27 years IT experience and currently Senior Director in Cybersecurity

Jaimie M. Anderson

******.**@*****.*** 804-***-****

Summary

Dynamic and results-driven Senior Director with over 20 years of Information Technology and Cybersecurity experience. Proven track record of leading cross-functional teams to develop and implement robust data management strategies that ensure compliance, mitigate risks, and protect organizational data assets. Expertise in designing and enforcing data policies, driving data privacy initiatives, and leveraging cutting edge technologies to safeguard sensitive data. Committed to fostering a culture of data-driven decision-making while ensuring highest level of security and privacy.

Experience

SR DIRECTOR, DATA GOVERNANCE AND DATA LOSS PREVENTION MAGELLAN HEALTH SERVICES, RICHMOND VA JULY 2022 – PRESENT

Developed and implemented data governance frameworks to ensure data quality, consistency, and compliance across the organization.

Directed the divestment of $5 million dollars of business data for two primary/major lines of business, ensuring data migration, archiving, and secure transfer processes were efficiently managed and aligned with organizational goals.

Directed data loss prevention (DLP) strategies, including the deployment of advanced tools and technologies to safeguard sensitive information.

Managed relationships with external vendors to evaluate and integrate new data governance and DLP solutions.

Adept at collaborating with C-suite executives and external stakeholders to align data governance practices with business objectives, regulatory requirements, and industry standards.

SR MANAGER, BUSINESS INFORMATION SECURITY OFFICE MAGELLAN HEALTH SERVICES, RICHMOND VA FEBRUARY 2021 – JULY 2022

Boosted productivity and elevated service level metrics in vendor security assessments through streamlined processes and improved evaluation techniques

Collaboration across technical and business areas to develop consistent, repeatable responses for vendor security assessments and audits

Managed a team of security analysts in the creation and enforcement of robust policies and procedures for business information security operations, driving consistency and effectiveness

SR MANAGER, PRODUCTION ASSURANCE OPERATIONS MAGELLAN HEALTH SERVICES, RICHMOND VA MAY 2018 – FEBRUARY 2021

Worked directly with the CIO and direct reports for reporting KPI metrics in all ITSM focused areas as well as financial and access to care customer impacts.

Line of Business leader worked directly with Service Owners to drive root cause analysis, incident resolution, problem management, and change management

Focused on aligning IT services with the needs of business by being proficient in ITIL processes

INCIDENT MANAGER MAGELLAN HEALTH SERVICES, RICHMOND VA APRIL 2017 – MAY 2018

Main point of contact for all Priority 1 Critical Incidents and manage incidents throughout their lifecycle

Moderated all Priority 1 Critical Incidents to ensure normal service operations are restored in a timely manner

IT TECHNICAL ACCOUNT MANAGER MAGELLAN HEALTH SERVICES, RICHMOND VA JULY 2014 – APRIL 2017

●Analyzed and managed any technical gaps that were discovered to drive towards the most appropriate solutions and subsequent implementation

●Issue resolution for all client requests. Ensure full completion, testing, and implementation into the client production environment

APP DEV CONSULTANT MAGELLAN HEALTH SERVICES, RICHMOND VA SEPTEMBER 2009 – JULY 2014

●Responsible for the maintenance and development of all custom Remedy applications within the organization including the primary Contact Management system

●Performed several team lead and manager functions that include contracts, purchasing, project organization, capacity planning, auditing and time management

LEAD REMEDY DEVELOPER CACI, OKLAHOMA CITY, OK MAY 2009 – SEPTEMBER 2009

●Conceptualized, developed and implemented completely virtualized staging, development, production ITSM 7.0 systems, complete with fail-over, load-balancing, and customized integrations

●Designed and presented demos, training, and documentation to senior-level stakeholders

REMEDY DEVELOPER MANTECH, INC., FORT LEE, VA SEPTEMBER 2007 – MAY 2009

●Responsible for developing customized applications based on defined user business practices

●Maintained, implemented, and upgraded any new releases or server patches of Remedy software on a Unix/Oracle platform.

LEAD REMEDY DEVELOPER ITT SYSTEMS, KUWAIT MARCH 2005 – SEPTEMBER 2007

●Team lead in design, configuration, and product enhancements of Remedy software for Southwest Asia in support of Operation Iraqi Freedom.

Education

BACHELOR OF SCIENCE DEGREE MAY 2002 MOUNT OLIVE COLLEGE

Professional Training

Certified Information Systems Security Professional (CISSP)

Certified Information Security Manager (CISM)

ITIL® Foundation Certificate in IT Service Management

ITIL® Intermediate Certificate in IT Operational Support and Analysis

ITIL® Intermediate Certificate in IT Service Transition

United States Navy – Information Technology

Clearance

Active Secret Clearance

Skills & Abilities

Data Governance

IT Governance, Risk, and Compliance

Information Security Management

Business Information Security Management

Production Assurance (Incident/Problem/Knowledge/Change Management)

Critical Incident Management Moderation

Systems and Account Management

Project Management

Contact this candidate