Customer Service Team Member
Resume:
HICHAM SANAA
OBJECTIVES
To join an organization where I can employ my skills and expertise and
attain a high level of performance. I have the right attitude to indisputably perform competently in any field of assignment that would be given to me and ability to work well with others.
WORK EXPERIENCE
WAITER 1 Year
Social House, Dubai Mall, Dubai, UAE
Take orders from customers and input them into the POS system
Ensure accuracy of orders and communicate any special requests to the kitchen
Serve food and drinks to customers in a timely and efficient manner
Check on customers throughout their meal to ensure satisfaction
Clear tables and reset them for the next customer
Handle cash and credit card transactions and make change accurately
Assist with opening and closing duties as needed TEAM MEMBER 5 Years
Pizza Hut (Kuwait Food Company Americana), Ajman Corniche, UAE
Ensuring every customer receives exceptional customer service at all times.
Maximizing sales opportunities by suggestively selling according to customer needs.
Accurately taking orders, ensuring food and drinks are delivered to our customers on time.
Preparing and presenting all food to brand standards.
Ensuring that all products are within shelf lives and maintain correct storage conditions for all food as per brand standards.
Health and Safety/Food hygiene regulations are adhered to. PROFESSIONAL SKILLS
Strong surveillance skills
Excellent communication skills
Pays attention to detail
Comfortable in confrontational situations
Possesses the physical abilities and resilience to protect themselves as well as the establishment and patrons
Has a strong sense of justice
Strong interviewing skills
DECLARATION
I hereby confirm the above information given is true and correct to the best of my knowledge.
CONTACT
*************@*****.***
Al Satwa, Dubai, UAE
PERSONAL DETAILS
Date of Birth : 09/05/1987
Nationality : Morocco
Religion : Muslim
Sex : Male
Civil Status : Single
Passport No : WS7370796
Expiry : 18/10/2028
Visa Status : Visit Visa
Languages : English, Arabic &
French
EDUCATION
DIPLOMA IN SECURITY SERVICE
Morocco, 2020 - 2022
HOTEL MANAGEMENT
High School Diploma
(Undergraduate)
HIGHLIGHTS
Strong decision maker
Service-focused
Interpersonal Skills.
Critical Thinking.
Public Speaking.
Teamwork Skills.
Communication.
Flexibility & Adaptability.
Contact this candidate