Brighton, CO *****
************@*****.***
REGAN CUELLAR
PERSONAL
Driven operational excellence leader- proven track record of driving sales growth, improving operational efficiency, and delivering exceptional customer service. Skilled in staff training and development, inventory management, and implementing cost-saving initiatives. Strong leadership abilities with a focus on fostering a positive work environment and building strong relationships with both customers and team members. Adept at collaborating with senior management to develop and execute strategic plans for business growth and success.
SKILLS & ABILITIES
- Proven leadership abilities with a track record of effectively managing teams in both restaurant and store settings
- Strong communication skills, able to effectively convey information to team members, senior management, and customers
- Excellent problem-solving skills, with the ability to think quickly on your feet and make sound decisions under pressure
- Proficient in inventory management, including ordering, tracking, and minimizing waste
- Skilled in staff training and development, able to motivate and inspire team members to excel in their roles
- Knowledgeable about food safety regulations and able to ensure compliance at all times
- Experienced in financial management, including budgeting, forecasting, and analyzing financial reports
- Customer-focused, with a commitment to delivering exceptional service and creating a positive experience for every guest
- Strong organizational skills, able to prioritize tasks, delegate responsibilities, and meet deadlines consistently
- Adaptable and flexible, able to navigate changing circumstances and adjust strategies as needed to achieve goals.
EXPERIENCE
ASSISTANT GENERAL MANAGER, NATURAL GROCERS
August 2022 – July 2023 (leave due to health reasons)
Oversaw day to day operations, scheduling, ordering of goods, receiving of goods, cash handling. Provided direction to staff on task assignments, while maintaining positive work environment
DIRECTOR OF OPERATIONS/MARKETING DIRECTOR, CHICK-FIL-A ARCADIA
November 2013- August 2022
In charge of scheduling, invoicing, payroll, oversee all areas of restaurant on daily basis. Developed Team leaders and Directors to run and operate restaurant.
WORK WITH GOS TEAM, CHICK-FIL-A ARCADIA
November 2013- Grand opening
Worked with Joy McCrea, David Speth on setting up and hiring for grand opening.
SERVICE / CULINARY MANAGER, RED LOBSTER
January 2013-November 2013
I was in charge of staffing, scheduling, inventory, truck orders and control labor.
GENERAL MANAGER, NIMBUS AMERICAN BISTRO & BREWERY
2012-2013
General Manager, oversee all aspects of front and back of the house, hiring, scheduling, training of all staff, bar inventory and ordering. Maintains a clean fast friendly environment for guest, insure all staff is working clean and to code insuring safety of guest and staff. As well as oversee food cost and labor, payroll, and various reports including monthly profit and loss.
FRONT END SUPERVISOR, SAM’S CLUB
November 2009- January 2012
Conducted interviews, scheduling, up sale memberships, made sure cashier lines were short and moved in a fast friendly manor. Maintained budgeted hours for associates in my department.
INSTALLATION DIRECTOR, THE WALL PAPER COMPANY
March 2004-November 2009
Project manager on various nursing home remodels oversaw crews, and scheduled all and anything that had to do with project from electrician to flooring to wallpaper.
EDUCATION
ELDORADO HIGH SCHOOL-1993
High School Diploma
Las Vegas NV.
LE CORDON BLEU SCHOOL OF CULINARY ARTS-2011
Graduate Certificate
Phoenix, AZ
LICENCES/ CERTIFICATES
Chick-fil-a RMD Training Atlanta – March 2014
Chick-fil-a ROE Training Atlanta- March 2014
Chick-fil-a Certified Trainer Program – October 2014
Serve Safe Certification
Employee of the month- Sam’s Club
Associate of the year- Sam’s Club
Arizona Maricopa Food Handlers Card
Arizona Board Liquor Certification
CFA EXPERIENCE /LEADERSHIP
Chick-fil-a Grand Openings
El Paso Texas – GOS Katherine Huppert and Hal McCool
Orem Utah- GOS Katherine Huppert and Joy McCrea
Broken Arrow- GOS Jeremy Stouder and Kelsey Collier
Enburgh CT- GOS Jeremy Stouder and John Pence
Front Of The House Lead
Yuma Arizona-GOS Joseph Ramirez and Aaron Clifford
Monks Corner, SC- GOS Jeremy Stouder, Cattie Sparks and Josh Wynn
Metro Center, Phoenix – GOS Joseph Ramirez and Aaron Clifford
New York City- GOS Kelsy Ryan Chaz Banes
REFERENCES
MATHEW RICHARDSON
Owner/Operator, Chick-fil-a
SCOTT TEAL
Regional Director, Red lobster
GWEN MILLER
General Manager, Natural Grocer