Business Development Customer Success

Jerry Proefrock

*** ******** ***** ** ******,

IL 60502

**************@*****.***

630-***-****

PROFESSIONAL SUMMARY

Experienced, driven professional in Sales, Management, Business Development, Product/Project Management, Vendor relationships. I want to bring my expertise in sales, marketing, problem solving, team building and customer service to a market leading organization that can challenge me professionally; reward me financially; and satisfy me personally. EXPERIENCE

MCS – Lewisville, Tx – Vendor Sourcing Specialist January 2024 – April 2025 Build and maintain professional relationships with vendors and clients. Locate vendors for exterior services, negotiate rates and services, evaluate and assess vendor capabilities to vet the best candidate. Utilize cold call and email strategies to locate and on-board vendors. Subject Matter Expert on company software and Mobile App. Educate and train vendors on software and Mobile App. Help vendors with SLA's and MSA's for smooth and efficient on-boarding. Collaborate with Operations department to utilize best candidate and create vendor pool for future opportunities. Lessen – Chicago, IL – Vendor Sourcing Specialist January 2023 – January 2024 Assumed same roles and duties when Lessen purchased SMS Assist SMS Assist, LLC – Chicago, IL – Vendor Sourcing Specialist. October 2022 – January 2023 Build and maintain professional relationships with vendors and clients. Locate vendors for exterior services, negotiate rates and services, evaluate and assess vendor capabilities to vet the best candidate. Utilize cold call and email strategies to locate and on-board vendors. Subject Matter Expert on company software and Mobile App. Educate and train vendors on software and Mobile App. Help vendors with SLA's and MSA's for smooth and efficient on-boarding. SMS Assist, LLC — Chicago, IL — Business Development Representative March 2021 – October 2022 Assisted outside team through cold calling, qualifying accounts, setting up and facilitating discover calls. Maintain and grow sales funnel to achieve 5MM + worth of sales. Proficient in SFDC, HubSpot, Demand Base, LinkedIn, Sales Navigator, Microsoft Office, One by SMS Alarm Detection Systems — Aurora, IL — Commercial Security Consultant. June 2020 - March 2022 Leading provider of security, fire, and technology systems for commercial and residential accounts. Commercial and Small Business territory manager, Consistent Bonus earner Stanley Security — Lisle, IL — Senior Security Consultant October 2019 — April 2020 Global provider of Integrated Security Solutions — Division of Stanley Black and Decker Sales of electronic security systems and services to Mid-Market customersResponsible for growing territory through existing customers and new customer acquisition

Alarm Detection Systems — Aurora, IL — Commercial Security Consultant May 2018 - October 2019 Leading provider of security, fire, and technology systems for commercial and residential accounts Commercial and Small Business territory manager tasked with hunting, presenting and closing accounts Team Lead - assisted with new hire training, product education and company culture Alert Protective Services — Chicago, IL — Security & Technology Consultant September 2017 — May 2018 Leading local provider of Residential and Commercial Security and Technology systems. Small Business and Residential security systems and technology sales representative. Consistent Bonus earner and quota buster Connection — Schaumburg, IL — Corporate Account Manager. March 2017 – September 2017 Leading Global IT Solutions provider connecting business with IT Technology and Services. Resource for customers and prospects on company IT products, services and training ADT Security Services — Oak Brook, IL — Small Business Territory Manager May 2009 — January 2017 The Leading provider of Digital, Electronic Security, Interactive Home and Business Automation and Alarm Monitoring True Blue Award Winner — Awarded for going above and beyond in customer service Centurion Club Award Winner — Awarded for over 100% quota attainment SalesForce.com power user and influencer

Team Lead — assisted manager with training, product knowledge, territory set up and customer interaction

Canvys Visual Technology Solutions — LaFox, IL — Global Applications Manager January 2007 — November 2008 Global Technology Consultants, Value-added Engineering, Sourcing and Manufacturer for Visual Displays. Managed and grew financial and PID's vertical market business unit — YOY growth of 19%. Product Champion responsible for branding, hardware/software vendor relationships and reseller growth. Collaborated on development and design of "All-in-One" Digital Display sold into multiple vertical markets Ergotron, Inc — Minneapolis, MN - Territory Sales Manager — Medical Markets September 2002 — September 2006 Global Manufacturer of Ergonomic Digital Display Mounting and Mobility Solutions Managed and grew Medical Market by over 12% - utilized targeted marketing, cold calling and customer service Founder's Club Award Winner — Awarded to top 5% of sales representatives worldwide. Consistent Bonus winner, quota buster and customer retention leader

Richardson Electronics, Inc. — Lafox, IL — Product/Project Manager May 1998 September 2002 Engineered Solutions Provider for Visual Displays and PC Technologies Product/Project Manager for large screen display devices and PC's Negotiated and secured contract manufacturer for large screen displays Supported and trained 25 team members from sales, engineering, operations and administration Awarded Intel — Most Innovative Design for our Intelligent Large Screen Display utilizing Intel products Eternal Graphics, Inc — Sugar Grove, IL — General Manager. February 1991 — May 1998 Regional Systems Integrator/ Value Added Distributor of Display Solutions, Custom PC's and Peripherals Responsible for Operations and Management of $3 MM+ Regional Systems Integrator, VAR/VAD - Reduced expenses by over 13