Performance Management Instructional Design

*** *.**** ******, *** **S, New, York, NY *****

*******@*****.*** / +1-415-***-****

A passionate and skilled professional, with over 20 years of experience delivering leadership, organizational and talent development strategies, and programs. I have a proven track record of building and managing effective teams, enhancing employee and organizational performance, and fostering cultures of inclusion and high performance,

Professional Experience

AVP- Human Capital, Global Assignments and Culture, USSA INTERNATIONAL LLC New York, NY

April 2024 – Present

Assistant Vice President for the USSA Human Capital Team, leading the design and implementation of Global Talent Mobility and Learning / Talent Development programs for the Financial Services Consultancy startup of the public investment fund of the Kingdom of Saudi Arabia (PIF)

• Assessing company-wide developmental needs.

• Driving initiatives to identify and deliver learning solutions.

• Designing the implementation of effective tools and programs that enhance, manage, and recognize performance.

• Manage Global Assignments and Development Driven Secondment Programs

Senior Manager, HR Strategy, Learning & Development, Kaiser Permanente, Oakland, CA

November 2017 – April 2024

Kaiser Permanente is an integrated managed health care organization founded in 1945. Servicing 12.2 million health plan members, with 217,415 employees, 22,914 physicians, 39 medical centers, 695 medical offices, and $4 billion in net income on $79.7 billion in operating revenues.

• Lead and direct the implementation and ongoing management of leadership

development programs.

• Manage the Leadership Development & Learning Team

• Manage the process for needs assessment,

• Lead curriculum design, development, and implementation of Career Pathing programs.

• Provide management oversight for conducting gap analysis, consultation,

assessment and identifying strategies to develop sustainable leadership

across the organization.

UK Learning and Development Lead, The Adaptavist Group, London, UK

March 2017 – November 2017

Established in 2005, Adaptavist is a London-headquartered IT services company providing premium professional services, support, hosting, and licensed products to a wide range of national and international clients including over half of the Fortune 500 companies.

Duties:

Interim Role, serving as the internal facing learning and development resource for the organization. Responsible for the full learning life cycle of professional development programs for Adaptavist staff across all levels of the company. In addition, providing on demand support for client-facing training operations. Including learning assessment, design and delivery and evaluation and continuous improvement.

Learning & Organizational Development Consultant, Multiple Clients, London, UK

June 2015 – March 2017

Contract Learning and Organizational Development consultant. Focused on EEO/Workforce Diversity, HR Strategy New Employee Orientation/Induction programs. & Leadership Development.

Role: LEARNING AND DEVELOPMENT MANAGER - EMEA

Client: Korn Ferry Futurestep, London UK.

Duration: May 2016- Dec. 2016

Korn/Ferry International Futurestep Inc. provides human resources services. The Company offers recruitment process outsourcing, project recruitment, and consulting services.

• Designed, implemented, and facilitated the RPO Boot Camp for new recruiters.

• Led Talent Development Programs across EMEA

• Managed L&D Consultants in Multiple European locations.

• Facilitated Career Pathing programs for people managers

• Supported Internal Workforce Development Planning

Role: AGM - LEARNING & DEVELOPMENT MANAGER

Client: International SOS, London UK.

Duration: Dec 2015 – May 2016

International SOS is the world's largest medical and travel security services firm, which counts nearly two-thirds of the Fortune Global 500 companies as clients and take around 5 million assistance calls every year.

• Capability and skills assessment

• Organizational capability strategy, planning and business case development

• Design of learning solutions

• Leadership Development

• Supplier Management

• Redesign of Employee Induction and On-boarding

Role: LEARNING ACADEMY MANAGER

Client: Royal Bank of Scotland, London, UK

Duration: Jun 2015 – Jan 2016

Interim Role, leading a talented and creative team of designers and consultants in development of bank wide capability building for enhancing the RBS Customer Experience.

• Designed and Launched the Bank’s first internal professional consulting skills curriculum.

• Managed a team of Learning Consultants and Instructional Designers

• Served as an SME for Organization wide Leadership Development Programs Specializing in learning HR process improvement.

Director, Global Learning Program Office - HSBC, London, United Kingdom

January 2014 – February 2015

GP Strategies Corp. is a global performance improvement provider of sales and technical training, E-learning solutions, management consulting and engineering services headquartered in Columbia, Maryland.

As leader of the Global Learning PMO, I was responsible for the creation and initial management of the Program/Project Management function for the global outsourcing of all Learning & Development programs for HSBC.

• Hired, Trained and Supervised a global team of 12 Performance Consultants

• Held budget approval authority, ensured critical issues were managed and communicated.

• Provided Instructional Design services for learning solutions (e-learning, instructor-led training, blended solutions)

• Developed and took control of commercial tasking and pricing for both GPSL and its customers.

• Hired and managed support staff globally, provided objectives, staff development and employee feedback.

• Maintained and improved the quality and consistency of Learning Programs globally.

• Lead the compliance and governance elements of the analysis, design, and development of multi - channel learning.

• Job task analysis, design, development, evaluation and developing learning plans and objectives.

Head of Learning and Development - Buro Happold Engineering, London, UK

April 2011 – February 2014

Buro Happold is proud to work on some of the most exciting and inspiring engineering projects around the world. Working with many of the world’s most renowned architects and clients,

Provided strategic advice to global business on all Learning and Development matters. Assessed learning needs, designed, and delivered appropriate solutions across all global regions of the practice. Provided leadership to the L&D Staff and led the development and delivery of global leadership development programs, mapped to business objectives and regional needs. Managed a global L&D Budget.

