Project Manager Senior

Elijah Huyghue

917-***-**** ******@*****.*** New York, NY

NBC UNIVERSAL, New York, NY 2024 – Present

Senior Project Manager Operations & Technology

● Managed the migration of infrastructure data centers, consolidating three data centers into one, reducing the footprint, and upgrading to a digital infrastructure solution

● Managed Virtual Desktop Infrastructure (VDI) migrations, transitioning 5,000 US cell phones from Azure to Intune, including UAT testing and BYOD onboarding

● Upgraded Microsoft Teams Rooms Intune solution globally, integrating conference room devices and cloud services into Intune

● Migrated from 22.x Daas to W11/W365 environment across NBCU subsidiaries, performing UAT and managing migration timelines

● Separated and migrated virtual platforms for MSNBC/CNBC/USA/SYFY, ensuring readiness for W365, Horizon On-Prem, and Intune platforms

● Upgraded Windows Virtual Desktop from v1 to v2, migrating users from AWS to a Windows VDI environment for Mac users

● Communicated project expectations, risks, and updates to stakeholders at all levels DSTG SERVICES, New York, NY 2022 – 2024

Global UHNW Project Manager

● Managed global assets for a Family Office, primarily responsible for real estate assets of an ultra- high net-worth individual

● Led over 75 multi-disciplinary projects in construction, maintenance, and real estate

● Identified opportunities for process improvement, resulting in a 30% increase in team efficiency

● Determined project timelines and monitored costs to ensure progress and KPIs were met

● Made recommendations to leadership on vendor selection based on budgetary requirements

● Ran bi-monthly meetings with upper management, house managers, and maintenance teams IPC NETWORK SERVICES, New York, NY 2019 – 2022

Senior Manager of Global Process Improvement

● Standardized billing, data, storage, ticketing, and connectivity systems globally

● Led root cause analysis on operational issues and recommended enhancements

● Partnered with operational and technical leaders to automate systems and processes

● Conducted comprehensive training for global staff on updated processes, culminating in the publication of the 'Cost of Access' handbook

● Improved data integrity by 80% through automation and system upgrades

● Promoted to Senior Manager of Global Process Improvement in 2019 Senior Manager, Global Cost of Access, Network Services 2015 – 2019

● Managed the Service Delivery team, ensuring efficient and effective delivery of services to clients

● Identified and maintained positive relationships with relevant network providers/carriers and negotiated vendor contracts; managed vendor/customer billing and disbursements

● Tracked KPIs to measure service delivery performance and identified areas for improvement

● Collaborated with vendors/providers and internal network team to implement secure network connectivity for clients

● Realized $6M in savings by finding gaps in the disconnect process IPREO, New York, NY 2005 – 2014

Process Improvement Vendor Manager & Procurement Offices

● Led a team of four employees and managed an annual budget of $8M

● Maintained successful vendor relationships and tracked performance levels

● Utilized ITIL and Lean Six Sigma methodologies to drive effective training and development CANTOR FITZGERALD, New York, NY 2001 – 2005

Senior Telecom Analyst

● Re-established secure connectivity for voice, data, and mobile services following the 9/11 attacks

● Collaborated with Finance and IT teams to set up new services at various locations Telecom Analyst 2000 – 2001

● Ensured accuracy and on-time invoicing for clients

● Maintained inventory for secure communications equipment EDUCATION

State University of New York, College at Oneonta

BA, Communications

TECHNICAL SKILLS

Lean Six Sigma certified, ITIL certified, Contract Management certified, Adobe CC, Visio, PowerPoint, Orion, Remedy 8, ISO27001, Metasolv, Project Management, Product Life Cycle Management, Risk Management, Jira, and Microsoft Smartsheets

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