Scrum Master Team Leader

Baron A. Osong

**** ****** **. ******** ****, Texas 76522

Mobile: 703-***-**** - Email: ***.*****@*****.**.**

Professional Summary

Certified Scrum Master with a strong background in team leadership, agile coaching, process improvement, and cross-functional collaboration. U.S. Army Non-Commissioned Officer (NCO) and Observer Coach Trainer (OCT) with extensive experience mentoring, coaching, and improving the performance of dynamic teams in fast-paced, mission-critical environments. Skilled at applying Agile frameworks to drive project delivery, enhance team productivity, and foster a culture of continuous improvement. Additional experience in higher education advising and international legal cooperation, strengthening organizational operations and stakeholder engagement.

Core Competencies

- Scrum Framework and Agile Methodologies

- Team Facilitation and Coaching

- Sprint Planning, Execution, and Retrospectives

- Project Coordination and Workflow Management

- Process Improvement and Risk Mitigation

- Cross-Functional Team Leadership

- Conflict Resolution and Decision Making

- Change Management

- Communication and Stakeholder Engagement

Professional Experience

U.S. Army Reserves — Various Locations

Observer Coach Trainer (OCT) / Senior Team Leader

July 2008 to Present (August 2025 – Projected)

- Facilitated and coached multiple cross-functional teams through training events, ensuring successful planning, execution, and review cycles aligned with Agile principles.

- Acted as Scrum Master (OCT) for military operational teams by fostering collaboration, facilitating stand-ups, sprint reviews, and retrospectives.

- Observed team performance in real-time and provided structured feedback, enabling continuous improvement and enhanced team velocity.

- Mentored team leaders and junior personnel, instilling Agile values such as transparency, adaptation, and iteration.

- Applied backlog management techniques to prioritize tasks and streamline resource allocation under tight deadlines.

- Led After-Action Reviews (AARs) equivalent to Sprint Retrospectives, identifying process bottlenecks and collaboratively crafting action plans for improvement.

- Promoted a culture of accountability, psychological safety, and open communication to enhance team cohesion and effectiveness.

- Managed project timelines and risk mitigation strategies, ensuring operational objectives were met on schedule.

Northern Virginia Community College (NOVA) — Virginia

Academic Advisor and Adjunct Faculty

July 2015 to January 2020

- Advised a diverse student body on academic planning, career development, and program completion strategies.

- Facilitated workshops and learning sessions, promoting engagement and agile learning approaches to help students meet educational milestones.

- Collaborated with academic departments and administrative units to ensure seamless student service delivery.

- Implemented process improvements that enhanced advising services and increased student success rates.

U.S. Department of Justice, Office of International Affairs (OIA) — Washington, D.C.

International Affairs Specialist (IAS)

January 2020 to Present

- Supported international legal cooperation efforts by coordinating complex mutual legal assistance and extradition requests.

- Managed high-priority, time-sensitive casework across multiple international jurisdictions, ensuring compliance with U.S. and foreign laws.

- Collaborated with cross-functional legal, diplomatic, and enforcement teams, maintaining clear communication and managing sensitive data.

- Streamlined workflows and case processing procedures to improve turnaround times and operational efficiency.

Education

-Bachelor of Arts, International Relations

American Military University Charles Town, WV

-Master of Public Policy (MPP)

American Military University Charles Town, WV

-Master of Arts, International Relations and Global Security

American Military University Charles Town, WV

Certifications

- Certified ScrumMaster (CSM)

- CompTIA IT Fundamentals

Technical Skills

- Microsoft Office Suite

- MS Teams, Zoom

Additional Information

- U.S. Citizen

- Active Top Secret Security Clearance - SCI

- Military Leadership Experience Equivalent to Agile Leadership Practices

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