Security Clearance Data Analytics

ANDREA CLARK

Parkville, MD *****

571-***-**** *******@******.***

Position Applying for: Noblis- Cyber Watch Analyst

Personal Information:

Citizenship: U.S.A. ● SSN: xxx-xx-1234 ● Veteran’s preference: N/A ● Reinstatement eligibility: ELIGIBLE ● Highest Federal grade held: GS-12

Qualifications Summary:

●Active Public Trust Security Clearance Holder

●2+ Years of analytical and management skills with the Internal Revenue Service with a proven track record of analyzing and synthesizing results and presenting the strengths and weaknesses of the organization's internal programs and processes to leadership teams.

●Master of Sociology Fellow at Morgan State University

●Strong analytical and management skills

Academic Education & Honors:

-M.S. (Winter 2024), Morgan State University, Baltimore, MD 21251 Major: Sociology, 3.43 out of 4.00 GPA Cum Laude.

-B.A. May 2022, Morgan State University, Baltimore, MD 21251 Major: Sociology, Certified in Data Analytics, GPA: 3.4 out of 4.00.

-A.S. May 2017, Northern Virginia Community College, Alexandria, VA 22311, Major: Social Sciences.

-Member of the National Honor Society Leadership and Success

-Alpha Kappa Delta Sorority Member April 2022

Employment History:

May 2022 – Present, IRS Cyber Fraud Forensic Analytics and Monitoring

Noblis Contract with the Internal Revenue Service, 5000 Ellin Road Lanham, MD 20706

40 hours/week

●Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.

●Performed routine risk assessments and executed tests of the data processing system to ensure the functioning of data processing activities and security measures.

●Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

●Run computer simulations and programs to assist in the analysis and solution of business problems, such as the development of integrated production and data control and cost analysis systems.

●Coordinate and link sensitive computer systems within the IRS along with other intergovernmental departments to increase compatibility and security so that information can be securely shared and stored.

●Routinely consult with project managers and senior management officials to ensure the scope, relevance, and security of system principles and workflows.

●Define the goals of the system and devise flow charts and diagrams describing the logical operational steps of programs.

●Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.

May 2022 – Present, Research Analyst

Peraton Contract with the Social Security Administration, 6401 Security Blvd, Woodlawn, MD 21207

40 hours/week

●Provided technical and analytical assistance to senior management officials for project-related reports, manuscripts, and presentations to promote accuracy and integrity based on operational policies and procedures.

●Acted as an analyst advisor with the responsibility of overseeing and providing regulatory guidance to team members, project leaders, and project support personnel.

●Drafted and prepared policy directives, issuances, memoranda, policy statements, legislative proposals, and other regulatory and operational guidelines and recommendations to senior officials to promote new initiatives and recommend effective operations consistent with department policies and objectives.

●Researched, identified, and analyzed ways to resolve and address operational, systemic, and regulatory issues that directly affect the accomplishments of a principal program or department goals and objectives.

●Prepared tables, graphs, fact sheets, and written reports summarizing research results.

●Conducted analyses of survey data, including analyses of case-mix adjustment of survey estimates of satisfaction with program efficiency and objectives.

●Interpreted and prepared data tabulations and graphs by identifying critical factors such as data limitations, biases, sampling errors, and inconsistencies.

●Revised and developed new quantitative methods to ensure optimum research results concerning data collection functions.

November 2018 – May 2022, Senior Fraud Analyst

Bank of America, 11333 McCormick Road Hunt Valley, MD 21031

40 hours/week

[SUPERVISOR NAME AND INFORMATION]

●Analyzed data, detected patterns, and investigated suspicious transactions alerted through dedicated fraud monitoring systems.

●Partnered closely with the BSA Department (Bank Security Act), to assist with the investigation and deterrence of fraud against bank customers to mitigate losses against Bank of America.

●Assisted cross-functional teams to ensure a proactive approach to fraud prevention and maintaining the integrity of the Bank’s operations daily to identify and research incidents and/or allegations involving any new or existing accounts at Bank of America, other organizations, or local, state, and federal authorities when required.

●Monitored client credit card financial transactions and investigated possible fraudulent activities by following up with the customer, merchant, and third-party fraud detection tools.

●Worked closely with BSA Analysts in developing case files and providing data for the timely completion and submission of Suspicious Activity Reports required under the Bank Secrecy Act.

August 2016 – November 2018, Learning Trainer

Amazon, 2010 Broening Hwy Baltimore, MD 21224

40 hours/week

●Analyzes training needs to develop new training programs for various departments or modify and improve existing programs to remain competitive, efficient, and compliant with all safety standards.

●Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

●Collaborated with management by conducting employee surveys to identify and address training needs based on projected production processes, changes, and other factors.

●Developed and organized training manuals, multimedia visual aids, and other educational materials.

●Reviewed and evaluated training and apprenticeship programs for compliance with government standards.

●Planned and arranged for ongoing technical training and personal development classes for staff members.

March 2015 – July 2016, Talent Acquisition Specialist

INOVA Fairfax Medical Campus, 3300 Gallows Rd, Falls Church, VA 22042

40 hours/week

[SUPERVISOR NAME AND INFORMATION]

●Interpret and explain human resources policies, procedures, laws, standards, and regulations to current and new hire employees.

●Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

●Selected qualified job applicants or referred them to managers, making hiring recommendations when appropriate.

●Maintained and updated human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.

●Provided management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

●Analyzed employment-related data and prepared required reports.

●Advised management on organizing, preparing, or implementing recruiting or retention programs.

December 2014 – February 2015, Patient Care Coordinator

Advanced Health, Chantilly, VA

40 hours/week

●Coordinated communication between patients, family members, medical staff, administrative staff, and regulatory agencies.

●Referred patients to appropriate health care services or resources.

●Explained policies, procedures, or services to patients using medical or administrative knowledge.

●Investigated and directed patient inquiries or complaints to appropriate medical staff members and followed up to ensure satisfactory resolution.

●Analyzed, identified, and shared research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.

●Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.

Job-Related Training:

March 1, 2023, Department of Defense Analytics Training, Internal Revenue Service, Lanham, MD

May 1, 2022, Certificate in Data Analysis, Morgan State University, Baltimore, MD

Job-Related Skills:

Critical Thinking, Active Listening, Complex Problem Solving, Data Analysis, Data Analytics, Active Learning, Judgement and Decision Making, Learning Strategies, Systems Analysis, Risk Level Determination, Leadership, Problem Identification.

Able to use the following software: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint Data Systems, Splunk, CSDW, Excel, PRISM, Geospacer.

Professional Affiliations:

-Alpha Kappa Delta Inc. (Member, 2022 – Present)

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