Life Cycle Customer Support

Name: Harika Priyanka Atmakuri

Email id: *****************@*****.***

Phone Number: 803-***-****

Workday Integration Developer/HCM

PROFESSIONAL SUMMARY:

Seasoned IT professional with a round of 5+ years of experience focused on Workday, covering a broad range of activities from integration and reporting to design, development, and support.

Strong knowledge and experience in workday modules: Core HCM, Talent management and learning management.

Experience in performing HCM tasks like defining Job Profiles, Position creations, employee hiring, transfer, promotions, demotions, and terminations etc., as part of workday testing requirements.

Worked on complete tenant level configurations like defining supervisory organizations, Roles, Compensation (Salary plans based on different grades, grade profiles and allowances), security and business processes.

Experience in performing clerical and administrative tasks and providing excellent customer support.

Well acquainted with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug life cycle.

Created technical design documents and migration documents for integrations developed, enhancements performed, and issues rectified within the ERP framework.

Created custom reports and scheduled reports as requested by end users.

Created custom workday reports and modified existing custom reports.

Maintenance and creation of workday supervisory organizations, Locations, Positions, Cost centers, cost center hierarchies.

Worked with business process configuration, Update the changes BP’S, Custom Reports, Calculated fields, Report design and business form layout, solution.

Well versed with test cases design and development, writing test scenarios, test plan and report creation, verification and defect tracking and gathering business specific requirements.

Solid experience with Smoke and Sanity Testing, Functional Testing, Integration Testing, System Testing, Regression Testing and Usability Testing.

Strong testing experience within an Agile based setting and working with global team’s Extensive experience executing test cases manually and doing sanity testing on new builds.

Automated test cases on annual sales UI and API using Java and Selenium WebDriver.

Experienced working with Automation tools like Postman and SOAP UI Developed automation scripts using the TestNG testing framework.

Analyzed requirements and developed advanced reports to retrieve position data, pay groups, and supervisory organizations, transforming the data to a pipe-delimited file using XSLTs associated with an EIB to send the data to a data archival division for their ETL process, enhancing ledger integration.

Participated in project status and planning meetings and attended daily scrum meetings.

Experienced working with Git version control system and build tools like Maven.

Enthusiastic, project-oriented team player with good communication skills and ability to meet deadlines.

Good knowledge on HR Processes such as Recruiting, Hiring, employee record maintenance payroll, Benefits, training, pay planning, Performance management, Applicant tracking/Onboarding, Manager/Employee self- services etc.

Experienced in working with various roles in workday in different projects

Good working knowledge on Microsoft excel skills, SQL for data transformation and data collection.

Experienced in working leading projects like CBAP, PMP, CAPM, CSM

Self-motivated quick learner with excellent analytical and research skills.

Excellent communication skills both verbally and written, with a high level of confidence with senior level executives

Experienced working in various projects with different workday modules like HR, payroll, recruitment, talent management, Workday Compensation and Advanced Compensation modules, analytics, time tracking, Benefits and manage human resources process

Experienced working with calculated fields, Bert reports, Stock, Bonus and Merit plan

Experienced working with Prism Analytics, data pipelines, transformations, and business requirement analysis along with working with relevant technical skills like SQL and data modelling

Involved in developing both inbound and outbound integrations for workday

Experienced in data governance, data policies and data management

Experienced managing content for a high-traffic websites

Experience with PECI integrations in various projects

Strong Experienced in developing Workday integration types like EIB, Core Connectors, Cloud Connect, Document Transforms, and Workday Studio and worked in development of complex reports

Experienced in Implementation, Roll Out, Upgrade and Support projects related to Workday HCM, HR, payroll, recruitment, talent management, Workday Compensation and Advanced Compensation modules, analytics, time tracking and Benefits.

Designed and implemented Workday PECI integrations, ensuring seamless data exchange between Workday and payroll systems, resulting in accurate payroll processing and reduced errors.

Created and transformed data using XSLT, converting XML data from Workday into CSV format for third-party vendors.

