Research Analyst Market
Resume:
Contact
Address:
**** ********* ***** **, *******, TX 77083
***** ****** ***** **, ******** TX 77407
Contact Number:
***********@*****.***
**********@*****.***
Personal
Father’s Name
Shamsuddin Masanieya
Date of Birth
Feb,21, 1986
Nationality
Pakistan
Marital Status
Single
Residence Status
US Permanent Residence
SSN:
Yes
Typing Speed
35-40 wpm
Languages
English
Urdu
Gujarati
Hindi
Skills
oInternal audit
oFinancial Accounting
oCustomer service
oResearch Methodology
oTeaching
oFinancial Reporting
oStore/grocery/ shift supervisor management, etc.
Shahid Masanieya
M.B.A
Career Objectives:
To groom my career in a dynamic environment at a leading organization that provides opportunities for career development.
Academic Qualifications
DEGREE
INSTITUTE GRADES
SPECIALIZATION
YEAR
M.B.A.
Iqra University CGPA 3.18
Finance
2010-2014
B.COM
The University of Karachi 2nd division
Commerce
2007-2009
AAS
Lone Star College TX CGPA 3.944
Biology Health care
2020-2022
Computer Knowledge Other skills:
MSOFFICE (Word, Excel, Outlook & PowerPoint), SAP (Business One) & CRM, Computerized Accounting course (Peach Tree & Quick Book).
SPSS & E-Views (Research software), Internet/E-mail. /zoom/five9/skype
Food Processing, Production and food manufacturing, Food safety quality control in manufacturing industry.
Experience in guest service, Retail sales, Inventory management, guest shopping pattern, Pricing and promotional strategies, skills in recruitment, selection and managing the team talents on required task.
Driving store sales, creating guest focus culture, managing schedules for purchasing, pricing strategies, planning merchandising, team building, and coaching.
Reports & Projects
Research Report on “Determinants of fiscal policy and possibilities of same fiscal policy at SAARC countries”.
Re-launched a new Product “Tapal Iced Tea” (Lemon and Pineapple Flavor).
Term Report on Understanding the Art of Interviewing Skills.
Term Report on the Effect of inflation rate on consumer purchasing power.
Term Report on the Impact of Poverty and Inflation in Pakistan.
Professional Experience Summary:
My professional background spans more than 15 years during which I have been a part of reputed organizations. My Last designation in 105 Food Mart was Assistant store manager. I am interested in permanent full-time employment in Customer service and Retail management field that can help me with advance growth opportunities in my professional career.
105 Food Mart Sour Lake TX ( Nov 2019 – Mar 2025)
Designation: Assistant Manager (Retail Store)
Report To: Store Owner
Manage transactions with customers using cash registers for grocery and deli restaurants.
Keep food place clean and food should be healthy check frozen temperature work as required.
Sales Auto parts and vehicle oils to customers and gives right information in case customer need help to use right product.
Cross-sell products and introduce new ones, resolve customer complaints and provide relevant information, greet customers when entering or leaving the store.
Handled merchandise returns and exchanges, built long-term customer and vendor relationships.
Recommended, selected, and ordered inventory based on customer requests, Interviewed, hired, and trained employees on duties, company policies & and customer service.
Maintain employee profile and make payroll staff salaries accounts.
Led staff with strong interpersonal communication, and development, empowering team members.
United Rags Recycler LLC (Nov 2016 – Sep 2019)
Designation: Market research analyst
Report To: Vice President.
Collect data on consumers, competitors, and marketplace information into actionable items, reports, and presentations.
Understand business objectives and design surveys to discover prospective customers’ preferences.
Compile and analyze statistical data using modern and traditional methods to collect it.
Perform valid and reliable market research SWOT analysis.
Interpret data, formulate reports, and make recommendations.
Use online market research and catalog findings in databases.
Provide competitive analysis on various companies’ market offerings, and identify market trends, pricing/business models, sales, and methods of operation.
Evaluate program methodology and key data to ensure that data on the releases are accurate, and the angle of the release is correct.
Pearl Confectionery (Pvt) Ltd (Jan 2012 – Jul 2016)
Designation: Quality control Internal Audit
Report To: Head of Internal Audit and CEO
Skills: Food production, Manufacturing, & Internal Audit
Audit of weekly Maintenance file of factory expense, Debit & credit Vouchers, finished goods items and fixed assets.
Audit product quality control to monitor all departments from the production of food to the supply chain.
Audit the quality of pieces of machinery safety by monitoring technical staff and reporting to the CEO.
