Data Entry Customer Service
Resume:
Lyndel Bailey
Aubrey, TX *****
***********.**@*****.***
Professional Summary
Resourceful and detail-oriented data entry professional with 2 years of experience in various roles, including sales, manufacturing, and customer service. Proficient in data entry, computer literacy, and administrative skills. Seeking a remote clerical data entry position. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
SLT 2 call center REMOTE
Target-Fort Worth, TX
September 2020 to Present
• Take calls and help resolve and de escalate guest with they account Sales Associate
Slay the Day llc-Denton, TX
April 2014 to Present
• Placed orders
• Up-sold customers
Auditor
Four Seasons-Lewisville, TX
Present
counting items, entering information into computer databases, ensuring optimal conditions to maintain goods fresh and clean, identifying products damaged during transportation, and confirming the quality of goods.
Machine Operator
Tetra Pak-Denton, TX
May 2020 to June 2022
Fin
• Maintained activity logs
• Diagnosed and maintained commercial manufacturing equipment
• Trained new operators
Lab Assistant
Quest Diagnostics-Denton, TX
May 2020 to December 2021
• Performed a wide range of laboratory tests and procedures, including specimen collection, processing, and analysis
• Prepared and maintained laboratory equipment and supplies to ensure accurate and efficient testing processes
• Followed established protocols for quality control measures to maintain accuracy and reliability of test results
• Recorded and documented test results accurately in electronic medical records systems
• Assisted in the calibration, validation, and maintenance of laboratory instruments to ensure proper functioning
• Managed inventory levels by monitoring stock levels, ordering supplies as needed, and organizing storage areas
• Adhered to strict safety protocols when handling hazardous materials or biohazardous specimens
• Collaborated with healthcare professionals to prioritize urgent samples for immediate testing
• Provided support during research studies by collecting samples, conducting experiments, and recording data
• Maintained cleanliness of work area according to infection control guidelines to prevent cross- contamination
• Participated in proficiency testing programs to validate the accuracy of laboratory test results
• Conducted quality assurance checks on reagents used in lab tests
• Performed phlebotomy procedures to collect blood samples from patients Brazer
Effex Management Solutions/ modine manufacturing-Grenada, MS August 2018 to December 2020
Braze coils, fix leaks, assemble the coil, pull out damage return bends, Order Picker
Radial, Inc.-Memphis, TN
December 2016 to December 2017
• Efficiently picked and packed customer orders according to order specifications
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Collaborated with warehouse team to optimize picking routes, resulting in a XX% increase in productivity
• Operated forklifts and other material handling equipment to move products within the warehouse
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
• Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
• Followed safety protocols and maintained a clean work environment at all times
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
• Trained new employees on order picking procedures, safety guidelines, and operating equipment safely
• Achieved a daily average of XX picks per hour while maintaining accuracy above XX%
• Implemented an improved organization system for product storage that reduced retrieval time by XX%
• Collaborated with cross-functional teams to resolve inventory discrepancies promptly and accurately
• Suggested process improvements that resulted in a XX% reduction in errors during order picking operations
Order Puller
VERSANT SUPPLY CHAIN-Olive Branch, MS
March 2016 to December 2016
I was a picker, I was in charge of picking the order for the customers, and I was the lead of the line for shipping, that consisted of making sure the orders where correct, all items were in the box, and making the items secure, seal for shipping.