Managed payroll processing and employee tax services, working closely with teams to implement enhanced control measures and processed bi-weekly payroll for 500+ employees, ensuring timely and accurate distribution. And implemented a new payroll system leading to 20% increased efficiency.

Configuration responsibilities include Creating Time entry codes, create new time calculations per the Union Contract rules, Create New Time off plans, updates to Payroll earnings, update Time off Accruals, Modify BPs etc.

Configured Workday time tracking modules, Developed and implemented time tracking processes, Optimized time tracking workflows

Ensured accurate time reporting and payroll processing

Provided training and support to users on time tracking

Identified and resolved time tracking issues

Creating functionality within the Workday Extend Application

Configuring and developing within Workday

Designed and developed custom reports using Workday Studio, significantly enhancing business insights and data accuracy

Collaborated with cross-functional teams to configure and design Workday integrations, ensuring data consistency and compliance

Developed and implemented a Workday-based invoice reconciliation process, resulting in a 15% reduction in billing discrepancies.

Conducted thorough testing and quality assurance of Workday's billing processes, ensuring accuracy and consistency in invoice generation and payment processing.

Resolved billing discrepancies and communicated effectively with clients regarding invoice issues, maintaining strong client relationships within the Workday environment.

Provided comprehensive support to clients regarding their invoices and payments, using Workday's self-service portal and internal communication channels

TECHNICAL SKILLS:

Workday Tools

Core HCM, Recruiting, Compensation, Security, Payroll, Talent Management and learning management system, Grants Management, workday Discovery Boards, Workday Worksheets

Cloud Technologies

Workday, HCM /Benefits Report Writer, EIB, Security, Custom Objects,

Calculated Field, Business process configuration

Integration Tools

Workday, EIB, Cloud Connectors, SOAP, REST, Eclipse IDE

Reporting tools

MS Excel, V-lookup, Pivot Tables

Databases and tools

MySQL, Oracle Service Cloud

Document Processing

MS PowerPoint, MS Excel & MS word

Operating System

MAC, Windows XP/7/8/10, LINUX

Defect Management Tools

JIRA, HP Quality Center

Web Technologies

HTML, XML, JSON, Java, JavaScript, C#

Testing Tools

Selenium WebDriver, TestNG, Selenium IDE, Selenium RC, Selenium Grid, Cucumber, SoapUI, ALM, Postman

PROFESSIONAL EXPERIENCE:

Client: BCBS Feb 2024- Present

Role: Workday Integration Developer/HCM Analyst

Responsibilities:

Created custom reports like Benefit census, Open enrollment reports, HR Audit, Payroll changes using workday report writer.

Modified Merit and Pay statement performance review report using workday report designer (BIRT) for client requirements.

Created condition Rules for Driving the Interview Business Process in Recruiting Functional Area.

Mapped HCM data in the outbound integrations systems, to deliver to cornerstone via web services. Created Core Connector integration to pull the new hire information.

Worked on inbound EIB’s to load the new data and change the existing data.

Created XSLT scripts for Integrations to transform XML data.

Created Several Custom Reports and calculated fields for Core HR, Payroll and Benefits.

Created Custom Security Groups and Custom security Roles.

Worked on complete tenant-level configurations, including defining supervisory organizations, roles, compensation structures, security, and business processes within the ERP system.

Developed custom reports and calculated fields for Core HR, Payroll, and Benefits, providing insights and analytics for decision-making within the ERP system.

Having strong experience in Strong communication and presentation skills, with the ability to effectively manage client expectations

Hands on Experience with Integration Cloud Platform which allows Integrations to deploy to, and run in, the Workday Cloud without on-premises middleware.

Developed Outbound Integration for GL to send the post payroll data to General Ledger.

Provide user support and training on organizational changes, process changes, and/or new functionality. And Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of system.

Worked on Basic mapping and loading data into actual tenant, helped in building and testing the gold tenant.

