Retail Sales Lead Manager

Sophia

Bermudez

Lead Manager

Objective

Motivated retail sales

professional with proven record

of boosting sales and customer

loyalty through individualized

service. Resourceful individual

skillful in learning customer

needs, directing to desirable

merchandise and upselling to

meet sales quotas. Committed

to strengthening customer

experiences with positivity and

professionalism when

answering requests and

processing sales.

Education

June 2020 Pennfoster Dallas, TX

Contact

Dallas, TX 75240 817-***-****)

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Experience

Sales Lead Manager- Dallas Express

August 2021- March 2023

Balanced and organized cash register by handling cash, counting change and storing coupons. Greeted

customers, helped locate merchandise and suggested suitable options. Used POS system to process sales, returns, online orders and gift card activations.

Approached browsing customers to initiate

conversations to determine buying preferences.

Coordinated restocking of sales floor with current merchandise and accurate signage for current

promotions. Stocked merchandise, clearly labeling items, and arranging according to size or color. Assisted customers with prompt and polite support in-person and via telephone. Replenished sales floor merchandise and organized shelves, racks and bins for optimal

appearance.

Sales Associate- Dallas Forever 21

March 2021- May 2021

Helped customers locate products and checked store system for merchandise at other sites. Answered

customer questions regarding sizing, accessories and proper care for merchandise. Organized racks and

shelves to maintain store visual appeal, engage

customers and promote specific merchandise. Engaged with customers to effectively build rapport and lasting relationships.

Contact this candidate