Customer Service A Team
Resume:
To whom it may Concern.
.
Job Application
Dear Sir/Madam
I write this letter to express my interest in the Position that is advertised on the company's website . I would like to join the company and showcase my Skills and also share my experience . I have a national Senior Certificate (Matric) and a Computer Certificate & Experience in customer service and General Work which I have obtained from my previous Employer, I am willing to learn new things and grow within the company and I strongly believe that the company requires someone who's a team player and who is able to perform their duties without any Supervision,a person who is a self starter and I am that person.
I hope you will find that I am qualified for the position you are trying to fill. Please let me know, If I can provide you with any further information on my background and qualifications. I appreciate your taking the time to review my credentials and experience. Sincerely,
Precious Nonkululeko Masinga
Precious
Nonkululeko
Masinga
Consultant
Contact Me
Mobile
************@*****.***
Address
Stand No :2434, Kanyamazane,1214
Nelspruit South Africa
Birth Date
02/Feb/1989
Skills
*Computer skills.
*Customer service.
*Building relationships with clients.
* Cleaning.
*Housekeeping
*Self starter
* Communication & interpersonal
skills.
* Time management.
*Ability to work under pressure.
Summary
Dear Recruiter.
My name is Precious Nonkululeko Masinga I am an ambitious woman with a strong background in retail and customer service, proven expertise in managing customers Accounts, archiving sales targets and delivering exceptional service, successfully assisted customers with Insurance claims and cellphone Contracts, driving significant sales growth committed and responsible for representing the company's Brand by building strong client relationships and exploring new business opportunities. For my academics and achievements, I have obtained a national senior certificate, Office Admin Diploma,driver's licence code C1 and a SHE Representative certificate. Education
2004 - 2004
NOSA College
SHE Representative
Subjects:
*Occupational Health and Safety
*Introduction to SAMTRAC
2009 - 2011
Advanced Technology Training Institute
Office Administration Diploma
Subjects:
Languages
English, Siswati,Sotho
References
Contact Person : Mr Xolani Ntamo
Position. : Assistant Store
manager Contact Number: 082 713
4952
Company. : Edgars
Company. : iStore Premium
Reseller
Contact Person : Ms Noxolo
Mashego
Position. : Assistant Store
manager
Contact Number : 082-*******
Company. : iStore Premium
Reseller
Contract Person : Mr Kobus Van
Rensburg
Position : Former assistant
Store manager
Contract Number : 072-***-****
*Introduction to IT
* Excel
* Pastel
* MS word
*Office Practice
* Business Language
* Help desk
* Telephone Etiquette
* Business management
2002 - 2008
Lekazi Secondary School
Matric Certificate
Subjects:
* English
* Siswati
*Math literacy
*Economics
*Business studies
*Accounting
*Life orientation
Experience
2022 - 2024
iStore Premium Reseller
Sales Consultant
Duties:
* Welcoming Clients.
* Delivering exceptional customer service by engaging with clients and addressing their needs.
* Managing Cash transactions accurately as a reliable Cashier.
* Assisted customers in obtaining Detailed Quotations for various Products.
* Facilitated customer Claims and insurance process& providing comprehensive su pport.
* Guided customers through mobile phone contracts ensuring clarity and satisfaction.
* Executed effective Merchandising strategies to optimise product visibility.
* Maintain the cleanliness of the store environment.
* Achieved impressive sales targets through proactive engagement and customer rapport.
2019 - 2022
Truworths
Beauty Consultant
Duties:
* Oversaw the receiving, dispatching and unpacking of stock ensuring inventory accuracy.
* Handled administrative tasks effectively, contributing to smooth operations.
* Provided expert assistance to customers in selecting skincare and makeup.
* Supported customers with opening new accounts enhancing their shopping experience.
* Implemented visual Merchandising changes to attract customers and boost sales.
* Championed promotional campaigns to drive sales.
* Conducted canvassing to identify potential customers and broaden customers reach.
* Performed stock takes to maintain accurate inventory level .
* Engaged in telesales,promoting products and services to potential clients.
* Introduced new products to customers enhancing product knowledge.
* Carried out daily Hazard Counts.
* Achieved notable sales performance through strategic customer interactions.
2013 - 2019
Edgars
Shop Assistant
Duties:
* Served as a fitting Room Attendant providing assistance and ensuring customer comfort .
*Acted as a floor assistant, guiding customers and enhancing their shopping experience.
* Managed cash transactions effectively as a cashier ensuring customer satisfaction.
*Maintained a clean and organised environment through diligent housekeeping and cleaning.
Projects
None
Contact this candidate