Real Estate Customer Service
Resume:
Tracy Neff
Mount Vernon, WA 98274
*********@*****.***
Personal Information:I am a dedicated worker, committed to good customer service. I possess effective problem-solving and communication skills and thrive in a team environment. I also work well independently. Multitasking and focus on work assignments are also personal attributes. I take pride in my contribution efforts and enjoy knowing that I am adding value to the workplace. Additional Information:
I understand that I will need to walk away from being a real estate agent to work for American Title. I have no issues doing so, as my goal is to have consistent, regular income versus in-consistent income as is the case with being a real-estate agent.
Experience
Real Estate Agent
EXP/Mount Vernon, WA
5/2024 – Present
Job duties include:
Client consultation: meet with clients to understand their needs and preferences for buying or selling properties.
Market analysis: conduct comprehensive market research to provide clients with accurate property valuations and insights.
Property listings: create and manage property listings on various platforms, ensuring all information is accurate and appealing.
Showings: organize and conduct property showings for potential buyers, highlighting key features and benefits.
Negotiate offers and counter offers between buyers and sellers to achieve the best possible terms. Prepare and review contracts and counter offers related to property transactions. Build and maintain relationships with clients, other agents, and industry professionals to foster referrals and partnerships.
Develop and implement marketing strategies to promote properties, utilizing social media, print advertising, and open houses.
Provide customer service throughout the buying and/or selling process, addressing and satisfying any concerns.
Real Estate Agent
Redfin/Skagit County,WA
10/2021 - 12/2023
Job duties included high volume client interaction and negotiations between buyers and sellers. Worked side by side with lenders, inspectors, escrow and title companies. Transaction Coordinator
Redfin/Everett, Washington
8/2018 - 10/2021
Job duties included data entry tasks/multiple simultaneous transactions,inclusive of corresponding processes and procedures.
Ensured the accuracy of paperwork, contracts, transactions, documentation and timelines. Ensured confidentiality while working with individual client information. Professional and effective interactions with various client personalities/dynamics were utilized daily to include
adapting to relationships and process subtleties among multiple agents. Worked side by side with lenders, escrow and title and companies and performed appointment setting tasks. Co-Owner, Oasis Vending/Bellingham, Washington
1/2014 - 1/2017
Job duties included handling and transporting large sums of money. Processed cash transactions and payments and ensured accuracy of cash and machines. Maintained inventory, sales data, and schedules as well as adapting to market trends. Addressed technical issues with the vending machines, resolved customer complaints and adjusted machine stock according to general and individual preferences. Was mindful of expiration dates and various business safety protocols. Education
● Mesa Community College Mesa, Arizona
Diploma
● Edmonds Community College, Lynwood, Washington
Early Childhood Education
References:
● Daria Hayes, Redfin,supervisor, 360-***-****
● Alanah Pereira, Redfin,co-worker,******.*******@******.***
● Brittany Campos,previous client, 619-***-****
● Andrea Lewis,previous co-worker, Progressive Insurance,360-***-**** ******.*****@*******************.***
Contact this candidate