VERSANT SUPPLY CHAIN (MILWAUKEE TOOLS)
Security Officer
Allied Universal-Cleveland, MS
August 2012 to December 2015
• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
• Implemented access control measures by verifying identification credentials for individuals entering restricted areas
• Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
Caregiver/Personal Assistant
Golden Age Nursing Home-Mississippi State, MS
November 2008 to March 2013
Cleaned patient
Cook for patient
Help patient getting up w machine
Check blood pressure
Home sitter
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Maintained a clean and organized work environment by regularly restocking supplies and equipment Oder Picker
Radial, Inc.-Memphis, TN
May 2011 to September 2012
• Efficiently picked and packed customer orders according to order specifications
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Collaborated with warehouse team to optimize picking routes, resulting in a XX% increase in productivity
• Operated forklifts and other material handling equipment to move products within the warehouse
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
• Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
• Followed safety protocols and maintained a clean work environment at all times
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
• Trained new employees on order picking procedures, safety guidelines, and operating equipment safely
• Achieved a daily average of XX picks per hour while maintaining accuracy above XX% cook and server
WEST BOLIVAR ELEMENTARY SCHOOL-Rosedale, MS
August 2010 to August 2011
• Prepared and served nutritious meals to students in accordance with school guidelines
• Maintained cleanliness and sanitation standards in the cafeteria, ensuring a safe and healthy environment for students
• Managed inventory of food supplies, placing orders as needed to ensure availability of ingredients
• Collaborated with kitchen staff to plan menus that met nutritional requirements and catered to diverse dietary needs
• Assisted in the preparation of special meals for students with allergies or specific dietary restrictions
• Operated cash register accurately, handling transactions and providing excellent customer service to students and staff
• Monitored food temperatures regularly to guarantee proper storage and prevent spoilage or contamination
• Followed portion control guidelines when serving meals, minimizing waste while meeting student's nutritional needs
• Adhered to allergy protocols by carefully labeling allergens on food items and informing students about potential allergens present in dishes
• Maintained a clean dining area by promptly clearing tables, wiping surfaces, and sweeping floors during meal times
• Collaborated with cafeteria team members to efficiently set up serving stations before meal periods began
• Assisted in training new cafeteria workers on food safety procedures, customer service techniques, and daily tasks
• Responded promptly to student inquiries or concerns regarding menu options or dietary restrictions
• Ensured compliance with health department regulations by conducting regular inspections of the cafeteria facilities
• Participated in meetings with school administrators or nutritionists to discuss menu improvements or changes based on feedback from students
• Implemented strategies for reducing food waste through careful planning of quantities prepared each day
• Supported special events such as holiday celebrations or themed lunches by assisting in decorations setup or coordinating additional menu items
• Collaborated with teachers or parents on special requests related to student's dietary needs during field trips or off-campus activities
• Maintained accurate records of daily sales transactions and meal counts for reporting purposes
• Assisted in the implementation of new technology systems to streamline cafeteria operations, such as automated payment systems or digital menu boards
• Attended professional development workshops or training sessions to stay updated on food safety regulations and industry best practices
• Supported efforts to promote sustainability by implementing recycling programs in the cafeteria and reducing single-use plastic waste
• Demonstrated excellent time management skills by efficiently serving meals within designated lunch periods
• Ensured compliance with dietary guidelines for federal school meal programs, including portion sizes and nutritional requirements
• Collaborated with school nutritionist to develop educational materials or presentations promoting healthy eating habits among students
Education
Some college in Computer Engineering
Western Governors University - Remote
January 2021 to Present
High school diploma or GED
Skills
• 43 WPM (Less than 1 year)
• TYPING (Less than 1 year)
• Supply Chain
• Math
• Microsoft Excel
• Computer literacy
• Retail sales
• Sales
• English
• Microsoft Word
• Basic Math
• Logistics
• SAP
• Management
• Basic Math
• Logistics
• SAP
• ADP
• Human resources
• Manufacturing
• Purchasing
• Home Care
• Accounting (2 years)
• QuickBooks
• Customer service
• Mobile testing
• Administrative Experience
• Payroll
• Project Management
• Accounts Payable
• Bookkeeping
• Security
• Office Management
• Event Planning
• Leadership
• Data entry
• Warehouse experience
• Production planning
• Caregiving
Certifications and Licenses
Diploma
Present
Additional Information
SKILLS
• Typing, can type 43 WPM with 0 mistakes
• Great with math, I scored advanced on ACT
• I am smart, so I can catch on to anything that is taught correctly.
Contact this candidate