Customer Service Patient Care
Resume:
Doretha Vaughan
Schedule Coordinator
Burlington, NC 27217
**********@*****.***
To pursue employment that offers challenging and worthy objectives in patient care as well as opportunities for professional growth.
Willing to relocate to: Burlington, NC
Authorized to work in the US for any employer
Work Experience
Schedule Coordinator
PRMO - Durham, NC
August 2016 to February 2017
* Schedule Appointments for Patients
* Perform Administrative Duties
* Provide Excellent Customer Service
Communication Center Operator
Duke Regional Hospital - Durham, NC
February 2000 to August 2016
* Dispatch and Document Data to Information Health System
* Emergency Code for First Responders
* Provide Administrative Duties including Conference Calls, Assisting Patients/Families Assistant Manager
R & G Transportation - Durham, NC
1995 to 2000
* Overseeing 15 Drivers, 6 Dispatchers, 12 Customer Service Specialists
* Provide Transportation In/Out of State
* Coordinate Weekly Schedules
* Secured Contracts with Corporate Companies
Greet Patients, Visitors, and Staff
Patient Information Center - Durham, NC
1984 to 1998
* Answer Phones
* Provide Location Assistance for Patients and Visitors Education
Business Management and Health Management
Miller Motte College
2010 to 2012
Hillside High School
1977 to 1980
Skills
• Transportation Management
• Business Management
• Medical Scheduling
• Front desk
• Customer service
• Cash handling
• Hospitality
• Marketing
• Typing
• Hospital experience
• Clerical experience
• Windows
• Computer skills
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Medical office experience
• Microsoft Access
• Microsoft Outlook
• Medical billing
Certifications and Licenses
Driver's License
Contact this candidate