Product Manager Owner

JYOTHI BHAVANI BACHU

+1-585-***-**** **************@*****.*** California, USA linkedin.com/in/jo-pm/ SUMMARY

Result Oriented, Innovative, Strategic Product Manager with 5.5 years of experience driving product growth, customer research, and agile development. Proven track record scaling digital platforms, optimizing conversion rates and boosting revenue. Adept at leading cross-functional teams, defining product roadmaps and aligning technology with business objectives to deliver high-impact, customer-centric solutions. Recognized as “Best Performer” for delivering significant outcomes in my career for driving innovation. Available for full-time opportunities.

EDUCATION

Rochester Institute of Technology; Rochester, NY, USA January 2023 - December 2024 Master’s in Business Administration (MBA - STEM) GPA: 3.78 Lovely Professional University; India August 2013 - August 2017 Bachelor's, Electronics and Communications Engineering GPA: 8.7 PROFESSIONAL EXPERIENCE

Bulk Magic USA, Remote

Product Manager January 2025 - Present

• Working on a scalable personalized deals engine that used customer behavior insights to display targeted offers, increasing repeat purchases with scalable platform features to support high traffic, smooth checkout flow for the customers and sellers.

• Product Owner of the “Coming Soon” and “Launch” pages, collaborated with engineering, design, and marketing teams to align with business objectives, improving launch timelines by 20% and driving a 30% increase in early sign-ups.

• Integrated an AI-powered chatbot a new product feature on Launch page to provide instant support, reducing customer queries by 40% and enhancing customer engagement.

• Leveraged A/B testing to refine messaging, layouts, and CTA designs, improving conversion rates by 20%.

• Facilitated Design Thinking workshops with cross-functional teams to ideate creative solutions, leading to key product enhancements like the personalized deals engine and bulk product upload tool.

• Collaborated with front-end and designers to create low-fidelity wireframes and interactive prototypes in Figma, rapidly iterating based on user feedback to ensure optimal feature design before development.

• Introducing checkout optimizations such as one-click purchasing, improved UI flow, and enhanced payment gateways, reducing cart abandonment rates by 20%.

• Managing a prioritized product backlog through Data-Driven Prioritization framework,conducting cost-benefit analysis, user stories, acceptance criteria, and sprint goals reflected strategic priorities. Partnered with Data insights, Engineering leads to address technical dependencies and tradeoffs, ensuring efficient development cycles and timely feature releases.

• Spearheaded the end-to-end development of mobile applications, website, marketplace platform, driving a 40% increase in customer engagement and achieving a 30% boost in user retention.

• Enhancing shopper payment experience by integrating one-click checkout, buy-now-pay-later (BNPL), and loyalty rewards redemption boosting checkout speed by 30%, conversions by 22%.

• Implementing a Tiered Pricing Model to help merchants manage discounts profitably, driving improved margins without compromising customer experience. Building a SaaS discovery tool using machine learning based pattern-matching approach for application names.

• Applying Design Thinking principles to identify pain points in the consumer buying journey and seller onboarding process, driving impactful feature improvements.

• Improved product discoverability by introducing optimized search filters and recommendation engines, driving a 25% increase in completed transactions. Working across Product, Data Insights, Engineering, Design, Advertising and Marketing teams to deliver product specifications that enable near & long-term strategic projects in our App.

• Planning platform migration, ensuring a smooth transition for existing customers while optimizing onboarding processes for new users. Collaborated with Co-founder, engineering, UX, and marketing teams to define a product vision aligned with company strategy to drive customer acquisition and retention.

• Simultaneously working on product roadmap, strategy for a personalized feed feature that dynamically curates content based on user behavior and preferences increasing engagement by user behavior & preferences, increasing engagement.

• Analyzed mobile app performance metrics, identifying trends and opportunities to optimize acquisition and retention strategies, resulting in improved user growth and retention.

• Introduced a deal performance dashboard, self-service seller dashboard. that provide actionable insights for sellers, driving a 15% increase in average order value.

General Electric (GE) New York, NY, USA

Product Manager May 2024 - December 2024

• Supported the Renewable Energy Division, GE Vernova’s Grid Solutions team, contributing to the development and execution of the product roadmap for Industrial Wireless Routers, Modems, and Cellular 4G/LTE Routers. Conducted competitive analysis on unlicensed wireless solutions, identifying key differentiators that influenced roadmap decisions for upcoming products.

