Please view my portfolio here: https://rcklaatu.myportfolio.com
PROFESSIONAL SUMMARY
Award-winning instructional designer and communications expert with a passion for discovering and implementing new training technologies. Proven ability to deliver engaging and effective training through various methods. Expertise in eLearning development tools and LMS platforms. Proficient in Microsoft and Adobe Suite products. Certified Instructional Designer, Certified DiSC Presenter and Project Manager.
CORE COMPETENCIES
Managing teams of people to bring out their best
Expert in adult learning styles and instructional methodologies
Design Models: ADDIE, SAM, SAM2
Adept at fostering strong partnerships with subject matter experts (SMEs), ensuring seamless collaboration and effective communication
Able to translate technical concepts into understandable training materials
Adaptable to team and independent project environments
Proficient in multiple eLearning and LMS platforms
Strong project management skills, balancing multiple priorities effectively
TECHNICAL SKILLS
Video & Audio Production: Audacity, Adobe Premiere, Camtasia
eLearning & LMS Platforms: Lectora, Captivate, Articulate, Rise, VYOND, World Manager, FranConnect, Remote Learner (Moodle), Cornerstone OnDemand, Wisetail, PlayerLync, SimpliDigi, Paylocity
Adobe Suite: Premiere Pro, InDesign, Photoshop, Dreamweaver, Acrobat, etc.
Microsoft Suite: PowerPoint, Word, Excel, SharePoint, Publisher, etc.
PROFESSIONAL EXPERIENCE
Teriyaki Madness
Sr. Manager of Communications and Training Development 11/2022 – 3/2025
Developed and managed communications reaching 300+ franchisees and 2,000+ employees, increasing engagement by 50%
Managed and mentored a team of trainers, enhancing training effectiveness and reducing onboarding time by 60%
Transformed static PDF-based training modules into dynamic, interactive eLearning experiences, enhancing engagement and retention
Pioneered the rapid implementation of a comprehensive LMS system and seamlessly integrated FranConnect, revolutionizing franchise management in record time
Designed and authored the Company Operations Manual
Trained franchisees in effective hiring and employee retention strategies
AUTOPAY Direct, Inc / The Savings Group
Training Specialist, LMS Administrator, Instructional Designer 9/2021 – 11/2022
Designed and facilitated advanced remote new hire training, ensuring employee success and engagement for over 500 users
Developed compliance training that exceeded regulatory expectations
Created and led four innovative emerging leader training programs
Conducted team training on cutting-edge eLearning development tools
Spearheaded a comprehensive overhaul of new hire orientation, transforming the onboarding experience
Traemand Services/IKEA
Certified Instructional Designer, LMS Administrator 1/2020 – 9/2021
Designed and implemented high-quality training programs for an international workforce
Improved LMS usability, integrating gamification for better learner engagement
Established clear processes and procedures to enhance training effectiveness
Wheat Ridge United Methodist Church
Senior Pastor (Part-Time) 6/2020 – Present
Launched “Thriving on 38th,” a groundbreaking initiative for community outreach
Leveraged technology-driven solutions to support virtual congregational participation
Delivered impactful weekly sermons and guided leadership teams with innovative strategies
Noodles & Company
Certified Instructional Designer, LMS Administrator, Video Producer 2018 – 2019
Revamped training programs, elevating learner engagement from 60% to 85% in feedback surveys
Crafted a robust management training curriculum
Brought video production in-house, cutting costs and enhancing quality
Produced captivating videos for company-wide meetings
Builders FirstSource (ProBuild)
Certified Instructional Designer, LMS Administrator 2014 – 2018
Created award-winning learning modules and successfully implemented LMS platforms
Developed interactive, visually appealing training materials, enhancing engagement and retention
Translated complex technical concepts into accessible training materials
Harvest Christian Community
Pastor 2010 – 2017
Led church operations, fostering volunteer engagement and membership growth
Developed leadership programs and facilitated community outreach initiatives
Einstein Noah Restaurant Group
Instructional Designer, Trainer (ILT) 1999 – 2014
Developed award-winning training videos and comprehensive training programs
Created company-wide eLearning modules, voice-over narrations, and live webinars
Managed training communications and contributed to company conventions
EDUCATION & CERTIFICATIONS
Instructional Design Certificate, ATD Education – 2017
Project Management Certificate, CHART – 2025
DiSC Presenter Certification, Center for Internal Change - 2006
Methodist Pastor Licensing School, Iliff School of Theology – 2020
AWARDS
Honorable Mention in an international Adobe Premiere quick video contest
Many first, second, and third place awards in on-going eLearning Design competitions