Administrative Support Officer

ESTHER INIOBONG ETOKAKPAN

Satellite Town, Lagos +234**********

*****************@*****.***

Career Summary:

A highly organized and detail-oriented Office Secretary/Admin Officer with over 5 years of experience in managing administrative functions, supporting executives, and ensuring the smooth operation of office environments. Proven track record of handling confidential information, coordinating schedules, and improving office efficiency through effective problem-solving. Skilled in communication, multitasking, and maintaining a professional work environment About:

Passionate about creating seamless administrative processes and fostering a well-organized office setting. With a strong ability to prioritize tasks, I thrive in fast-paced environments, delivering results under pressure. Known for my dedication to teamwork, reliability, and a proactive approach to solving problems. Eager to contribute to a dynamic team and help drive operational success Core Value:

Dedicated to professionalism, integrity, and continuous improvement. Committed to providing exceptional administrative support to enhance organizational effectiveness and achieve strategic objectives.

Job Experience:

Office Secretary/Admin -Prime Montessori Schools (2019-2023)

Answered telephone and addresses caller questions and concerns.

Transferred calls to proper individual and/or department as needed.

Mailed student report cards, school brochures, and other necessary forms.

Welcomed visitors to the school and provided directions around the building as needed.

Typed up and contributes to school bulletin or newsletter.

Assisted in designing and drawing up promotional and informational materials for parents.

Provided students with tardy slips and Maintained records of student absences.

Accepted and processed tuition and school lunch payments from parents and Made bank deposits.

Sorted and distributed mail delivered to school office.

Contacted parents in the event of student illness or behavioral issues.

Maintained student records and files. Managed and updates school calendar.

Used computer database or filing system to update records as necessary.

Provided administrative support to principal or other upper-level administrator as needed.

covered dictation and transcribes documents.

Attended office meetings and took minutes. Distributed paychecks to school staff. Administrative Officer-Ardova Plc-Forte Oil (2016-2019)

Managed executive calendars, coordinated meetings, and handled correspondence.

Streamlined office processes, resulting in increased efficiency and cost savings

Copying, scanning, and faxing documents, as well as taking notes.

Preparing facilities for scheduled events and arranging refreshments, if required.

Ordered office supplies and replacements, as well as managing mail and courier services.

Observed best business practices and etiquette

Typed, formatted, and edited reports, documents, and presentations. Administrative Coordinator -Transcorn Group (2013-2016)

Managed office operations, including overseeing supplies, equipment, and facilities.

Assisted in planning and organizing company events and meetings.

Maintained an organized and systematic filing system

Responded to employee concerns

Greeted clients and visitors

Communicated and implements office policies

Prepared and schedules company activities, meetings, and events

Managed office supplies

Achievements/Certification:

Diploma in Desktop Publishing/Business Computing [4th Generation Computer Institute].

Recognized for cost savings, process improvements, and for outstanding performance.] Educational Background:

Business Administration-HND 2011-213 [Lagos State Polytechnic, Ikorodu]

Business Administration-OND 2007 – 2009 [Lagos State Polytechnic, Ikorodu]

SSCE-WAEC 1999 – 2004 [Ajeromi Ifelodun High School]

Basic Education-FSLC 1993 – 1998 [Ibafo Primary School, Olodi-Apapa] Skills:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Excellent organizational and time management skills

Strong communication and interpersonal abilities

Attention to detail and accuracy

Ability to work independently and in a team environment Work Relationships:

Known for building positive relationships with colleagues, executives, and clients through effective communication and collaboration.

Hobbies:

Volunteering

Reading

Meeting people

Attempting new things

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