General Manager Sales Associate

Lakiesha Laney *** Parker Ave.

Charlotte, NC ****6

980-***-****

***********@*****.***

OBJECTIVE Dedicated and experienced professional seeking a challenging position, leveraging expertise in receptionist duties, certified technical skills, sales, and management to contribute to the success of the team.

PROFESSIONA

L EXPERIENCE

Jan2015-

present

Sales Associate, Americas Best

- Engaged customers to identify their eyewear needs, providing expert guidance on product selection.

- Achieved and surpassed sales goals through effective communication and product knowledge.

- Built lasting customer relationships, resulting in repeat business. Feb 2021-

Jan 2023

General Manager, Americas Best

- Successfully led and managed daily operations, ensuring optimal customer service and satisfaction.

- Implemented strategic initiatives resulting in increased sales and profitability.

- Oversaw staff training and development, fostering a positive and productive work environment.

Dec 2019-

Jul 2021

Assistant Manager, Americas Best

- Provided crucial support to the general manager in executing business strategies.

- Demonstrated leadership in managing staff, resolving customer concerns, and maintaining operational efficiency.

- Contributed to achieving and exceeding sales targets. Jun 2021-

Mar 2012

Certified Technician, Americas Best

- Utilized technical expertise to perform precise eyewear measurements and adjustments.

- Ensured the accurate fabrication and fitting of lenses, meeting high-quality standards.

- Collaborated with optometrists to deliver exceptional eyecare services.

Receptionist, Americas Best

- Managed front desk operations, including scheduling appointments and handling customer inquiries.

- Maintained a welcoming and organized reception area, creating a positive first impression for customers.

- Handled administrative tasks with efficiency and attention to detail.

SKILLS &

ABILITIES

- Excellent interpersonal and communication skills

- Proficient in customer relationship management

- Certified technical skills in eyewear fabrication and adjustments

- Strong leadership and team management abilities

- Detail-oriented with exceptional organizational skills

Contact this candidate