Front Desk Data Entry

Jasmine Watkins

Fort Worth, TX

Summary:

I am seeking a professional position where I am able to utilize my experience in the medical and health care field. I have strong interpersonal skills, a willingness to learn, and I am a committed team player. I have a variety of experiences that would be perfect for professional growth opportunities.

Skills:

Answering multi-line phones

Billing and Coding

Calling in prescription refills

Insurance verification

Filing and Charting

Medical Terminology

Collection of patient co-pays

AED

EKG trained

Pharmacology

Phlebotomy

Venipuncture

Photo med

NextGen

Quest

Knowledge of OSHA and HIPPA

Data entry

eClinicalWorks

Professional Experience:

Reason for Gap: Employment search

Front Desk / Patient service specialist

Baylor All Saints Signature Medicine, Fort Worth, TX (Contract through Integrated Resources)

September 2024 – December 2024

Front desk: Answering the telephones, sending direct messages to clinical regarding patient’s phone calls. Checking patients in and out during clinic for appointments, calling patients for appointment reminders. Assisting patients with Dr. Greer’s transition to Signature Medicine practice as a new doctor.

Cleaning medical exam rooms and restocking supplies, stocking medicine and samples, Biohazards cleaning and disposal. Cleaned instruments used for any surgeries or procedures in the office.

Used Epic system to schedule patients, reschedule and cancel any appointments. Sent faxes and emails regarding patients’ information and or referrals for patients to any office for doctors and nurses.

Used eClinicalWorks to for faster service to interact with patients with medical data which also helped reduce calls due to information being accessible for patients to view online. Also assisted with explaining plans and which providers will conduct any surgical procedures and if insurance will cover if not provided through eClinicalWorks database.

Reason for gap: Employment search

Referral Coordinator/ Patient Services Representative

Urology Partners, Remote (Direct/ Permanent)

October 2020 – May 2024

•Referrals: Calling patients to assist with scheduling appointments upon diagnosis from primary care doctors. Save referrals according to scheduled dates in leading Reach / Egnyte. Make calls to doctors’ offices regarding referrals.

•Medicare with explaining benefits to patients including assisting patients with plans and if it is eligible within the company practice to see and treat patients, explained what would be covered with plan also verifying 3rd party insurance with company.

•Determining with patient what would be owed moving forward if patient decided to schedule and what the doctors could offer due to the type of insurance accepted.

•Patient Service Representative: Answer all inbound and outbound calls. Schedule doctor appointments for all locations, schedule hospital consults with intermediate hospitals, answer online appointment requests, attend meetings doctors, learn urology before or after work and with UPNT college courses. Runner up for employee of the month.

•Contact insurance companies to verify patients’ insurance coverage and obtain necessary authorization.

•Confirm patient eligibility and benefits, including copays, deductibles, and coverage limits.

•Verify pre-authorizations and referrals when necessary.

•Collected and verified insurance information, including policy details, coverage limits, and copayments.

•Explained insurance coverage details to patients.

•Handled 80 inbound and outbound calls regarding patient needs, problems after procedure, after surgery, scheduling appointments, doctor to doctor or doctor to pharmacy call, insurance and benefits verification.

•Used eClinicalWorks to assist patients with lower cost plan options. Also assisted with helping patients select the correct doctor in their plan.

Dietary Aide

Hollymead Nursing Home, Fort Worth, TX (Direct/ Permanent)

September 2018 – September 2020

•Assist cooks in preparing meals for residents. Assist residents in their daily activities.

•Prepare meals and beverages using specific procedures. Serve meals using standards to maintain sanitation and quality.

•Store stock appropriately to maintain cleanliness and prevent food spoilage. Accurately record meals served and monitor temperatures of food.

•Clean assigned dining areas using appropriate procedures. Wash dishes and/or utensils according to acceptable standards of practice.

•Ensure compliance with sanitation. Participate in menu planning.

Dietary Aide (Part time)

ISLE Water mere Assisted Living, Fort Worth, TX

October 2017 – August 2018

•Assist cooks in preparing meals for residents. Assist residents in their daily activities.

•Clean assigned dining areas using appropriate procedures. Wash dishes and/or utensils according to acceptable standards of practice.

•Ensure compliance with sanitation. Participate in menu planning.

Dietary Aide

Keller Oaks Nursing Home, Fort Worth, TX

April 2016 – September 2017

•Assist cooks in preparing meals for residents. Assist residents in their daily activities.

•Prepare meals and beverages using specific procedures.

•Serve meals using standards to maintain sanitation and quality

Education:

•High school diploma from Joe C. Bean Everman High School June 2009

Certifications:

•Medical Assistant Diploma Program

•Nationally Registered Certified Medical Assistant

•BLS for Healthcare Providers and AED Certification

Contact this candidate