Business Analyst Product Development

J Marilyn Loughray, FLMI, ACS, AAPA

Plano, Texas

***************@*****.***

Cell: 214-***-****

Professional Summary

Seeking to work remotely to assist teams and/or departments to reach their goals of conversions, or with the development of new systems, or system enhancements to support production systems.

Advanced Business and Systems knowledge as a Business Analysis designing and presenting system enhancements, reengineering business solutions, and converting Insurance business to new administration platforms.

Extensive background in management and work history in multiple insurance departments which lends itself to extensive knowledge to analyze and communicate with clients as a trusted User.

Exceptional ability to learn new systems and to be productive with Business and Functional Requirement Documents immediately.

Demonstrates keen judgement and initiative at all phrases of a SDLC.

Professional Insurance Accomplishments

Applications

VPAS administration system conversion and client facing support. 1 million + policies converted

eApp using iPipeline implementation. $1.2 mil

Annuity product development: MVA (Modified Value Adjustment), GLIR (Guaranteed Life Income Rider) and Indexed Annuities. New Product Development accounted for $1.5 mil of the annual budget.

Web redesign. $2.5mil

xPression (document design system) conversion (EMC2). $500k budget.

Planview (resource capacity planning tool) implementation

Reporting development using BO (Business Objects) and Xcelsius.

Rebranding Initiative. One company, one look initiative.

15.0 Vantage-One system conversion

NB/U (Issue system) system conversion

B&C (group billing system) system conversion

AMS (Agency system) system conversion

ACORD and NSCC standard file layouts

Data Governance Projects

Insurance Products

Annuities, Universal Life, Variable Universal Life, Traditional Whole Life

Professional Experience

Lead Business Analyst

Infosys McCamish

April 2019 – Nov 2024

Client: John Hancock

Product Business Analyst for Conversions

Conversion and product support for Life, UL, and VUL products.

Experience working in virtual / distributed team environment.

Experience working with distributed technology solutions.

Experience gathering and documenting customers’ requirements into a format that would be consumed by onshore and offshore development teams

Consultant for QA test teams in writing test plans and reviewing test plans as well as test results.

Strong interaction and strong communication skills with Client across all departments to include presentations of system designs and explanations for all User departments.

Lead BA for one of five client conversion platforms who was responsible for managing BA assignments and main contact for Client. Conversion platform of 100,000+ policies. Also worked on other platforms that totaled 1 million + policies.

Post conversion support for trouble shooting client’s questions and their requests for additional development which required creating Business Requirement Documents and working with SME and Testers for implementation who were onshore and offshore.

Contractor with Ledgestone Technologies

Aug 2018 – April 2019

DXC Technologies Consultant – Business Analyst

oWorked with Digital Life/Assure Policy system as a BA

Agile BA Experience

Strong knowledge and experience working with Life, UL, and Annuity insurance products.

Experience gathering and documenting customers’ requirements into a format that would be consumed by offshore development team.

Experience working in virtual / distributed team environment.

Experience working with distributed technology solutions.

Experience with the Life and/or Annuity New Business acquisition processes including electronic application solutions (e.g. iPipeline or StoneRiver) and Underwriting solutions.

Experience with developing test cases and test scenarios based on defined requirements.

Excellent communications skills.

Experience with wmA, Vantage or CyberLife.

Experience with work distribution solution.

Licensed Realtor

Jan 2014 – Aug 2018

Court Appointed Receiver in Collin County.

Court Appointed Plan Administrator in Collin County.

Assist Clients with Buy/Sell Residential Real Estate.

Licensed Agent (Life, Health, and Accident)

Current

Director of Business Systems Support of Business Analysts

July 1997 – Feb 2014

LSW / National Life Group, Addison, Texas

Life, Health, UL, and Annuities

Education

University of Texas at Dallas (UTD)

BA, Political Science emphasis on Pre-Law

Summa Cum Laude

Professional Development

Life Management Institute (FLMI), Associate, Annuity Products and Administration (AAPA), and Associate of Customer Service (ACS) certifications

Six Sigma Basic Overview Course

Multiple Company Sponsors Courses; Project Management, Effective Communication, etc.

Contact this candidate