Records Coordinator, Recruiter, Training, Talent Acquisition
Resume:
TAMAIKA DUNN-DIETER, CCA, PRC
Auburn, NY 13021 503-***-**** ********@*****.*** www.linkedin.com/in/tamaika-dunn-16b23b15
PROFESSIONAL SUMMARY
Focused, dependable, driven and collaborative. Proven history in Human Resources (recruiting), employee training initiatives, document control and quality/regulatory related strategies. Looking to utilize my personal and career experiences to enhance the lives of others.
SKILLS AND ABILITIES
SYSTEM APPLICATIONS
• SAP Product Life Cycle and Change Control
• Recruiting ATS (Taleo, PeopleFluent)
CERTIFICATIONS
• Certified Coding Associate (CCA) – Expires: 08/2026
• Professional Recruiter Certification (PRC) – Expires 07/2026 EDUCATION
Medical Billing and Coding Diploma Bryant & Stratton College August 2024 B.S: Technical Management, Project Management DeVry University February 2011 WORK HISTORY
Medical Biller 09/2024 to PRESENT Auburn Community Hospital - NY Overview: Responsible for preparation and processing of all categories of inpatient and outpatient billing for patients, insurance reimbursement, and third-party clearing houses. Current responsibilities (not limited to):
• Verifying medical records: Ensuring that patients' medical records are coded properly.
• Invoicing: Creating patient invoices for any remaining balances.
• Managing and Processing Payments: Collecting and processing payments for patients.
• Resolving payment-related issues as reported by the patient or insurance company.
• Verifying Insurance claims: Submitting claims to patients' insurance carriers, tracking the status of payments, and following up with insurance companies for any delays or with medical claims.
• Account Reconciliations: Investigating and resolving insurance claims rejections or denials of payment.
• Medical Coding: Transforming patient symptoms, diagnostic tests, and treatments into codes using standardized medical coding systems.
Licensed Childcare Provider 11/2019 to 04/2023 Dunn’s Family Childcare - NY Self-employed in-home childcare service providing a nurturing environment for child(ren).
• Promoted a healthy relationship between the Provider, Parent and Child.
• Designed a full day NY approved daily schedule as a “no electronic” childcare program for children ages 6 months to 4 years of age.
• Maintained communication with parents, third party specialists, local Childcare auditors and the Office of Family and Children Services (OFCS) – NY.
• Completed annual inspections facilitated by designated NY Auditors. SAP Specialist, Training & Solutions 11/2021 to 05/2022 Hillrom (Acquired by Baxter) - NY DUNN - Page 2 of 2
• Established strategic plans for the development of PLM training curriculums and content.
• Created and maintained GPDM and PLM training materials.
• Processed SAP Security Requests (SSRs) and troubleshooting SAP system issues.
• Developed metrics to track Key Process Indicators (KPIs) for SSRs and training delivery.
• Maintained compliance training records for GPDM/PLM job roles in the learning and development system
(LMS).
Planner/Program Analyst, Contractor 05/2019 to 11/2019 Lockheed Martin – NY
• Planned, coordinated, and managed execution of project(s) initial baseline to ensure completion by customer contractual deadline, adherence to Earned Value rules, budget, and schedule accuracy.
• Updated status and progress for KPIs related to customer contract monthly deliverables, and other ad hoc reports to reflect contract/project deadlines.
• Assisted Control Account Managers with calculating government contract budget and schedule changes.
• Prepared, assisted, and coordinated activities for Department of Defense (DoD) DCMA surveillance audits. SAP Security and Training Specialist 01/2018 to 05/2019 Hillrom (Acquired by Baxter) – NY
• Conducted training for users to perform SAP transactions for Product Lifecycle.
• Submitted SAP Security Requests (SSRs) to add/remove roles and permissions.
• Designed GPDM PowerPoints, Quick Reference Guides, and training materials.
• Maintained compliance training records in the Learning Management System (LMS).
• Provided technical assistance as needed for SAP (PLM) related workflow.
• Supported activities for SAP system integration(s). Talent Acquisition Specialist 03/2013 to 10/2017 Welch Allyn (Acquired by Hillrom) - NY Professional Recruiter Certification (PRC) – AIRS Certification ID: 52783535 Certified Diversity and Inclusion Recruiter (CDR) – AIRS Certification ID: 52872515
• Facilitated sourcing and retaining talent to enhance, growth and development of Welch Allyn/Hillrom's diverse workforce.
• Created, revised, and posted Job Descriptions on internal and external Job Boards.
• Utilized Recruiting platforms such as LinkedIn, Indeed, SuccessFactors to sources candidates.
• Supported full recruitment life cycle; sourcing candidates, coordinating interviews, generating candidate offer letters and onboarding process.
• Globally recruited for: QA/RA, HR, RD, Software. Engineers, ERP/SAP, Field Service, additional corporate roles
(from entry level to Sr. Mid Manager level)
• Facilitated Background Check, drug screen and new hire paperwork.
• Performed system administrator tasks to maintain Applicant Tracking Systems (People Fluent and Taleo).
• Collaborated with stakeholders to create guidelines for Hillrom's Employee Referral Program.
• Created metrics to track critical Key Process Indicators (KPIs) focused on: o Job Posting to Onboarding of candidate (full recruitment cycle), o Employee referrals and Internal transition,
o Candidate Sourcing information,
o Process improvement initiatives.
Global Audit Specialist 01/2011 to 03/2013 Welch Allyn (Acquired by Hillrom) - NY
• Conducted global internal audits per CFR 21 Part 820, ISO 13485; MDD; CMDR and JPAL regulations.
• Developed and analyzed metrics (Key Performance Indicators) for internal global audits.
• Collaborated with key Welch Allyn global site representatives to resolve internal audit findings.
• Served as a regulatory subject matter expert or scribe for FDA, DQS and other external regulatory audits.
• Wrote procedures and work instructions to streamline and harmonize processes and internal audit guidelines.
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