Experienced implementing or administering Workday HCM, specifically Talent, Compensation, Benefits, Learn, and/or Core HR and Payroll Effective Change Interface integrations

Worked on integration services which use data XSLT to convert Workday xml to a readable format sent to external applications.

Created technical design documents and migration documents for integrations developed, enhancements performed, and issues rectified during HCM upgrades

Having great knowledge in Ensure functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

Developed advanced reports to retrieve position data, pay groups, and supervisory organizations, supporting data analysis and decision-making post-upgrade.

Customized PECI integration using DT, Studio to convert XML to readable formats and split the data to multiple files as needed by the vendor.

Worked on Workday conversion processes and tools like ITool, EIB, and Workday Studio.

Hands on experience in Design and Test of inbound/outbound integration Using Core Connector, workday Studio, managing business processes.

Created Integration Security groups, Integrations users, created segment-based security groups and assigned security groups to the applicants and Policies for Business Processes like Advanced Compensation and Benefits.

Involved in Production Support on payroll, troubleshooting payroll/Time and Labor errors, and providing solutions.

Used EIB (Enterprise Interface Builder) for integrating location of employees, Performance ratings, assigning organizations and updating payroll IDs.

Experience in understanding the client and vendor requirements and involved in preparing the functional and technical specifications documents.

Worked with end users/business analysts to gather business requirements, understand business problems, and effectively apply technology to solve the problems.

Involved in Design, build and maintain data pipelines and transformation within workday Prism Analytics

Experience working with data modelling, data warehousing and data transformation techniques

Experience with workday Studio, Enterprise Interface Builder (EIB) and core connector, Cloud Connect, Document Transforms, and Workday Studio and worked in development of complex reports

proficient in Workday Payroll Effective Change Interface (PECI) integrations.

Focused on payroll compliance, data analysis, and system optimization to ensure efficient operations. And Managed payroll function for 300+ staff across multiple states, ensuring compliance with tax laws.

Partnered with HR to integrate a new HRIS system, improving data accuracy by 40%.

Assisted with setup of payroll tax accounts for new business branches.

Create, update reports related to Time Tracking and Absence

Configured and maintained Workday time tracking modules, ensuring accurate and efficient time reporting

Provided training and support to users on Workday time tracking, improving user adoption and satisfaction

Configured time off plans, including PTO, vacation, sick leave, and other leave types, ensuring compliance with company policies

Developed and maintained time tracking reports, providing key insights into employee time usage and payroll costs

Identified and resolved time tracking issues, ensuring accurate and timely payroll processing

Managed the source control repository for assigned applications, ensuring efficient collaboration and version control

Proficient in XML, XSLT, XPath, and MVEL languages, with extensive experience in designing and implementing complex transformations

Build Workday Extend applications using XSLT, Workday object services, custom objects, and user interface frameworks

Translate business and technical requirements into functional applications that extend native Workday functionality

Develop secure, compliant solutions tailored to customer needs

Partner with Workday Extend Designers to understand application architecture and user experience requirements

Write unit tests and conduct QA testing to ensure application stability

Maintain documentation and support change management for deployed Extend applications

Monitor performance and troubleshoot issues in Extend apps post-deployment

Generated custom Workday reports to analyze invoice trends and identify areas for process improvement, leading to a 10% increase in billing accuracy

Proficient in using Workday Financials to manage the entire billing cycle, from invoice creation to reconciliation and reporting.

Designed and implemented Workday Studio integrations for bank statement uploads and payment file generation, streamlining bank reconciliation processes and improving accuracy

Developed custom reports in Workday Report Writer to monitor key financial metrics related to accounts payable and bank transactions, providing real-time visibility into cash flow and payment processing.

Automated recurring billing processes within Workday, streamlining invoice creation and delivery, resulting in a Y% increase in efficiency

Streamlined the billing process, resulting in a Y% increase in efficiency and a Z% reduction in invoice processing time

Reduced billing errors by X% by implementing a more rigorous quality control process within Workday, improving accuracy and customer satisfaction

Client: Department Of Veterans Affairs

Implementation Partner: Accenture Federal Services (AFS) May 2022-Oct 2023

Role: Workday Integration Developer/HCM Analyst

Responsibilities:

Actively participated in Designing, Building, Testing and Deploying Integration solutions for the client.

