Customer Service Washington Dc

Charlesetta Terrell Crawford

*** ******* *****

Fort Washington, Maryland 20744

(H) 301-***-****

(C) 301-***-****

*********@***.***

OBJECTIVE

As a visionary, I continuously strive for new and creative ways to increase productivity in

diverse environments. I’m an energetic professional seeking the opportunity to utilize my

interpersonal administrative skills and knowledge of day to day business management. I’m

committed to the continual enhancement of my exemplary customer service skills and

providing quality standards for service in the ever changing world of technology.

SKILLS

Customer Service

Automated PBX Switchboard Operator

Electronic Filing and Record Keeping

Mail Sorting and Distribution

Receptionist

EXPERIENCE

Piedmont Airlines

VanGo

WMATA

In these positions in transportation, my duties consisted of but were not limited to, assisting

customers/passengers with boarding, credit card payments, reservations and making alternate

travel arrangements. I was also tasked with making reservations for people with physical

limitations get to and from appointment.

EDUCATION

Potomac College

AA Business Management

Washington DC

O and M Associates

Certificate of Completion

Washington DC

PTC CAREER INSTITUTE

Certificate of Completion

Washington DC

REFERENCES UPON REQUES

Contact this candidate