Human Resources Employee Relations

Marva M. Beard

Maricopa, AZ

602-***-**** **********@*****.*** linkedin.com/in/marva-beard

Professional Profile

Employee Relations, Human Resources

Seasoned human resources professional with over 20 years of experience and a comprehensive understanding of employee relations and conflict resolution. Master of Science in Professional Human Resources Management as well as a PHR certification in the field. Excel at conducting thorough investigations and providing actionable guidance to mitigate risks. Adept communication skills for coaching managers, delivering training sessions, and serving as a trusted advisor on complex HR issues. Expertise in interpreting state and federal employment laws. Subject matter expert providing leadership and direction to HR professionals. Strong foundation in clerical and administrative tasks, complemented by proficiency in various software applications, meticulous record-keeping, and efficient HR processes. Commitment to upholding company values and fostering a positive workplace culture with dedication to driving impactful HR outcomes.

Work Experience

BRYTEN REAL ESTATE PARTNERS, Phoenix, AZ 03/2024 – 02/2025

Employee Relations Specialist

Developed and implemented employee relations programs and strategies to ensure employee compliance.

Resolved complex employee concerns and complaints regarding work-related issues.

Conducted 7-10 investigations weekly to uncover allegations of inappropriate employee behavior.

Provided counseling and advice to employees regarding their employment issues.

Identified legal risks and ensured compliance with laws and regulations relating to employee relations.

Provided advice and guidance to management on employee company policies and procedures to ensure compliance.

Provided training for managers and employees on a variety of workplace issues when there is a need.

Developed, revised, and implemented HR policies and procedures.

Monitored trends in employee behavior and attitudes to predict potential issues.

Coordinated and supported the Performance Improvement Plan to assist managers with the disciplinary process of their teams.

Provided support for the Worker’s Compensation with all workplace injuries.

SANTANDER CONSUMER USA, Mesa, AZ 10/2018 – 03/2024

Employee Relations, Consultant

Conducted 5-6 investigations weekly, providing guidance to mitigate risk and foster effective conflict resolution.

Ensured robust and equitable employee relations outcomes by providing talking points, templates, coaching, guidance, and advice to managers.

Developed and conducted organizational training for more than 1,100 leaders, managers, employees, talent partners, and other key stakeholders.

Subject matter expert in employee relations and provided best practices, leadership, and direction to other employee relations consultants.

Role model, ambassador, and teacher of company values, vision, and standards of conduct. Counseled and supported leaders and employees and recommended effective actions that led to the desired culture.

Interpreted policies and procedures, incorporating knowledge of state and federal employment laws, i.e., Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and Equal Employment Opportunity (EEO), providing resolutions to complex employee relations issues.

Interpreted policies for Workers Compensation including pre-hire and post-accident required screenings.

Completed Unemployment Insurance claims and attended court hearings when they were scheduled.

Responded to employees regarding their benefits, PTO and other inquiries.

CITY OF PHOENIX, Phoenix, AZ 04/2015 – 09/2018

Senior Human Resources Analyst

Created and maintained clerical, statistical, personnel, and payroll records.

Ensured data on human resources forms adhered to personnel and payroll rules and practices.

Processed human resources forms such as leave slips, pay exceptions, and human resources data change forms in a timely manner for biweekly payroll.

Used software applications for word processing, spreadsheets, database creation and maintenance, information storage and retrieval, electronic file management, and related tasks.

Ensured performance reviews were received in a timely manner from managers and supervisors by preparing and maintaining records of performance review notifications.

Managed the Benefits portfolio which includes, FMLA, ADA, STD, LTD Bereavement, PTO, PST and other leaves.

Created and maintained a tracker to assure eligibility for leave requests and entering hours used.

Ensured each department was updated on any Workers comp claims, FMLA, ADA and any other leaves.

Handled FMLA and ADA for 4,000 team members.

Experience with HRIS systems such as Workday, People Soft and Paycom.

Additional Work Experience

VIP SOLUTIONS, Houston, TX 10/2007 – 03/2015

Human Resources Manager

Demonstrated superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Interpreted and explained Administrative Regulations, Personnel Rules, federal laws, policies and procedures to department management and employees.

Developed and administered departmental human resources procedures consistent with Human Resources Department policies.

Established and recommended consistent disciplinary policies and procedures.

Monitored, recommended, and reviewed disciplinary and termination processes and procedures.

Advised and served as a coach to employees and department management on employee grievances.

Supervised department training and payroll activities.

Acted as a field department human resources liaison and worked with Employment Services in the development or recruitment and testing processes, and periodically reviewed departmental specific classification specifications and coordinated job audits for classification and compensation studies

Developed and monitored interview processes.

Explored appropriate reasonable accommodations for disabled applicants and employees.

Prepared annual Affirmative Action Plan and progress reports and serves as Equal Opportunity Department Liaison.

Reviewed the results of pre-employment drug screens and background checks.

Education

Master of Science, Human Resources Management, Walden University, Minneapolis, MN (2015)

Maintained a 3.8 GPA.

Bachelor of Science, Human Resources Management, Walden University, Minneapolis, MN (2013)

Maintained a 3.7 GPA

Professional Development

Professional Human Resources Certification (PHR), HR Certification Institute (HRCI) (2024)

Contact this candidate