Worked on different modules for project implementation in HCM/Finance as Workday Analyst.

Gather requirements and provide the details to the implementers for various configuration.

Creating custom calculated fields for Time Tracking, Absence Management.

Worked with Intermittent Time Off’s, Added the Reasons for some Leaves.

Configured Absence Tables, Automated Transfer Balances, and Schedule Time Off calculated Balance Process.

Workday Grants Management is a purpose-built end-to-end solution that is intuitive, configurable, and accurate, and leverages a unified platform for a complete view into managing grant compliance without the administrative work as part of a single system with Workday Financial Management.

Designed and developed a set of integrations to integrate Workday HR with Recruiting system.

Worked on Design and development of integrations with Time and attendance, Recruiting & Benefits systems using EIB.

Developed outbound integration for General Ledger (GL) to send post-payroll data to the ledger, ensuring accurate financial reporting and compliance.

Worked on basic mapping and loaded data into the actual tenant, contributing to the building and testing of the gold tenant for financial data accuracy in the ledger.

Involved in production support, troubleshooting payroll/Time and Labor errors, and providing solutions within the ERP system.

Worked with Business Process and Configurations of the Compensation, Payroll, Talent Management, Recruiting and Benefits and have thorough understanding of pulling information to the report.

Developed customized SQR process to read data from flat files and process Employee Transfers, Terminations, Promotions and New hires.

Demonstrated a strong understanding of Workday's Web Service functionality and XML/XSLT, essential for integrating and customizing HCM systems during upgrades.

Analysis of the functional Requirements and converting them into Technical Design Specifications.

Involved in Project Planning, design, develop, and schedule all activities and exercises related to system and application testing for the PeopleSoft modules and Campus Solutions module.

Worked on modules HR, Payroll, Benefits Created Technical design documentation for different customizations.

Configured the Base Benefits module by enrolling employees in benefits and calculating deductions.

Worked in all phases of the Workday implementation lifecycle namely - Requirement gathering, Analysis, Design, Development, Testing, deploying, and scheduling.

Experience with Workday Payroll processes, including salary, bonus, and benefit changes. And have very good Knowledge of HR modules, including compensation, absence, and benefits.

Provide comprehensive payroll services handling all aspects of payday processes.

Processed timely review and approval of hourly timesheets, reducing discrepancies by 25%.

Assisted in monthly financial reporting related to payroll, ensuring accuracy and compliance

Experience with mass changes using iLoad and EIB spreadsheets

Developed and implemented time tracking processes, resulting in a X% reduction in time tracking errors

Ability to work proactively and independently within a project framework

Successfully resolved a 20% reduction in billing discrepancies by implementing a Workday-based reconciliation process.

Troubleshooted and resolved issues related to Workday's integration with bank systems, ensuring smooth and timely processing of financial transactions

Collaborated with IT and Finance teams to map and convert data from Oracle to Workday, including bank account information, ensuring data integrity and accuracy

Implemented a new process for managing accounts payable and bank reconciliation within Workday, resulting in a 15% reduction in processing time and a 10% decrease in errors

improved cash flow by implementing a more efficient AR collection process within Workday, leading to a faster turnaround time for payments

Streamlined the billing process, resulting in a Y% increase in efficiency and a Z% reduction in invoice processing time

Client: Lift361 Mar 2020- May 2022

Role: Workday Reporting Consultant

Responsibilities:

Responsible for gathering and documenting requirements, designing, tracking, reporting, and analyzing key organizational and operational reports, also created calculated fields for custom reports.

Grant management is a two-fold concept that is understood by both grant makers and grant seekers. A grant management system will encompass such tasks as applying to and selecting grants, accepting or disbursing funds, adhering to requirements, evaluating outcomes, and all the steps in between.

