Information Technology Active Directory

HILDA GACHEMI

******@*****.*** ICT Professional *5+ Years of Experience

Professional Summary

Versatile and highly experienced ICT professional with over 15 years of expertise across systems administration, Active Directory, database management, and IT project leadership. Proven track record of delivering secure, scalable, and cost-effective solutions in both public and private sector environments. A results-driven team leader with strong organizational and problem- solving capabilities, adept at aligning IT services with organizational goals. Core Competencies

• Systems & Server Administration

• Active Directory & Domain Services

• Database Management (MS SQL, Web-based DBs)

• Project & Vendor Management

• ICT Policy & Compliance

• SLA / OLA Management

• Cybersecurity (CEH Certified)

• Staff Training & ICT Support

Key Achievements

• Implemented Active Directory and domain services, boosting organizational security and user management.

• Led deployment of application firewalls and enforced ICT security policies at NPSC.

• Automated HR processes to streamline operations and increase efficiency.

• Spearheaded user training initiatives, enhancing IT security awareness and compliance.

• Directed application development projects from planning to maintenance phases. Professional Experience

Senior ICT Officer – Applications Team Lead

National Police Service Commission (Jan 2018 – Present)

• Lead development, deployment, and support of enterprise applications.

• Collaborate with stakeholders to gather requirements and manage ICT budgets.

• Ensure compliance with ICT standards, regulations, and security protocols.

• Oversee system documentation and vendor coordination. Lead ICT Officer

National Accelerated Agricultural Inputs Access Programme, Ministry of Agriculture (Feb 2012 – Dec 2017)

• Advised contractors on system implementation and project-specific ICT policies.

• Managed the Information Management System and supported policy development.

• Established vendor relations and ensured ICT standards were met. ICT Officer III

Ministry of Agriculture (May 2005 – Jan 2012)

• Managed and updated official web platforms.

• Provided basic IT training and support to staff.

• Maintained and troubleshot ICT infrastructure across departments. Education

MSc. Information Systems Technology

United States International University – Africa (2015 – 2017) Bachelor of Information Technology

Kenyatta University (2006 – 2012)

Certifications & Professional Development

• Certified Ethical Hacker (CEH)

• Microsoft Certified System Engineer (MCSE)

• ITIL Foundation Certificate

• Senior Management Course

• Database Systems (Web-based)

Professional Affiliations

• Member, Computer Society of Kenya

• Member, Association of Computing Practitioners of Kenya

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