CERTIFICATIONS
CONTACT
SKILLS
LANGUAGES
*****.********@*****.***
Subdivision Mandaluyong
City
N/A
Highest Performance for
the whole TLC duration.
PTG: 98.52
SAVE MASTER { 0
cancels/100 } CLASS
SALUTATORIAN
Overall score of 106.68%
from TLC to TCC
FFH CARE - SHS CXSS
BEST AGENT { For
achieving 3.75 score for
the month of February }
Sales
Multitasking
Flexible
Hardworking
Problem Solving
Teamwork
English (Fluent)
Tagalog
Bisaya
BASAS RONALD
WORK EXPERIENCE
EDUCATION
PROFILE
Experienced and detail-oriented professional with over 3 yrs and 3 month of extensive experience in delivering exceptional customer service. Skilled and handling both inbound and outbound calls, proactive in collecting the full balance from customers in a positive and effective manner. Committed to providing top-notch service, strives to ensure customer satisfaction while maintaining a professional and friendly approach. 2023- 2025 - PRESENT
TELUS Digital Philippines
Customer Sales Representative
Market Market Shopping Mall In Taguig, Philippines ALORICA / T-MOBILE 2022 - 2023
Customer Representative
Globe Telecom 2019-2022
Taguig City, Philippines
Personal Assistant -
Contact : Krisca Tadena 091********
Sales and customer support
Produce a Good calls to increase the metrics
Collecting the full balance of the customer
Take more calls to get sales and to be efficient
Reference: Jonathan Joseph Mesa 096********
Take more calls to lower the CRT and to be efficient Produce a Good calls to increase the metrics
Upselling product
Contact : Alysa Briigado 091********
OPS Store 2014-2016
Working Students / Store Attendant
Brgy. Namayan Mandaluyong City
Contact: Odessa P. Segovia
Hotel And Restaurant Services 2015-2017
GATEWAYS INSTITUTE SCIENCE AND
TECHNOLOGY
Rito Monte De Ramos Memorial Nahong 2011-2014
National High School