• Led cross-functional collaboration with 7 global product managers to identify gaps and optimize offerings, driving a 15% increase in operational efficiency of existing data storage platform and boosting satisfaction by 20%.

• Developed comprehensive product roadmap through data-driven prioritization and stakeholder alignment (15+ decision makers), resulting in successful launch of 3 features that improved user engagement by 40%.

• Conducted user research to identify customer pain points and gathered insights from utility providers and industrial clients to enhance product features. Performed comprehensive market research to assess industry trends and competitive positioning, driving informed product decisions that aligned with market demands.

• Managed cross-functional collaboration across Data analysts, Business Partners,Data insights team, UX, IT, marketing, and sales to ensure seamless product development cycle from concept to launch, and go-to-market execution

• Generated quarterly performance analysis reports for MDS Orbit, Cellular Solutions, Switches, and Accessories, providing data-driven insights to support sales teams in positioning products effectively. Identified performance trends that improved decision-making, boosting customer retention by 15% and enhancing product sales strategies.

• Partnered with engineering teams to improve wireless router performance, reducing network downtime by 20%. Supported R&D efforts to explore new communication technologies for improved scalability

• Ideated on end-to-end product life-cycle management, partnering with engineering teams to achieve 100% on-time delivery of 4 major releases and 30% improvement in global operational efficiency through AI-powered automation.

• Led agile product development across 8 cross-functional teams (Engineering, Design, UX, Marketing, Sales), defining OKRs and technical requirements that increased user adoption by 45% and reduced customer churn by 25%.Creating and maintaining a robust library of product content to support marketing and sales initiatives, enhancing user engagement.

• Highly skilled in stakeholder engagement, ensuring cross-team alignment and clear communication of business objectives.

• Assisted in developing product strategies for Critical Communication Networks (CIC), ensuring solutions met performance, security, and scalability requirements.

• Comprehensive business cases developed outlining costs, benefits, expected ROI, potential risks for new product initiatives. Rochester Institute of Technology Rochester, NY, USA Product Analyst August 2023 - December 2024

• Assisted Professor Richard De’Martino and Dean Manian Ram in product research activities, including market research, competitive analysis, and feature prioritization. Analyzed 250+ incubated startup’s market fit, requirements gathering, business process documentation, functional specifications and competitive landscape, reducing development cycles by 15% and securing $2M+ in seed funding across portfolio companies. Actively drove decision making across companies.

• Drove 40% user engagement growth through rapid experimentation, mentored 5 student ventures. Developed MVP and documentation (20 + PRDs, 30+user stories) for pre-seed startups. Accelerating go-to-market by 25% and improving product validation success rate by 40%.Explored new market opportunities by assessing technologies evaluation.

• Designed Product strategy, roadmap, product vision, mock-ups & wireframes, Collaborating with UX team, data team to create unique customer experiences.

• Worked with RIT Career services Team contributing to job listings on Career Connect, an RIT Job Platform, streamlining the process for recruiters and improving job listing accuracy by 30%.

• Created new feature on conducting mock-interviews program on the Career Connect.Ideation to launch of a virtual meet-up platform with analytics dashboards to foster community engagement and business partnerships.

• Developed strategies by identifying new opportunities that align with long-term vision and short-term goals, informed by deep customer insights, data, user & market research and competitor analysis. Ivy Software Pvt Limited Hyderabad, Telangana, India HR Program Manager - Campus Hiring August 2021 - January 2023

• Owner of 0-to-1 campus recruitment program, managing 3 sourcers and 5 product teams, resulting in 128 successful technical hires in 3 months with 95% offer acceptance rate,ensuring alignment with organizational goals. Developed and launched cross-team collaboration platform, reducing communication gaps by 40% and increasing sprint velocity by 25% across 8 product teams.

• Ideated the development of a cloud-based Applicant Tracking System (ATS), streamlining recruitment workflows which can reduce time-to-hire by 28%,with features such as job posting and distribution, resume storage, candidate management, and an intuitive admin dashboard, improving efficiency and user experience.

