Customer Service Front Desk
Resume:
Randi Cowgill
*****.*******@*****.***
Experience: Kroger Fairfield Ohio
Executed daily operations of front desk service such as returns, sales, money orders and bill pay. Working the registers and giving employee breaks.
Instructed staff on how to handle difficult and complicated sales.
Successfully handled complaints and multiple customers at one time.
Barclays Cincinnati Ohio
Resolution manager 07-2020 to 07-2024
Was instrumental in finding and fixing fraud on luxury credit cards
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Ricks Tavern and Grille Fairfield Ohio
Manager 10-2001 to 02-2020
Executed daily operations of customer service, booking fundraisers and banquets along with serving and managing
Trained and managed 15-20 employees
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Education: Sinclair Community College Dayton Ohio
Associates in Business Management 2010
References: Available upon request
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