Management
Resume:
Ethel Pardue
Indianapolis, IN *****
****************@***********.***
I am a highly skilled professional with experience in Environmental Services. I also have experienced in developing business partnerships by utilizing effective contract negotiations, project management, and customer service skills. Proficient in working with collective bargaining and very diverse work groups. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Environmental Services
IU Methodist - Indianapolis, IN
September 2018 to August 2020
• Planned & Organized the delivery of products/services to selected organizations
• Collaborated with administrators to establish a partnership and customer service skills
• Establish work standards and work flow.
• Maintain a high level of CAPH Scores 80% goal
• 45 associates 2 Hospitals and a Hospice Center
Director of Environmental Services
Wishard Health Services - Indianapolis, IN
April 2006 to August 2014
• Manage and coordinate activities of a Staff of 150 Employees to clean 1.6 million square feet as well as 17 Outside Patient Clinics that are cleaned by contractors
• Provide managerial leadership and direct the selection, supervision and evaluation of departmental staff
• Ensure adequacy of employee training and development meets current demands
• Plan, direct, organize and implement goals, strategies and programs for the department
• Direct Staff who supervise environmental service programs according to established policies and procedures to ensure the highest standards of cleanliness meet licensure and accreditation requirements
• Collaborate with Executive Staff and Hospital Administrators
• Uphold & promote the Organization's values and philosophy relating particularly to ethics, morality, integrity and Code of Conduct
• Implemented Recycle Program that provides rebates back to the Hospital
• Negotiate contracts with private contractors
• Participate in and ensure all mandatory in-service education/training is completed as required
• Maintain and enhance the customer experience and keeps HCAHPS scores within the goals
• Develop and manage operating budgets and control expenditures
• Maintain regulatory compliance with avoidance of tags and citing for violations
• Manage the removal of biomedical waste
• Participate in infection control, quality assurance and health and safety programs
• Ensure that the department adheres to the legal, safety, health, fire and sanitation codes Manager of Environmental Service and Laundry
Wishard Health Services - Indianapolis, IN
January 2001 to March 2006
• Planned & Organized the delivery of products/services to selected organizations
• Collaborated with administrators to establish a partnership
• Establish work standards and work flow.
• Coordinated housekeeping operations with other departments
• Ensured accuracy and timeliness of financial data
• Organized roll-out of training programs.
• Determined need analysis through feedback, measurements and evaluation processes.
• Maintained inventory of supplies and equipment and prepared reports for the same
• Responsible for the purchase of new supplies and equipment
• Maintained a homelike environment for the residents
• Prepared scheduling for all staff
Director of Environmental Services
Health Care Services Group - Indianapolis, IN
January 1998 to January 2001
Area Manager
• Planned & Organized the delivery of products/services to selected organizations
• Collaborated with administrators to establish a partnership
• Establish work standards and work flow.
• Coordinated housekeeping operations with other departments
• Ensured accuracy and timeliness of financial data Education
High school or equivalent
Skills
• Hospital (10+ years)
• Housekeeping Supervisor (10+ years)
• Leadership Experience (10+ years)
• Housekeeping Management (10+ years)
• English (10+ years)
• Environmental Services
• Pest Control (5 years)
• Strategic Planning
• Project Planning
• Infection Control Training
• Hospice Care (3 years)
• Floor Care
• Laundry
• Project Management
• Contract Negotiation
• Budgeting
• Pest Control
• Customer service
• Medical terminology
• Leadership
• Sales
Assessments
Work Style: Reliability — Completed
March 2020
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Direct & Indirect Managing • Process Streamlining • Budgeting
• Project Planning • Strategic Planning • Customer Satisfaction
• Process Implementation • Regulatory Compliance • Regulated Medical Waste
• Inventory Control • Policy Execution Pest Control Certified
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