Administrative Support Assistant
Resume:
MOLLY R. MCGRAW
*************@*****.***
City Secretary - Serves as administrative support for the Mayor and City Council. Proficient in communicating via e-mail, using spreadsheets, and basic word processing. Maintain the ability to promptly respond to constituent inquiries regarding City operations and comply with the Texas Open Meetings Act and the Texas Open Records Act. Interact in a professional manner with local, state, and federal agencies. Promptly communicate with City Council, Mayor, and other parties. Answer phones, respond to messages, handle mail correspondence, file required annual reports, audits and accountability statements. Post all required notices in the newspaper and maintain the website. Order office supplies. Work with the Mayor to assist with routine city activities. File all records, handle open records requests, issue permits and store records following the Records Management Policy Manual for the City of Gholson. Scan invoices received to the city accounting firm and mail out payments. Maintain a handwritten checkbook for the City of Gholson. Work with the Mayor and City Attorney to organize and prepare for City Council meetings. Maintain a calendar of meetings, prepare agendas, prepare packets for all stakeholders attending Council meetings, post the agendas on the City Hall bulletin board and the website. Prepare budget calendar and set up meetings leading up to the Budget and Tax Rate approval hearings. Responsible for maintaining the cleanliness of city hall, address maintenance issues, and order necessary supplies.
2021-2022- Waco Oral Surgery, Patient Service Team
Patient Service Team – Acted as the first point of contact for patients, answer phones, registered
new patients in the database, scheduled appointments, created physical and digital patient
medical files. Kept accurate accounts of payments and balances owed.
2014-2018 McGinnis, Lochridge & Kilgore LLP
Office Services – Serves as administrative support with a wide variety of duties to include data entry, sorting and processing incoming and outgoing mail, faxes, FedEx/UPS and other
correspondence. Skilled in use of general office equipment and responsible for scheduling
maintenance for all machines. Order and distribute supplies on a weekly basis. Maintain accurate and complete logs for tracking and accountability. Perform Front Desk/Receptionist duties as
needed. Answer multiline phone system and route calls appropriately. Schedule internal and
external meetings. Interact with attorneys, clients and other staff members with a pleasant and
professional demeanor.
2012-2014: Anchor-Ventana Glass, HR Assistant
Executive Administrative Assistant- served as administrative support for the Chief Financial Officer and the Human Resources Director. Processed regular payroll and special pay, as well as maintenance of personnel files and tracking employee PTO for 100+ employees. Assisted in the hiring process and onboarding of new employees.
2008-2009: U.S. Army Executive Administrative Assistant
Executive Administrative Assistant – Served as a trusted and key staff member assisting with administrative support on all enlisted matters within a 20 state region. Made travel arrangements, scheduled appointments, planned and executed daily and periodic events throughout the command, coordinated meetings, compiled daily and periodic reports and acted as a valuable member of the Western Regional Medical Command administrative team.
2003-2008: U.S. Army Patient Administrator
Admissions and Dispositions Office Manager – Managed an office of 9 military and 5 civilian personnel. Responsible for the oversight of daily office operations and personnel accountability, ensuring timely accomplishment of tasks. Compiled data and prepared statistical reports, maintained medical records and patient tracking systems within the hospital and complied with all patient confidentiality requirements.
2003-2010 U.S. Army
Volunteer bereavement coordinator, specializing in neonatal and perinatal loss working directly with patients and families. Organized and instructed quarterly training for hospital staff emphasizing patient care and positive communication techniques.
Skills:
Proficient in Microsoft Word, Outlook, PowerPoint, and Excel
Strong interpersonal communication skills
Proficient with multi-line phone systems, copiers, fax machine and general office equipment
Positive attitude
Works well independently with minimal supervision or as a member of a team
Education:
2019- 2021 Austin Community College- Social Work Services
2010-2011: Central Texas College- Social Work Services
2007-2008: Coastline Community College- Psychology
1996-1998: Clark Community College- Early Childhood Education
1992-1996: Battle Ground High School- General Studies, diploma
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