I worked on Discovery Boards designed to enable users to manipulate and share Workday data more intuitively. Unlike traditional report writing, which can be tedious and requires extensive practice, Discovery Boards help users hit the ground running with an easy-to-use select, drag and drop.

I worked on report data that can be exported to a “worksheet,” an Excel-type spreadsheet providing greater analytics, and the ability for multiple users to collaborate, modify and enter comments.

Worked with simple and advanced reports for different modules in HCM using Workday Report Writer, in which defining columns, business objects, fields, columns heading overriding, multiple sorting techniques, sorting by secondary objects would be used to develop these new reports to meet the business requirements.

Troubleshooting custom reporting issues; resolving the issues in a timely manner. Gathered user data requirements and assisted in the development of test cases.

Integrates Talent Management methodology with related work. Create reports focusing on achieved goals and future goals. Goal alignments, Succession planning, Goal management, Performance management.

Interacted with Business analysts and end users to clarify requirements and use cases.

Worked on creating new BIRT reports and enhancing them periodically. (Talent Card, Job History)

Created business form layouts for the reports built in HCM using BIRT in Workday Studio.

Test inbound/Outbound integrations through Enterprise Interface Builder (EIB) using XSLT's, XSLT Mappings and XML Mappings.

Worked with an integration team to facilitate the various integration with third party systems (e.g., PRISM, HR PAY etc.)

Created and design Matrix reports that provided analytics and for: Recruiting Activity, Trending data, Key Transactions, Compensation data, New Hires, Terminations, extensive calculated fields. Design over 80 custom and matrix reports.

Created Advanced Custom and Matrix reports for Upper Management Dashboards.

Developed several new Calc Fields to pull in the required data & get the desired output.

Participated in the meetings with business process owners, SME (subject matter experts), and Security Audit team for requirements gathering and verification stage.

Creating complex workday reports, PRISM analytics partner with organization as needed to ensure understanding of requirements.

Worked on the entire termination process which included initiate termination process, review termination process, and to do tasks.

Responsible for testing and proposing solutions for functionality gaps and challenges.

Worked on setting up the scheduling of reports and maintaining the required permissions for report sharing.

Worked with HRIT and HRIS teams to understand platform tools and technology, understand data sources and WORKDAY application portfolio.

Worked on various modules such as Core HR, Benefits, Compensation, Time and Absence, Payroll, Recruiting and Talent.

Tested a new hire interface to bring in new hire, rehires, international hires, internal hires, and contingent workers from PeopleSoft to workday.

Interacted directly and assisted project manager and team members to allow compliance with successful implementation of project within time and cost.

Addressed all aspects of the claim processing lifecycle, starting from identifying a claim right up to closure.

Used SQL, spreadsheet (Excel) on daily basis to accomplish tasks.

Developed the various steps in the lifecycle and then constructed the system in such a way that the riskier claims could be easily identified and monitored.

Assisted in building a business analysis process model using Rational Rose and Visio.

Performed requirement analysis, went through all the use cases and workflows.

Developed requirement reports for day-to-day servicing needs for loan monitoring, Inspection, Insurance using Rational SODA.

Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.

Provided key input in working with users in defining project and system requirements.

Created Test Plans, Test cases, and Test Case Design Documents for different scenarios of the UAT.

Implemented Traceability Matrix and User Requirement Specification Document (URS) verified the functionality coverage.

Created data mapping document and assisted QA team with data validation and data integrity testing.

Collaborated with the Test Lead to create the Test Scenarios and Test cases and mapped these with the requirements using the Requirements Traceability Matrix (RTM) to check if all the business needs are met.

Performed Smoke and Sanity testing after every build release to check the validation

Provided training and support to users on Workday time tracking, improving user adoption and satisfaction

Conducted thorough testing and quality assurance of Workday's billing processes, ensuring accuracy and consistency in invoice generation and payment processing.

Education

University: KL University

Graduation: Bachelor of Technology

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