Administrative Assistant Digital Marketing

ANNETTE SARFATTY

Desert Hot Springs CA *****

Email: ******@*******.***

Phone: 760-***-****

PROFESSIONAL SUMMARY: Dedicated Senior Administrative Assistant with over 10 years of experience in providing comprehensive administrative support to executive teams. Proficient in managing schedules, coordinating projects, and enhancing office operations. Recently developed entry-level digital marketing skills, including social media management and content creation, enabling a unique blend of administrative efficiency and marketing insight. Eager to leverage my administrative expertise alongside emerging digital marketing skills to contribute to a forward-thinking team.

EMPLOYMENT HISTORY

Proper Solutions Staffing - Indian Wells CA - Senior Administrative Assistant

City Of Palm Springs - Palm Springs CA 1/2024 to 6/2024

Performed the full range of complex, responsible, and specialized administrative and support functions.

Coordinated and managed the office administrative functions of the department.

Resolved complex issues and concerns; and maintained complex reports, records, and confidential files.

Interacted with management and staff on a variety of technical matters; and provided information to the public and staff requiring considerable knowledge of department services and policies.

AtWork Personnel - LaQuinta CA - Administrative Assistant

Godecke Clark CPA - Palm Desert CA 10/2023 to 12/2023

Greeted clients and visitors and directed them to the appropriate person.

Answered incoming calls and accepted client payments.

Supplied assistance to staff accountants for various client accounts.

Assisted with contacting clients to pick up information.

AlphaPro Temps - Thousand Oaks CA - Customer Service Representative

Southern California Edison - Cathedral City CA 8/2022 to 2/2023

Managed internal and external customer correspondences to appropriate person/department (billing, coordination, offline support, etc.) including confidential and sensitive telephone calls, files, documents, and reports.

Oversaw several project and manager calendars, including scheduling and coordinating meetings, and conference calls for management staff.

Researched reports, meter buildup, inactive lists, pending cancellations, and numerous reports.

Proper Solutions - Indian Wells CA - Senior Administrative Assistant

City of Palm Springs - Palm Springs CA 7/2022 to 8/2022

Created minutes and agendas for department meetings. Oversaw customer inquiries regarding permits, licenses, and planning department matters.

Experience with Microsoft Excel performing advanced functions such as VLOOKUP’s, pivot tables, filtering/sorting, charts, and graphing.

Answered phone calls to aid, information, and medical personnel access.

Maxim Healthcare - Columbia MD - Senior Administrative Assistant

Joshua Tree Community Center - Joshua Tree CA 10/2021 to 3/2022

Assisted community center with COVID 19 vaccine appointments. Managed all visitors’ requests and followed company health and safety guidelines.

Input customer data into company database.

Robert Half International Staffing - Palm Desert CA - Senior Administrative Assistant

Morongo Basin Healthcare - Yucca Valley CA 10/2021 to 10/2021

Managed front desk responsibilities. Organized calendars for management. Created patient forms for physician appointments.

American Income Life Insurance - San Bernardino, CA – Insurance Producer Remote

7/2020 to 1/2021 to 9/2021

Oversaw leads in database and call clients to set up appointments.

Contacted leads and provided a presentation of insurance programs.

Completed insurance applications using database for new clients.

Processed payments from new clients in application system.

Organized all client’s insurance policies with processing payments and renewals.

*OUT OF WORK FOR EXTENDED PERIOD DUE TO COVID SHUT DOWN

12/2019 to 6/2020

World International Vacation Club - Palm Springs CA - Senior Administrative Assistant

9/2019 to 11/2019

Answered membership questions regarding use of properties and location amenities.

Communicated effectively with clientele to maintain customer satisfaction.

Promptly responded to customer inquiries and resolved complaints.

Created membership agreements and exhibits.

TRAINING / EDUCATION

UCLA Extension - Online

Certificate Digital Marketing/Analytics

Certificate: 6/2024

Raritan Valley Community College

Branchburg, NJ

AAS Degree

Business Management

Graduated: 9/2010 to 12/2012

SKILLS

SharePoint, Microsoft Office Word, Outlook, Excel, Design Manager Scheduling Software, Laser Fiche

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