Administrative Assistant Customer Service
Resume:
RYAN FAHRENKAMP
SKILLS
• Skilled Planning & Trainer
• Microsoft Office Suite
• Personable and Customer Oriented
• Time Management
• Critical Thinking
• Strong Problem Solver
• Office Management
Skilled Written and Verbal
Communicator
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• Learn and Adapt Quickly
• Self-Motivated
EDUCATION
Bachelor of Arts And Sciences in
Education
Miami University, Oxford, OH
GOALS
To secure a position to contribute to
the growth and success of a company
or organization.
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Expand my own knowledge and skill
set through a challenging and
rewarding work experience.
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Dedicated administrative professional with successful experience in fast- paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working independently. WORK HISTORY
December 2023 - May 2024
Remote Document Processor Jula, Inc, Poland, Europe September 2012 - August 2020
Administrative Assistant FCI Elkton, Lisbon, OH
September 1995 - May 2012
School District Educator Lakota Local Schools, West Chester, OH January 1986 - January 2000
Instructor American Red Cross, Hamilton, OH
Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
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Handled escalated customer concerns with professionalism and diplomacy, often resolving issues satisfactorily without further intervention from higherups.
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Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
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Streamlined workflow for faster document processing, leading to improved productivity and time management.
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Filing, billing, records and reports, payroll, inventory, inspection reports and recycling orders.
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Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
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Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
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• Maintained in office and onsite payroll hours for up to 20 employees.
• Sustained OSHA and EPA Compliance requirements.
Professional Development Instructor and Coordinator in Literacy and Technology across the District
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Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
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Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
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• Worked daily with up to 30 students, including those with special needs
• CPR, First Aid, Health and Safety, Lifeguarding. Promoted positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
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• Promoted classroom safety, collaboration, and best practices. CONTACT
Cincinnati, OH 45255
**********@*****.***
May 1986 - September 1996
Manager of Operations Lakota Hills Swim Club, West Chester, OH Instructed 10-20 participants during class to educate in CPR, First Aid and lifesaving skills.
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Staff Certifications, Payroll, Daily Operations Management, Record Keeping, Stock Management, Maintenance.
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Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
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Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
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• Managed 10-12 lifeguards and swimming instructors.
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