Customer Service Administrative Assistant
Resume:
Deborah Gonzalez
Tampa, FL
************@*****.***
Objective: Experienced administrative professional seeking a permanent position within a company.
Professional Summary:
Pool Companies: Tampa, FL June 2019 to Present
Processed permits with county offices
Scheduled and closed out permits
Data entries of multiple active documents
Entered and updated client’s information
Electronic document management
Temp Agencies: Tampa, FL March 2014 to June 2019
Administrative skills with background in accounting and finance.
Extensive knowledge of AR/AP, Microsoft Excel, and QuickBooks software.
Office Manager highly skilled at managing complex schedules, budgeting.
Telephone and front desk customer service
Updating reports and spreadsheets
Filling and data archiving
Computer proficient
Organizational skills
Administrative Assistant: Suncoast United Way, Tampa, FL February 2015 to July 2016
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Ordered and distributed office supplies while adhering to a fixed office budget.
Maintained a clean reception area, including lounge and associated areas.
Coordinated domestic and international travel arrangements.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including vendors, and interview candidates.
Opened and properly distributed incoming mail.
Administrative Assistant: Money Advisors Group, Tampa, FL January 2013 to April 2014
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues.
General office work answering multi-line phones, scheduling meetings and appointments, technical support for client accounts.
Distribute employee notices and mail.
Served as corporate liaison between the finance, IT, and marketing departments.
Front Desk Receptionist: BDG Architects, Tampa, FL August 2012 to November 2012
Coordinated board and committee meetings, including schedules and information preparation and distribution, along with domestic and international travels.
Obtained signatures for financial documents and internal/external invoices.
Screened all visitors and directed them to the correct employee or office.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Maintained a clean reception area, including lounge and associated areas.
Office Admin: Primera Iglesia Metodista Libre De Tampa, Tampa, FL May 2008 to June 2012
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve issues with expediency.
Demonstrated proficiencies in the telephone and front office with high volume environment.
Served as first point of contact for church members and leaders calling or visiting the main
Attended School for Administration: Everest Business School, Tampa, FL 2006 to 2007
Office Manager: Josie’s Flowers, Tampa, FL March 2004 to February 2005
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front office within a high-volume environment.
Operated register for cash, check, and credit card transactions with 100% accuracy.
Priced merchandise, stocked shelves and took inventory of supplies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Skills: Microsoft Programs, Google docs, QuickBooks, Buildertrend, Notary, Spanish Speaking
Education: Tampa Baptist Academy, High School Diploma 1998
References: Available upon Request
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