Document Management Office Support

VIVIEN AKANIMOH

Detroit, MI *****

313-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Dedicated Administrative Professional with 15 years of experience in office support, document management, and process improvement. Highly skilled in streamlining operations using MS Excel and MS PowerPoint, optimizing workflows, and ensuring efficiency in daily tasks. Known for reliability, adaptability, and a strong collaborative mindset that fosters smooth team operations and goal achievement. Adept at multitasking, time management, and clear communication in fast-paced environments. Experienced with community outreach and engagement strategies that drive positive societal change. Utilizes communication and organizational skills to foster community participation and support. SKILLS

• Document Management Systems (DMS) • Business administration

• Analytical and Problem-Solving Skills • Excellent Communication and Interpersonal Skills

• Data entry • Customer service

• Computer skills • Office Administration

• Schedule management

WORK HISTORY

11/2022 to

Current

Administrative Assistant /Community Organizer

ABISA – Detroit, Michigan

Improved document organization by implementing a comprehensive file management system for easy access to essential materials.

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Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

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• Perform administrative and office support tasks to ensure smooth daily operations

• Utilize office management systems and software, including MS Excel and MS PowerPoint, to streamline processes

• Operate and troubleshoot office equipment, ensuring functionality and efficiency Manage time and prioritize tasks effectively to meet tight deadlines, demonstrating strong organizational and multitasking abilities

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• Conducted detailed client intakes and entered information into the company database.

• Streamlined communication between clients and staff by managing client inquiries promptly and professionally. 01/2014 to

10/2022

Document Control Administrator

Delta Afrik – Nigeria

• Company Overview: Nigeria

• Conducted detailed quality assessments, reducing process cycle time by 15%

• Managed and archived over 5,000 documents annually, ensuring accuracy and accessibility

• Developed and enforced document lifecycle procedures, reducing lost documents by 95%

• Collaborated with IT to digitize document management systems, achieving a transition to 100% digital documentation

• Nigeria

Facilitated smooth transitions during organizational restructuring, overseeing the accurate migration of vital documentation between departments.

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• Streamlined document management processes by implementing a centralized filing system. Mitigated potential risks associated with outdated or incomplete documentation, identifying gaps in data storage practices and rectifying them accordingly.

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01/2011 to

09/2014

QaQc Cordinator

Structured Resource – Nigeria

• Entered data, generated reports, and produced tracking documents.

• Gathered and organized materials to support operations.

• Conduct quality inspections, audits, and tests on documents and processes

• Develop, implement, and maintain QA/QC procedures, standards, and policies

• Identify and address quality issues, ensuring corrective and preventive actions are taken

• Review and approve quality documentation, including inspection reports and certifications

• Ensure compliance with industry regulations, safety standards, and company policies

• Conducted comprehensive market research to inform strategic planning. EDUCATION

Bachelor of Science: History and International Relations CERTIFICATIONS

• Certified Document Control Professional (CDCP)

• ISO 9001:2015 Quality Management Systems Certified

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