• Designed new tooling system, increasing team productivity by 30%, while maintaining 99% system reliability. Offer generation- worked closely with hiring manager and HR to decide on compensation. Collaborate on offer generation and compensation planning by working closely with hiring managers and HR, ensuring offers are competitive and aligned with both organizational and market standards. Integrate 360 feedback and proven ability metrics to enhance the candidate selection and evaluation process.

Buzz Digi Solutions Hyderabad, Telangana, India

Human Resource Associate December 2019 - June 2021

• Developed data-driven recruitment strategies to meet startup’s growth targets of 35+ hires in 2020

• Designed an employee referral program that improved talent acquisition efficiency by 40% and reduced hiring costs

• Fueled hire to joiners' ratios by 50% for all the open positions. Handled two junior recruiters and mentored them from scratch OnePlus Research & Development Center Hyderabad, Telangana, India Talent Acquisition Partner March 2019 - November 2019

• Promoted OnePlus careers,during “First Product Strategy Meet” (consumer electronics) leading to 40 on-spot applications for technical roles.In-charge of first Graduate Traineeship Program (SPARK CAMP). Led a team of 3 HR representatives.

• Led OnePlus R&D Hyderabad’s first scheduled career drive. Organized two career drives in three months, scheduling 200+ interviews and hiring 30+ candidates. Partnered with four IITs and three NITs for 2020 placements. Supported campus recruitment strategy, sourcing top talent from IITs and NITs. PROJECTS

FINPA (AI financial Tool) Portfolio: jyothiproductgeek.framer.website June 2023 – January 2024

• Led the development of FINPA, an AI-driven financial hub, leveraging LLM-powered insights, predictive analytics, and automation to enhance user engagement by 40% and improve financial goal achievement by 30%

• Implemented personalized financial strategies using AI-driven recommendations, driving a 25% boost in retention and a 20% increase in user adoption through adaptive UX, conversational AI, and real-time investment tracking. OMEGA (One-Stop for Fashion) Portfolio: jyothiproductgeek.framer.website January 2024 - August 2024.

• Built 0-1 product connecting designers to customers, driving a 35% increase in consumer engagement, reducing complaints by 40%. Conducted 81 interviews and 500 surveys,improving customer satisfaction by 25% through data-driven feature ideation. Led a cross-functional team of 6 (UI/UX, engineering, marketing) to deliver high-impact product outcomes.

• Drove digital product strategy frameworks through data-driven experimentation, achieving 40% engagement growth and 30% increase in user retention through targeted feature releases. Worked on problem resolution, root cause analysis. Handie (Medical Hand Device) Portfolio: jyothiproductgeek.framer.website (24hr Product challenge) March 2024

• Built a Hand band for Patients Walking away from assisting devices. Developed product solution in 24hrs where conducted extensive market research to identify gaps in device adherence.

• Designed a hand band prototype integrating user insights, addressing the market need and potentially reducing fall-off accidents by 80%.Developed a comprehensive product strategy, aligning features with market demands, and projecting an 80% ROI.

SKILLS

Product Skills: Product Roadmap and Strategy, Go-to-Market Strategies, Cross-functional Collaboration, Market Research, Product Market Fit, Agile Development Methodologies, Prompt Requirement, Human Evaluation Rubric and Product Life Cycle Management, User Journey Mapping, A/B Testing, Feature Prioritization, Product Analytics, Agile/Scrum, Stakeholder Management, Communication, Strategic Planning, Negotiation, Product Road mapping, System design thinking Technical Skills: JIRA, SQL, Wireframing, Figma, Framer, G-Suite, MS Project, Canva, Power BI, JIRA, Confluence, SAP, clickup,Analytics,,LEVER(ATS),Excel, Miro, Mixpanel, Framer, Tableau, R, SQL Certifications : Brand Management and Business Alignment, Google Project Management, Becoming an AI First Product Leader, AI for Product Manager by Pendo.io and Google Cloud ACHIEVEMENTS

• Best Employee in HR for 2 consecutive months: IVY Software Development services & OnePlus R&D

• Virtual Volunteer, Developed Advertisement for International Environmental Day : United Nations, India

• Graduate Senator, Student Government : Rochester Institute of Technology

• Selected in 24hr product challenge Rochester Regional Health: Rochester Institute of Technology

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