To manage food production and processing and ensure the food quality on a standard level to maintain safety and hygiene of food.
To discuss with team members for production planning, training supervisors for food safety and quality control and safe stocks from defects.
To discuss the cost saving plans for storage stocks in warehouse, production process, and Logistics plans, etc.
Taking feedback from internal staff and supervisor in case of any additional improvement for product safety and quality.
Maintain the policies of process optimizations for all production plants and discuss issues with individual plant managers for maintaining machinery and labor sanitation, improve work efficiency with low-cost production.
Chili Hot & BBQ fast food Restaurant (Mar 2005- Sep 2014)
Designation: Business owner in partnership
To manage and report purchase and sales service invoices and report to business partners.
To maintain P&L report and show monthly profits share to business partners.
Conduct regular team meetings to communicate goals, address concerns, and improve operations.
Monitor labor cost and adjust staff levels to stay in budget.
Conduct regular inspection for hygiene policies, health and safety, maintain kitchen and dining areas maintain cleanliness standard.
Collaborate with chefs and kitchen staff for food order, quality inspection, food service consistency, and handle conflict in a timely manner.
Maintain strong relation with vendor for order availability and friendly dealing for best low price product purchase with standard quality materials.
Train and motivate staff to give valuable customer service with a welcome smile and serve the food like your family people.
To plan all new events to raise sales with new pricing and promotion as per market requirements.
Pearl Confectionery (Pvt) Ltd (July 2008 – Dec 2011)
Designation: Accountant
Report To: Asst. & Deputy Manager
Checked & Submitted Monthly W.H. Tax Deduction.
Prepare Daily Cash and Bank Position.
Prepare a report for Accounts payable and receivable accounts
Deduction of Advances/Loans to Employees and Parties.
Maintained Prepaid Accounts and funds at various Offices.
Maintained income tax Ledger Account.
Worked on Fixed Assets (Register) & Detail of addition & deletion of Fixed Assets.
Monthly purchasing report of food stock items like Sugar, food color/flavor, flour, etc.
Pearl Confectionery (Pvt) Ltd ( Jan 2008 – Jun 2008)
Designation: Intern at the Finance department
Report To: Senior Accountant
Record Sales Invoices & Purchase Invoices.
Record and confirm incoming payments and outgoing payments.
Prepare Weekly Customer & Vendors Aging Report.
To Confirm Daily Customer Remittances Through Online Banking Phone Calls.
Maintain Daily Paid and Receipt Vouchers.
Dealing With Sales Coordinators for The Follow-Up of Daily Remittances and Billing Matters.
Maintain Daily Cheque Book Management and Counter Book.
Record daily release of payment from the factory and daily cheque making.
EFU Life Insurance Healthcare (June 2005 - March 2008)
Designation: Insurance claim agent
Report To: Branch Manager
To Record Client inquiries and provide knowledge to save from fraud and claim policy before purchase.
To resolve the financial matters of Life and health insurance policies and build trust for secure investment.
Communicate with clients through chats, Inbound and outbound calls, and emails, and manage sales cycle plans if the case is challenging and highlights fraud inquiries and reporting to upper management.
To report the health care professions with fast contact for patient care claim services like Physicians' clinics, billing costs, and medical stores.
Train the fresh call center staff for customer services, network usage, and technical problem-solving.
To record and organize all claim issues and denial cases in systematic order and avoid repeating errors in calls, messages, and emails in case the same problems come from the same clients.
To navigate with clients and ask for claims advisory/ denial services that still need help or plan to change policies that make their lives stress-free.
Certification
CPR AHA BLS American Heart Association: Certificate number: IMP236LJ39V5
Texas Borad Pharmacy Technician Trainee: License # 362794, Type: Technician trainee
Extra-Curricular Activities & Seasonal jobs
Member, Aga Khan Social Welfare Board for Al Azhar Garden (AKSWAG) (2009-2016).
Member, Al-Amin Corporate Financial Community Bank (2009-2014)
Member, Al-Azhar Garden Khidmat committee Shoes & Water service. (2006-2008)
Member, Admission Department in RISA (2005)
Seasonal salesperson in Al-Noor Electric Home Appliance repair stores in Karachi (2001-2004).
REFERENCES
Kamran Ali Houston Texas (United Rags Recycler LLC) 832-***-****
Aziz Prasla Beaumont Texas (105 Food Mart) 832-***-****
Rafiq Rahim Houston Texas (GHRA) 832-***-****
Contact this candidate