Customer Service Work-From-Home

Tameka Lunsford

********@***.*** 919-***-**** Graham, NC

SUMMARY

Dedicated and organized professional with experience managing a household and balancing multiple responsibilities as a work-from-home mom. Skilled in time management, organization, and attention to detail, with a strong ability to research and plan effectively. Adept at maintaining schedules, preparing nutritious meals, and supporting educational activities. Quick learner with a strong commitment to excellence and a serious approach to responsibilities. Highly focused and dedicated to performing tasks to the best of my ability, committed to leveraging these skills in a professional setting to contribute positively to team goals and objectives. Proficient in computer skills and eager to learn new technologies and methodologies.

WORK EXPERIENCE

U.S. Cleaners Durham, NC (University Drive)

Customer Service Representative Mar 2005 - 2007

• Assisted customers with inquiries and provided information on services offered.

• Managed transactions and ensured accurate billing and payment processing.

• Maintained a clean and organized front desk area.

• Answered and received calls, providing excellent customer service and support. Courtyard by Marriott Durham, NC

Waitstaff 1999 - 2000

• Provided excellent customer service to guests, ensuring a pleasant dining experience.

• Managed orders and coordinated with kitchen staff to deliver timely service.

• Maintained cleanliness and organization of dining areas.

• Answered and received calls to handle reservations and guest inquiries. Self-Employed Graham, NC

Work-from-Home Mom & Family Scheduler 2000 - Present

• Managed household schedules, ensuring timely appointments and adherence to daily routines.

• Coordinated and maintained a clean and organized home environment.

• Assisted with homework and educational activities, supporting children's learning and development.

• Developed strong time management skills to balance multiple tasks and responsibilities effectively.

• Organized and maintained workspaces, ensuring a productive environment.

• Prepared nutritious meals, planning and executing weekly menus.

• Conducted research for various projects, supporting family activities and educational needs.

• Supported husband in scheduling and managing side plumbing jobs, demonstrating strong organizational and communication skills.

• Successfully balanced family responsibilities as a wife of nearly 25 years and a mother, showcasing dedication and multitasking abilities.

EDUCATION

Alamance Community College

Computer Skills f/Workplace, Computer skills

Graham NC

May 2025

Alamance Community College

Medical Billing and Coding, Medical

Graham, NC

09/2025

Alamance Community College

High School Equivalent

Graham, NC

Jan 2025

SKILLS

Time Management • Organization • Research • Meal Planning • Attention to Detail • Answering Calls • Computer skills in Excel, Access, PowerPoint • Spreadsheet

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