• Led the Global L&D Team of 5 Consultants, Admins and Instructional Designers

• Managed the Global Learning Budget / Managed the Global Learning Management System (LMS)

• Designed and launched Global Learning & Talent Development programs in all 6 international regions

Sr. Learning & Development Consultant, Kaiser Foundation Health Plan, Oakland, CA

January 2005 – April 2011

Developed and coordinated of all training programs including new hire orientation, job content, technology and customer service programs for management and area personnel. Assessed the effectiveness of training programs. Made recommendations for improvements.

• Designed and delivered new and transfer hire employee onboarding programs to over 2000 staff

• Served as HR Advisor to Employee Business Resource Groups (BRG's)

• Kaiser Permanente is an Integrated Health care organization with 167,300 employees, 14,600 physicians, 39 medical centers, 431 medical offices, and $4.3 billion in net income and over $74 billion in operating revenues.

• Duties Assessed and identified training needs Delivered programs and measured learning transfer for programs to enhance individual and team effectiveness.

• Designed and delivered comprehensive leadership, management & supervisory skills development programs at multiple medical centers for both clinical and non-clinical staff, across all levels of the company.

• Designed and personally delivered over 300 workshops and team offsites per year.

Independent Learning & Development Consultant - Multiple Clients, San Francisco Bay Area

March 2003 – June 2005

Contract training consultant. Specializing in HR, process improvement. EEO/Workforce Diversity, Organizational Development, New Employee Orientation/Induction programs. & Employee Relations.

Primary Clients:

• ABE SERVICES, San Francisco, CA Product Implementation Manager (Contract)

• THOMSON FINANCIAL, San Francisco, CA - Client Trainer Associate (Contract)

• San Francisco LGBTQ Pride Celebration & Parade – Volunteer Training Designer (pro-bono)

Professional Development Consultant, ABN AMRO Bank N.V., Chicago, IL

November 1999 – March 2003

:

Developed and facilitated corporate-wide training and professional development programs. Also developed blended web based/classroom-based training solutions. Assisted in EEOC audits and developed customized training solutions. Managed marketing, enrollment, and evaluation and revision of all programs.

HR/ Outplacement Counselor - Challenger, Gray and Christmas, Chicago, IL

April 1998 – November 1999

Conducted training programs, with outplacement clients nationwide. Assess client needs, provide job search referral information & interview training. Assess and rewrite client materials. Conduct extensive weekly and monthly follow up sessions

International Professional Development Consultant - Multiple Clients Seoul, South, Korea

December 1996 – April 1998

Primary Clients:

KFL Professional Development Institute – Business Skills Program Director

• Directed educational programs

• Hired and trained teachers.

• Evaluated curriculum and staff effectiveness.

• Developed enrollment marketing and public relations plans,

• Designed corporate logos and print advertising.

• Planned events with local and international media. (Korea Herald, CNN, etc.)

• Responsible for teacher assignments and payroll.

• Taught basic through advanced Business English and Professional Development courses.

U.S. Embassy, South Korea - Non Combatant Evacuation (NEO) Wardern - Central Korea

Developed and facilitated training and information/orientation programs for NEO (non-combatant evacuation operations) for American, Canadian and EU Nationals in the central region of the Republic of Korea. Served as point- of-contact for embassy information and public affairs. Coordinated civilian participation in NEO training exercises, and coordinated information and referrals with US Military authorities

Director of Marketing and Staff Training - Allen & O'Hara, Inc. Madison WI

July1993- December, 1996

Oversaw all marketing, advertising, and public relations for a full-service student housing/admissions-marketing firm. Designed and placed print, Internet and broadcast ads. Developed marketing strategies and budgets. Wrote speeches and press releases. Conducted annual market and customer service surveys. Developed new and existing sales leads. Managed customer database. Trained national sales staff. Conducted on-site admissions recruitment at IL and WI High Schools for UW and other Big Ten universities.

• Exceeded corporate set leasing/sales goals each year.

• Reduced Tenant turnover in Madison properties by 45% in less than two years.

• Designed in-house staff training program which was copied by competitors

• Reduced student attrition rate by 20% each year over the previous term.

• Completed all marketing efforts under budget each year.

Education & Certifications

Masters, Adult Education, University of Wisconsin-Madison, Madison, Wisconsin

December, 1996

Bachelor of Arts, Mass Communications / Journalism, University of Wisconsin, Milwaukee, Wisconsin

May, 1993

Professional Affiliations / Certifications

• ASTD - American Society for Training & Development

• CPP/OPP- Licensed MBTI Step I & II Practitioner

• KPICC- Kaiser Foundation Institute for Cultural Competence, Master Diversity

Practitioner

Languages

• English (Native Speaker)

• German (Business Fluent)

• French (Basic Proficiency)

Contact Information & Work Authorization:

United States of America – Any Employer (US Citizen) United Kingdom – Any Employer (Perm. UK Resident)

305 E. 40th Street, #11S Flat 4, 25 Tyson Road, Forest Hill

New York, NY, USA, 10016 London, SE23 3AA, United Kingdom

+1-415-***-**** +44-777*-******

LinkedIn Profile: https://www.linkedin.com/in/dpfabie/

Personal Website: http://www.davefabie.com

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