Customer Service Animal Care

Le’Tasia Kemp

Aspiring future vet technician, currently enhancing skills in veterinary practices while pursuing an academic path in the eld. Proven ability in managing animal care, streamlining clinic operations, and providing excellent customer service, re ecting strong organizational and veterinary technician skills. Eager to apply a compassionate approach and a detail-oriented mindset to a dynamic team, aiming to improve animal welfare and client satisfaction!

910 Cypress Station Dr Houston, TX 77090 832-***-**** ************@*****.*** Work Experience Friendship Animal Hospital — Vet Tech Assistant Hounds Lounge — Yard Attendant

Village Vet Clinic — Receptionist

10/2023 to 05/2023, Houston, TX

Managing animal care protocols, accurate vitals monitoring and animal handling to ensure safety of patients and colleagues. Scheduling for patient and client appointments, with also displaying customer service for enhancing clinic ef ciency and customer satisfaction.

Assist on surgical procedures, providing critical support before anesthesia and recovery after.

05/2023 to 10/2023, Little Rock, Ar

Ensured optical care and feeding schedules for boarded and daycare animals.

Making sure play yard, and animal is secured, safe and cleaned for optimized supervision.

Providing compassionate overnight stay, ensuring safe and calm environment.

01/2023 to 06/2023, Houston, TX

Scheduled patient and client appointments, while ensuring smooth client interactions and support.

Providing customer support for prescriptions orders improving patient service quality’s

Ef ciently managed front desk operations to ensure great work ow and client satisfaction.

Education Elsik Highschool

Skills

References

08/2018 to 06/2020

Vitals

Ensuring correct and rabid vitals to ensure a speedy layover for the doctor Surgery recovery

Kennel cleaning/maintenece

Reception

Taking calls and scheduling appointments for doctors and techs Boarding

Bathing

Completing a full all over bath for skin allergies/ cosmetic endeavors Handling

Making sure an patient is secure for themselves and the doctor for exams Beth Edson

Email: ****@*****************.***

Phone number: 713-***-****

Rebecca Ferguson

Email: *******.**********@*****.***

Phone number: 281-***-****

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