management
Team Leadership
Customer Service
Decision Making
Education
MBA - Hotel & Operation
Management
NIMS Institute of Management
Solution
Sep 2023
Bachelor Degree in Hotel
Management
Institute of Hotel Management
Studies, Kotdwar, Uttarkhand
Jul 2008 - Jun 2011
Higher Secondary
Uttararanchal Board
Jun 2006 - Jul 2007
Matriculation
Uttaranchal Board,
Jun 2004 - May 2005
Languages
English Hindi
Hobbies
Making Drawings
TASLIM AHMAD
Outlet & Banquet Manager
************@*****.***
Manama, BH
Date of Birth: 16/06/1989
I am deeply dedicated to learning and enhancing my skills in the field of hospitality operations, specifically within the food and beverage service department. My objective is to render each customer interaction into a unique and memorable experience. Armed with relevant education, versatile experience, and a track record of significant achievements, I aim to employ my skills into fostering sales growth and profitability for the organization I serve. Professional Summary
Well understanding and practice of food and beverage service within fast- paced hospitality environments.
Proven experience in planning venue layouts according to various events and the number of guests.
Skilled in managing inventory of crockery, cutlery, Glassware, Linen, and other equipment.
Adept at crafting effective work schedules and document management, ensuring tasks are completed on time.
Excellent hands-on planning of outlet operations.
Successful tenure in managing teams, providing adequate training, and fostering staff's professional growth.
Significant background in customer service roles - handling travel agent inquiries and ensuring guest satisfaction.
Career Timeline
Work Experience
Outlet & Banquet Manager
Ramee Grand Hotel & Spa, Seef
Oct 2023 - Present
Banquet Operations Manager
Weddingz.in (Oravel Stays Pvt. Ltd.),
Oct 2019 - Feb 2020
Food & Beverage Executive
Holiday Inn Panchkula, Chandigarh
Feb 2018 - Oct 2019
Asst. Restaurant Manager
Ramada by Wyndham Neemrana
Jun 2017 - Dec 2017
Food & Beverage Executive
Ramada by Wyndham Neemrana
Nov 2014 - May 2017
Captain
Best Western Sky City Hotel Gurgaon, Haryana
Jul 2013 - Oct 2014
Waiter
Crowne Plaza Rohini,
Sep 2011 - Dec 2012
Outlet & Banquet Manager
Ramee Grand Hotel & Spa, Seef (Bahrain)
Managed outlet and all banquet operations ensuring smooth execution of events and high customer satisfaction.
Motivating the team to hit and exceed their targets and ensuring company profitability
Briefing staff and checking the room set-up before the event Interacting with guests to get feedback on product quality and service levels
Planning the venue layout according to the number of guests and the type of event
Oct 2023 - Present
Achievements
Letter of appreciation of special
service to Jan Samwad 2017 of
Hon'ble Chief Minister of Rajasthan.
Certificate of excellence for the
month of is being awarded with
sincere appreciation for my
exceptional dedication & commitment
by Hotel Ramada Neemrana,
Rajasthan.
Awarded for providing brand-
hearted service to Hotel Crowne
Plaza New Delhi Rohini.
Secured First place in order of merit
in a theme dinner competition
organized by Institute of Hotel
Management Studies, Kotdwar.
Letter of appreciation of special
outdoor catering given to the state
chief minister of Uttarakhand.
Awarded to providing excellence
during cultural events organized by
institute IHMS Kotdwar.
Planning the venue layout again according to the number of guests and the type of event
Checking the schedule of upcoming events and making action plan Determining the number of table waiters and server required Answering customers' questions and accommodating special requests
Meeting with host and taking time to time feedback from host and guests
Preparing and maintaining the inventory of crockery, cutlery, Glassware, Linen and other equipment
Providing quick service for last minute changes
Banquet Operations Manager
Weddingz.in (Oravel Stays Pvt. Ltd.), (New Delhi, India) Directed banquet operations, coordinating with vendors, planning events and ensuring high standards of service.
Managing & overseeing entire banquet operation
Ensuring that best practices & standards are met in delivering service to guests
Meeting with every event host and taking feedback
Planning well so each event runs smoothly
Coordinating with all vendors to deliver service on time as per guests requirements Oct 2019 - Feb 2020
Food & Beverage Executive
Holiday Inn Panchkula, Chandigarh (Haryana, India) Managed food and beverage operations, lead team, inventory, procurement and optimized operational costs. Leading, Training & Coaching the staff
Wise ordering of store and purchase request item which helped to reduce cost & smooth operation Following up each function by completing a Function Critique and submit to the Sales & Food and Beverage Manager
Maintaining records for inventory, labor cost etc. Following of proper purchasing and requisitioning procedures Control of Banquet china, cutlery, glassware, linen and equipment Feb 2018 - Oct 2019
Asst. Restaurant Manager
Ramada by Wyndham Neemrana (Rajasthan, India)
Oversee the entire operation of Ambrosia (24 Hours Fine Dining Restaurant), In Room Dining & Banquet. Ensuring incoming staff complies with company policy. Training staff to follow restaurant procedures.
Coordinating daily front- and back-of-house restaurant operations. Appraising staff performance.
Planning for restaurant monthly promotions.
Jun 2017 - Dec 2017
Food & Beverage Executive
Ramada by Wyndham Neemrana (Rajasthan, India)
Assist all service staff members to work properly maximum facilities to guests to outlet. Coordinate with various departments & ensure staff set up and supply remains according to departmental standards.
Supervise efficient upkeep of tools through proper usages of equipment. Ordering food, linens, gloves and other supplies while staying within budget limitations. Ensuring all end of day cash outs are correctly completed. Nov 2014 - May 2017
Jul 2013 - Oct 2014
Captain
Best Western Sky City Hotel Gurgaon, Haryana (Haryana, India) Waiter
Crowne Plaza Rohini, (New Delhi, India)
Sep 2011 - Dec 2012
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